Three star hotel with an amazing staff. Basic breakfast but served with a smile.
Very different layout. 60 year old motel that has been kept up and renovated. Staff very friendly. Nice huge room. Only downside was shower stall needed a good cleaning or replacement and everything glass or metal was wiped down with same rag.
Had no hot water and Light in bathroom had dried toilet paper all over it. Ceiling in shower was falling apart
I liked the property. My room was nice and it was within walking distance to the medical center
very dirty bathroom
The hotel looked very nice. The staff behind the desk was welcoming. The room looked nice but the bathroom floor was dirty especially in the corners and the lavatory didn't drain properly. The microwave didn't have a place to plug it in. Grab and Go Breakfast isn't very appetizing and wasn't in the description I read as I made the reservation.
I don't know if it was the whole property or just our room, but it seems like La Quinta really cut corners on recent bathroom renovations. Our toilet seat literally fell off and the toilet paper holder was installed haphazardly. In addition, one of the elevators was extremely dirty and the other wasn't much better. A lot of roughed up walls and messiness. My wife was also awakened by what she says sounded like someone being arrested in the lobby area. Not the safest feeling to have while on a hotel stay.
After being price-gouged for a family weekend at Texas Tech (four times the normal rate, plus a two-night minimum), my family entered a filthy hotel room. The toilet had dried vomit from the seat to floor, a large brown substance caked on the floor, greasy black handprints on the wall, and fingerprints all over the mirrors and television. The counters were clearly not wiped down and dust collected on the lamps. The carpet had not been vacuumed. The beds were made and towels/toiletries were in the bathroom. I cannot understand how the other filth could have been overlooked. I contacted housekeeping, but I still purchased my own cleaning supplies and did a once-over before feeling comfortable. If I could have moved hotels, I would have. Unfortunately, the busy weekend left no vacancies and we had no other options but to stay. I will strongly discourage anyone from staying at LaQuinta Lubbock!
Generally not clean-looking. The room was dusty. Entire food pantry area in the lobby was empty - their shipment supposedly hadn’t come that week. Not even bottled water. “Continental breakfast” included stale bagels, old pastries. Just poorly done, unfortunately, all around.
Nice clean hotel with a friendly staff.
The property is very convenient to the university. I'll be traveling to Lubbock frequently in the coming years and wanted a hotel I could stay at routinely. Nice price and doable if you're staying one night. Breakfast is awful and they put me in a handicapped room for some reason, which was really inconvenient. Very friendly staff, but I think I'll find another place for subsequent trips.
Had stay at this property previously and was better. Has went downhill.
Nice hotel. Friendly staff, clean room. I cannot speak to the amenities, as we didn't use any (pool was closed, but that didn't affect us). I would stay here again without hesitation.
Not enough parking!!breakfast was terrible!
The property appeared to be in good condition and well maintained upon arrival. Parking was a nightmare - lot was full. We were told we would have to park in a nearby hospital parking lot because the hotel lot was full - or we could hop a curb and park in the grass - and hope we wouldn't get towed - we opted to hop the curb since we had valuables (our daughter's college belongings). The hotel was dirty - the restroom in the lobby had no TP and there was vomit in the sink. The worst was the noise - our room was on the 6th floor and we could literally hear conversations happening in the lobby, phones ringing, elevators binging....terrible. The pillows were awful - felt like they were filled with plastic. Never staying there again while in Lubbock.
After six hours of driving, the check in process was quick and easy super friendly
Friendly staff and very close to the TTU. The breakfast wasn't very good--rock hard bagels and on both mornings they ran out of coffee. They seemed understaffed, like everyone else. I'd stay there again.
My room was not ready when I went to check in at 6pm. 3rd party vendor attempted to call hotel and was hung up on x3 times. Once the room was ready, the shower had hair on the tub. Not sure that the room was actually cleaned from previous customer.
Nice and clean. Property was reasonable you could see some wear on elevators but the room was clean
Rooms were large and pretty clean. No housekeeping due to COVID-19, but staff was quick to replace towels or linens if you wanted to change them out.
