The hotel was clean and well kept. They fall short on customer service by not providing daily room cleaning without first making a request 24 hrs. In advanced. Secondly the “gentleman” working the front desk on Sunday afternoon was very very rude! We watched the way he treated 2 guests ahead of us rudely and then his sour attitude was passed on to us. He clearly doesn’t like or value his job or customers.
We were sadly disappointed in the non existent Wi-Fi access on the property. i booked a room for my parents for a week long stay, and my father was unable to get a signal for his tablet nearly the entire week. I gave him an old mobile hotspot he had to use to log on to the internet. room was OK but a bit musty before added some air freshener plugins my wife gave them during their stay. No laundry service available for guests was also a disappointment. Location was the only positive, as easily walked back and forth from our home on the same block. We were also shocked to see such a small TV in the room. We will probably use this location again un the future for visiting friends and relatives, but we certainly hope they can update/upgrade the WiFi and other amenities before we book another guest here...
The location is convenient and the rooms have been updated but you can hear every single noise made in the rooms next to you. My room was supposed to be a non-smoking room but it reeked heavily with smoke.
over priced :((((
I’ve stayed here two times and both times have been great . Excellent staff and excellent view from the suites .
Staff was friendly and hotel clean.
My room was fine, and check in was quick. I only reserved the room about 2 minutes before arriving and I was in their system. Everything was fine and as expected. Two other guests swapped rooms because of problems, but my room was fine.
Balcony rooftop, with sun chairs. No noise issues.
It just felt dirty and the staff were rude. Wouldn’t recommend or go their again.
Friendly staff when spoken to but would ignore you if you don’t speak to them first. No exhaust fan in the bathroom just an open window. Bed and pillows were hard as a rock. Woke up every morning with a sore back. The room was clean and the housekeeping staff did an excellent job for the week I was there. The free parking was a major plus and was really the deciding factor to stay there. Breakfast... well I guess no breakfast would’ve been worse but it wasn’t stellar. All in all, I don’t believe I’d stay there again. Mainly because of the bed. If Days Inn reads this, PLEASE buy some new mattresses.
Location is good, parking is a little snug. Breakfast is meh but it’s included so why not. Rooms are outdated for sure, bedding is probably the original one when it first opened. Walls are very thin so much so, that I had to complain about the people above us. It was 2 in the morning and these people were running around dropping stuff on the floor and talking very loud. Definitely not good if you are running LA Marathon in the morning.
Decent hotel for the value. Beds were a little uncomfortable
This is the 2nd year staying for us. Fantastic staff service,bg clean rooms,great parking...we love ie. We will be back.
Clean rooms. Close to Santa Monica Pier. Enough parking and good breakfast choices. Overall worth what you pay for.
Checked into a room for two nights. When I attempted to return to the room the second night, it was sealed off for Renovations! Told my stuff have been moved to a different room. It wasn't! turned out everything was in the sealed off room. Maintainance had to unseal the door so I could retrieve my stuff. Incredibly bad treatment!!!!
Located in Mid-City within 2 miles (3 km) of Santa Monica College, Days Inn by Wyndham Santa Monica/Los Angeles is within a few miles (5 km) of other popular sights such as University of California, Los Angeles. The 67 rooms at this hotel include refrigerators, coffee makers, and TVs.
Days Inn by Wyndham Santa Monica/Los Angeles's 67 rooms are air-conditioned and provide refrigerators, coffee makers, and desks. Guests can expect free WiFi and TVs with cable channels. Rooms also include hair dryers. Change of towels is available on request.
Guests staying at Days Inn by Wyndham Santa Monica/Los Angeles enjoy free WiFi in public areas, a terrace, and a vending machine. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This hotel also has a TV in a common area.
The hotel was clean and well kept. They fall short on customer service by not providing daily room cleaning without first making a request 24 hrs. In advanced. Secondly the “gentleman” working the front desk on Sunday afternoon was very very rude! We watched the way he treated 2 guests ahead of us rudely and then his sour attitude was passed on to us. He clearly doesn’t like or value his job or customers.
We were sadly disappointed in the non existent Wi-Fi access on the property. i booked a room for my parents for a week long stay, and my father was unable to get a signal for his tablet nearly the entire week. I gave him an old mobile hotspot he had to use to log on to the internet. room was OK but a bit musty before added some air freshener plugins my wife gave them during their stay. No laundry service available for guests was also a disappointment. Location was the only positive, as easily walked back and forth from our home on the same block. We were also shocked to see such a small TV in the room. We will probably use this location again un the future for visiting friends and relatives, but we certainly hope they can update/upgrade the WiFi and other amenities before we book another guest here...
Thank you for your comments We will share your concerns with the staff. We are about to begin a renovation in March and hopefully upgrade some of the features. Thank you for your business. Tina, Guest Relations
The location is convenient and the rooms have been updated but you can hear every single noise made in the rooms next to you. My room was supposed to be a non-smoking room but it reeked heavily with smoke.
Dear Colleen, I am sorry to hear that someone smoked in the room. We are a non-smoking property, but some guests ignore our regulations. We could have moved you to another room had we known. We hope that you will come back again, so that we can earn a 5 by providing you with better service. Thank you again, Days Inn Santa Monica
over priced :((((
Dear Guest, Thank you for your review and your business. We hope that you will come back again. All the Best, Tina, Guest Relations
I’ve stayed here two times and both times have been great . Excellent staff and excellent view from the suites .
Dear Guest, Thank you so much for your review and your kind words. We work hard and are so happy when a guest recognizes our efforts! We hope to see you again! Tina, Guest Relations
Thank you for the 5! We are so happy to know that you enjoyed your stay. All the Best, Days Inn Santa Monica
Staff was friendly and hotel clean.
Dear Guest Thank you so much for the perfect score! We love to hear that you enjoyed your stay. Come back again! Tina, Guest Relations
My room was fine, and check in was quick. I only reserved the room about 2 minutes before arriving and I was in their system. Everything was fine and as expected. Two other guests swapped rooms because of problems, but my room was fine.
Dear Guest, Thank you for you review and for staying with us. Your business and your time are much appreciated. We hope that you will visit us again. All the best, Tina, Guest Relations Days Inn Santa Monica
We appreciate your response. Thanks for staying with us!
Balcony rooftop, with sun chairs. No noise issues.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback your comments will be shared with the staff and corrections will be made. We appreciate your business and we hope to see you again.