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Recent guest reviews

It took a while to get used to using our key card to open everything, but the property felt nice and safe. Breakfast in the morning was great. All the staff I encountered, from the front desk, valet, breakfast staff, and the cleaning crew were all very friendly. Only strange thing I didn’t like was the design of the bathroom door, being the same door as the closet. So it didn’t actually fully close, and didn’t give full privacy with the other person is shared my room with. Also, charging $99 for two nights of parking was a bit insane.

The establishment is clean, the staff is professional, valet is AWESOME, and the walk ti the Pier is literally 3 blocks. Unfortunately, the homeless population hangs around the perimeter day and night. . My room was in the 2nd flr and smelled of weed daily, so I never enjoyed the balcony. When I mentioned it to mgmt, he said that there was nothing he could do about the outside element. I inquired about having a no loitering regulation and he just shrugged it off nonchalantly and went on about his business. Even though the location is GREAT, and the Target is right across the street, I’d never book this location again. Oh, the room was VERY basic and lack luster; I was a bit disappointed, but I didn’t spend much time in it, so it didn’t matter THAT much.

The property was in a good location not far from the beach, but it was depressing, they allowed homeless people to lay or squat in front of the hotel all times of the day, so when you came for breakfast they were sitting or laying right in front of the glass windows where you ate or sat to use your internet and no one said anything or asked them to move along or nothing, when you came out of front doors they were there , when you returned they were there, it was sad and depressing. The hitel itself was ok, our room was huge, but the bed linen was dirty, the sheets were dirty, and the nightstand and phone were covered with dirt as to say no one had been in room to clean for days.

They were great, rooms super clean as staff amazing.

Loved it. Clean,quite, walking distance from the fun and far enough for a quite sleep.

Bed’s are kind of uncomfortable. You can hear the rooms next door.

Check-in was very smooth. Location was very convenient. Clean, quiet, nice stay. The onlt thing I thought they could improve or change was the breakfast. Very nicely they still served a breakfast, but due to the COVID situation, you needed to ask a server to prepare food for you instead of a regular buffet style. There was a long line, and it didn't move quickly either (since I gave up getting one, I cannot tell if it was worth it to wait in the long line though). But overall I was happy to stay there.

Originally I booked another hotel. But I got the feeling to change my hotel and I went with it. When I stumbled upon this one. I have never been so pleased with a hotel. This was the perfect hotel, the perfect area. My boyfriend and I were celebrating our anniversary and we loved it so much! We were walking distance to everything!! The mall, food places, supermarket, beaches etc. the only thing I slightly disliked was that the pool is covered, therefore there’s no sun. However, being 2 blocks from the beach made up for it! They have the most amazing staff as well and super nice! Thank you all !!

location is great, breakfast very nice parking is ABSURDLY expensive ($45 per day!)

Shower pressure was very low. Good breakfast and good value.

Good location. Updated and modern. Great breakfast.

Unfortunately even with the thermostat set at 60 degrees the room temperature would not go below 77 degrees. We notified the front desk and maontenanxe, they insisted it was blowing at 60. The room temperature was uncomfortable, especially at night.

Colorado Avenue Santa Monica CA

Hotel highlights

  • Walking distance to Santa Monica Place and Third Street Promenade
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Located in Downtown Santa Monica, Hampton Inn & Suites Santa Monica is within a 5-minute walk of Third Street Promenade and within 15 minutes of other popular attractions like Santa Monica Pier. This 143-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

All 143 air-conditioned rooms feature refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 50-inch LCD TVs. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are also available.


Property features

Built in 2017, the brand new Hampton Inn & Suites Santa Monica offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 49.50 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Santa Monica

Everyone (18) Couples (5) Family (6)
4
Everyone

By on Dec 12, 2021

4
Partner Couples

It took a while to get used to using our key card to open everything, but the property felt nice and safe. Breakfast in the morning was great. All the staff I encountered, from the front desk, valet, breakfast staff, and the cleaning crew were all very friendly. Only strange thing I didn’t like was the design of the bathroom door, being the same door as the closet. So it didn’t actually fully close, and didn’t give full privacy with the other person is shared my room with. Also, charging $99 for two nights of parking was a bit insane.

By on Nov 3, 2021

Review comment responded on Nov 4, 2021

Thank you for the 4/5 review, Emmanuel! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our breakfast and kind staff. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our check-in, bathroom, and parking value with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!

3
Partner Couples

The establishment is clean, the staff is professional, valet is AWESOME, and the walk ti the Pier is literally 3 blocks. Unfortunately, the homeless population hangs around the perimeter day and night. . My room was in the 2nd flr and smelled of weed daily, so I never enjoyed the balcony. When I mentioned it to mgmt, he said that there was nothing he could do about the outside element. I inquired about having a no loitering regulation and he just shrugged it off nonchalantly and went on about his business. Even though the location is GREAT, and the Target is right across the street, I’d never book this location again. Oh, the room was VERY basic and lack luster; I was a bit disappointed, but I didn’t spend much time in it, so it didn’t matter THAT much.

By on Oct 23, 2021

Review comment responded on Oct 25, 2021

We appreciate the feedback, Tanya. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our cleanliness, kind staff, and services despite the problems you had with our location. We endeavor to offer the best experience possible and your feedback will help. Thank you. We do hope to see you again soon so we can share a more positive experience with you.

2
Partner Couples

The property was in a good location not far from the beach, but it was depressing, they allowed homeless people to lay or squat in front of the hotel all times of the day, so when you came for breakfast they were sitting or laying right in front of the glass windows where you ate or sat to use your internet and no one said anything or asked them to move along or nothing, when you came out of front doors they were there , when you returned they were there, it was sad and depressing. The hitel itself was ok, our room was huge, but the bed linen was dirty, the sheets were dirty, and the nightstand and phone were covered with dirt as to say no one had been in room to clean for days.

By on Sep 30, 2021

Review comment responded on Oct 1, 2021

We appreciate the feedback, Cassendra. We deeply regret the challenges you had during your time with us. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

4
Everyone

By on Sep 1, 2021

4
Everyone

By on Mar 23, 2021

5
Everyone

They were great, rooms super clean as staff amazing.

By on Feb 9, 2021

Review comment responded on Mar 23, 2021

We are glad you enjoyed your stay. We hope you will stay with us again soon.

3
Everyone

By on Sep 19, 2020

5
Family

Loved it. Clean,quite, walking distance from the fun and far enough for a quite sleep.

By on Sep 7, 2020

Review comment responded on Sep 15, 2020

We are delighted you enjoyed your stay. We hope you will stay with us again soon.

3
Everyone

By on Sep 2, 2020

Review comment responded on Sep 15, 2020

We are always looking for ways to improve our product and service, your feedback would be greatly appreciated.

Hampton Inn & Suites Santa Monica

501 Colorado Avenue, Santa Monica, CA 90401
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