Location and excellent service from Hotel staff
The Rooms with a balcony have a very nice view of the ocean. The heated pool was great on cool, windy days.
The hotel had the best location and staff were so friendly. We had a great stay here!
Everything was ok, restaurant service overpriced Parking was so tight and share with public parking People smoking legal Cali in the rooms
The hotel was centrally located and walking distance to everything we needed. We stayed in an ocean view room and it was amazingly quiet despite the hoards of people who are heading to the pier across the street especially at night. My only negative comment pertains to parking. The parking and resort fee equates to about $65 a night. I normally don’t check our bill but it seemed alarmingly large for three nights. Double check your bill upon checking out as we discovered that we were charged an extra two nights for parking. The staff was happy to review it and remove the charges, but who knows how many times they’ve gotten away with this flaw on a trusting individual.
They gave us a room with the utilities next-door had to hear a humming all night, n Neighbor smoking pot all night to
excellent room shower lobby parking should be included as a part of the stay
Why does the ac turn off while sleeping. I set it on low and woke up at 6 am and it was on heat?
I can't say enough good things about this property. We stayed there for three days. Originally only booked for one day, but we decided to extend our stay because we loved it so much. I would especially like to say that the general guest relations manager, Tyron, is amazing. It's also about as close to the beach as a hotel can get in Santa Monica. It's 3 blocks or less from some phenomenal restaurant. Definitely check out Water Grille. You get free champagne when you check in. The hotel is also super super pet friendly. Everybody there was very sweet to our puppy.
The worst service I ever experienced, from the second we walked in, on a Monday. Don't even think about early check-in, our room wasnt even ready until 5:30pm. I doubt they even cleaned it (to Covid regulation standards) well, as it still wasnt cleaned until someone radio'd them. I took my elderly parents with me too, I thought taking them to a place not affected by the fires was a good idea. Nope! The treatment they received was not even worth it. Will NEVER recommend this place to anyone!
Located in Downtown Santa Monica, Shore Hotel is within a 5-minute walk of Santa Monica Pier and within 15 minutes of other popular attractions like Santa Monica Beach. This 164-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a spa tub.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to noon.
All 164 rooms provide furnished balconies, iPod docks, and minibars. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, free local calls, and laptop-compatible safes are also available.
Shore Hotel offers an outdoor pool, a spa tub, and free WiFi in public areas. If you drive, self parking is USD 33.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Location and excellent service from Hotel staff
The Rooms with a balcony have a very nice view of the ocean. The heated pool was great on cool, windy days.
Thank you for taking the time to provide feedback about your recent stay with us at Shore Hotel! We're ecstatic to hear that you had a great stay! We hope to see you again soon when your travels bring you back to Santa Monica.
The hotel had the best location and staff were so friendly. We had a great stay here!
Thank you for taking the time to provide feedback about your recent stay with us at Shore Hotel! We're ecstatic to hear that you had a great stay! We hope to see you again soon when your travels bring you back to Santa Monica.
Everything was ok, restaurant service overpriced Parking was so tight and share with public parking People smoking legal Cali in the rooms
Thank you for taking the time to provide feedback about your recent stay. It is concerning to read that there were guests smoking in the rooms as our hotel is a nonsmoking property. This feedback has been brought to the attention of our management team to ensure that this does not happen again when you come to stay with us again. We would love to host your stay with us when your travels bring you back to Santa Monica.
The hotel was centrally located and walking distance to everything we needed. We stayed in an ocean view room and it was amazingly quiet despite the hoards of people who are heading to the pier across the street especially at night. My only negative comment pertains to parking. The parking and resort fee equates to about $65 a night. I normally don’t check our bill but it seemed alarmingly large for three nights. Double check your bill upon checking out as we discovered that we were charged an extra two nights for parking. The staff was happy to review it and remove the charges, but who knows how many times they’ve gotten away with this flaw on a trusting individual.
Thank you for taking the time to provide feedback about your recent stay with us. We're happy to hear that our staff was able to assist you with the incorrect charges. Rest assured that our staff works hard to ensure everything is correct with the billing and create a great experience for all guests. We would love to host your stay again if your travels bring you to Santa Monica!
Thank you for taking the time to provide feedback about your stay with us at the beautiful Shore Hotel! The entire staff takes pride in providing the best possible experience for all of our guests, so your feedback is welcomed and appreciated. We would love to host your stay when your travels bring you to Santa Monica!
They gave us a room with the utilities next-door had to hear a humming all night, n Neighbor smoking pot all night to
Thank you for taking the time to provide feedback about your recent stay. It is concerning to read about your experience and would like to apologize on behalf of the hotel. We strive for excellence and to create positive memories, but it seems like we missed the mark. We do hope that you may give us another chance in the future as we would love to show you the great service our guests come to expect from us.
excellent room shower lobby parking should be included as a part of the stay
Thank you for taking the time to provide feedback about your stay with us at the beautiful Shore Hotel! The entire staff takes pride in providing the best possible experience for all of our guests, so your feedback is welcomed and appreciated. We hope to see you again soon!
Thank you for taking the time to provide feedback about your stay with us at the beautiful Shore Hotel! The entire staff takes pride in providing the best possible experience for all of our guests, so your feedback is welcomed and appreciated. We hope to see you again soon!
Why does the ac turn off while sleeping. I set it on low and woke up at 6 am and it was on heat?
Thank you for taking the time to provide feedback about your recent stay with us at the Shore Hotel. We have provided your feedback to our engineering department to have this looked at. Rest assured that this will not happen again when you choose to stay with us again. We greatly value return guests and understand the essential role you play in our long-term success.
We want to personally thank you for taking the time to complete the survey regarding your stay with us here at Shore Hotel. We truly value your feedback and I am ecstatic our team was able to create a memorable guest experience during your visit. We hope to see you again soon when your travels bring you to Santa Monica!