Within a short walk of Covenant Lakeside Hospital, La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr is within a mile (2 km) of Maxey Park. This 128-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and free local calls are also available.
Guests of La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has express check-out.
Three star hotel with an amazing staff. Basic breakfast but served with a smile.
Very different layout. 60 year old motel that has been kept up and renovated. Staff very friendly. Nice huge room. Only downside was shower stall needed a good cleaning or replacement and everything glass or metal was wiped down with same rag.
Thank you for the 4 star rating and for taking time to share your experience with us. I will speak with mt housekeeping to insure they are cleaning the showers properly. We hope you will visit us again the next time you come to Lubbock.
Had no hot water and Light in bathroom had dried toilet paper all over it. Ceiling in shower was falling apart
I am saddened to hear about all the issues you had in your room. I will speak with my maintenance team about your comments so we can resolve these issues goign forward. We hope you will give us another opportunity the next time you visit Lubbock.
I liked the property. My room was nice and it was within walking distance to the medical center
Thank you very much for the 5 star rating and for the nice comments. We look forward to seeing you again the next time you come to Lubbock.
very dirty bathroom
Thank you so much for your review. I am truly sorry that your bathroom was not cleaned to the standard you deserved. We will use your review to make our hotel better moving forward. Once again thank you so much and we hope you have an amazing day.
The hotel looked very nice. The staff behind the desk was welcoming. The room looked nice but the bathroom floor was dirty especially in the corners and the lavatory didn't drain properly. The microwave didn't have a place to plug it in. Grab and Go Breakfast isn't very appetizing and wasn't in the description I read as I made the reservation.
Thank you for the 4 star rating and for taking time to share your experience with us. I am sorry to hear about the cleanliness issues you had and will speak with the room attendant who was assigned your room to insure this does not continue. We hope you will come by and see us again the next time you are in the Lubbock area.
I don't know if it was the whole property or just our room, but it seems like La Quinta really cut corners on recent bathroom renovations. Our toilet seat literally fell off and the toilet paper holder was installed haphazardly. In addition, one of the elevators was extremely dirty and the other wasn't much better. A lot of roughed up walls and messiness. My wife was also awakened by what she says sounded like someone being arrested in the lobby area. Not the safest feeling to have while on a hotel stay.
I am saddened to hear about all the issues you had while staying with us recently. I will speak with my staff about your feedback so we can resolve these issues going forward. We hope you will give us another opportunity the next time you come to Lubbock.
After being price-gouged for a family weekend at Texas Tech (four times the normal rate, plus a two-night minimum), my family entered a filthy hotel room. The toilet had dried vomit from the seat to floor, a large brown substance caked on the floor, greasy black handprints on the wall, and fingerprints all over the mirrors and television. The counters were clearly not wiped down and dust collected on the lamps. The carpet had not been vacuumed. The beds were made and towels/toiletries were in the bathroom. I cannot understand how the other filth could have been overlooked. I contacted housekeeping, but I still purchased my own cleaning supplies and did a once-over before feeling comfortable. If I could have moved hotels, I would have. Unfortunately, the busy weekend left no vacancies and we had no other options but to stay. I will strongly discourage anyone from staying at LaQuinta Lubbock!
Thank you for taking time to share your experience with us and I am truly saddened to hear about the cleanliness issues you had while staying with us. I will be doing additional training with my staff till I am assured this will not continue. We hope you will give us another opportunity the next time you visit Lubbock.
Generally not clean-looking. The room was dusty. Entire food pantry area in the lobby was empty - their shipment supposedly hadn’t come that week. Not even bottled water. “Continental breakfast” included stale bagels, old pastries. Just poorly done, unfortunately, all around.
Thank you for taking time to bring to my attention the cleanliness issues you had while staying with us recently. We hope you will give us another opportunity the next time you come to Lubbock.
Nice clean hotel with a friendly staff.
Thank you so much for the 5 star rating and for the nice comments, I will share your feedback with my staff. We hope you will come by and visit us again the next time you come to Lubbock
Thank you so much for your review! We will be adding items to our breakfast soon!