The staff are friendly , polite and helpful. The front desk staff are exceptionally nice.
Staff at the front desk are all friendly, helpful and polite.
Great experience - clean and friendly staff. I would stay here again
Boutique hotel close to downtown Santa Monica.
Pleasantly surprised by this hotel!
Room and location were ok. However, very little water pressure in the shower, no coffee or tea in the room. The sign says to ask for it at the reception, but I was leaving at 5:30am and it was too early and no time to get it. The free bottle of wine that they advertised is a joke - 1 mini bottle of sutter home. Kind of absurd. Better not to mention it than advertise as some sort of special deal.
Excellent, friendly, accommodating staff. Spacious room. Great location. Convenient for public transportation in Santa Monica. Would return again.
Glad I found this place. Super clean and generally pleasant. I'll definitely return when I come bak to LA
Close to the pier
Nice staff. Affordable. Good location and plentiful parking. Right by Socalo restaurant. Good air conditioning. Beds were too soft, and sound from the floor above traveled into our room too easily. The guy upstairs constantly paced and thudded, startling us awake.
Place was great, however only 2 elevators and they lock all the stairwell doors without access card. Waste a bunch of time waiting to get upstairs.
The staff was very nice
Located in Pico, Gateway Hotel Santa Monica is within 2 miles (3 km) of popular attractions such as Santa Monica Pier and Santa Monica Beach. This 123-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
All 123 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.
Guests of Gateway Hotel Santa Monica enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 15 per day. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers and a terrace.
The staff are friendly , polite and helpful. The front desk staff are exceptionally nice.
Staff at the front desk are all friendly, helpful and polite.
Dear Manuelita, Thank you so much for staying with us and for your loyalty, it is always a pleasure to have you with us. Thank you as well for your kind words in recognizing our staff's service.
Great experience - clean and friendly staff. I would stay here again
Dear Angie, Thank you so much for staying with us and for your kind feedback. We are very happy to learn that you fully enjoyed your stay and we will be thrilled to see you again anytime in the near future.
Boutique hotel close to downtown Santa Monica.
Dear William, Thank you very much for your recent stay with us. We are glad that you enjoyed your stay and we are looking forward to seeing you again in the near future. Have a fabulous weekend!
Pleasantly surprised by this hotel!
Thank you for your review. We're glad to have surprised you! We look forward to welcoming you back soon.
Room and location were ok. However, very little water pressure in the shower, no coffee or tea in the room. The sign says to ask for it at the reception, but I was leaving at 5:30am and it was too early and no time to get it. The free bottle of wine that they advertised is a joke - 1 mini bottle of sutter home. Kind of absurd. Better not to mention it than advertise as some sort of special deal.
Dear Olga, Thank you for staying with us and for providing us with your feedback. As some of our services are still restricted due to the pandemic, we have to provide the amenities to our guests in the safest way possible. However, please be aware that we can always send the coffee supplies to your room at anytime even the night before so you can have it ready for the early morning. We are sorry that our amenities did not meet your expectations and we thank you again for the opportunity to be of service.
Excellent, friendly, accommodating staff. Spacious room. Great location. Convenient for public transportation in Santa Monica. Would return again.
Dear Jefferson, Thank you so much for the opportunity to be of service. We are glad that you enjoyed your stay and our service and we look forward to welcoming you again soon.
Dear Manuelita, Thank you so much for your loyalty, it is our extreme pleasure to be of service and we appreciate very much your kind words. Have a wonderful week and we look forward to your next visit.