Everything was bad from arriving to departure the room no tv no living room the pool had to wait until the last day to use awful stay .
This is HOSTEL, not hotel! No parking included! Cancellation option expires a day before reservation date. Awful and it is unfair NOT to display obviously this info. DO NOT WASTE MONEY!
It was nice and comfortable. The stuffs are nice and helpful.
The place is so nice but the staff at the lobby is so bad with the public. Give them a crash course i dont know, learning to smile maybe a good start.. Basic. Poor service.
It was very nice the staff was friendly but the pool was suppos d to be heated it was like an ice bath my room key card didn't work had to get it programmed each time I left the room the bartender on the roof was rude but the other staff were awesome it was a 50/50 experience
Decor but felt not really welcome. Best part was decor and furnishings but amenities were quite disappointing
Amenities spartan at best. Usual staff were on strike and picketing outside in the AM. Temporary staff adequate but learning.
The staff was ok I can’t say great when they didn’t even help us bring our luggage in the hotel we did it ourselves. Parking here was way too expensive it’s 50 and if you walk two blacks to 810 I believe it is by cvs parking overnight is about 8-16 dollars. I was not please with this service especially since one is staying at the hotel
Rooftop was amazing and unique place, friendly staff
I had booked a king bed room once we got our room, the king bed was small and the room overall was small. The AC didn’t work properly. So I asked management if I could upgrade my room. We got the room with the 4 individual beds... no TV. No blow dryer. No glassware. We went to the pool and it was too crowded from outside guest. Hotel guest should have priority for the pool beds. Overall, I would not recommend staying here. For the same price range you can stay at a way better property.
Rooms were okay- beds not comfortable. The constant megaphone with the protestors outside was awful. And very hard to get in your room if it’s past midnight . Nightmare
First of all I booked the place because I saw the rooftop. The rooftop staff was very rude and unhelpful. Especially Jensie and Leah who treated me like I was the help. I asked Jensie to please have the dirty towels removed from the sun beds from a prior guest before I sit and she looked at me like I was crazy and said she didn’t have any clean and wasn’t sure when any would be available. She also rarely checked on me for food or drinks. Then Leah came about an hour later and told me the same thing, I proceeded to ask her as well to please remove the dirty towels , she replied “ you can take them to the dirty basket yourself next time” then she only took half of them. It took 2HRS to get clean towels. Dominique was a decent server she helped the rest of my stay. I went down to change and came back to enjoy the rooftop bar again rude service. I checked out before midnight. The front desk and bell hops were great and apologized for my inconvenience and truly understood why I was leaving. Not to mention I was hit with a resort fee upon check out . Nothing warned me before hand about this fee. It was a waste of my bday vacation.
Located in Downtown Los Angeles, Freehand Los Angeles is within a 5-minute walk of Orpheum Theatre and within 15 minutes of other popular attractions like Fashion District. This 4-star hotel welcomes guests with 226 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.
Relish the local and international cuisine at The Exchange Restaurant , one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception. For your convenience, a full breakfast is served for a fee on weekdays from 7 AM to 10:30 AM and on weekends from 10 AM to 1 PM.
The 226 accommodations feature a separate bedroom. Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night.
At Freehand Los Angeles, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for USD 49.50 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Everything was bad from arriving to departure the room no tv no living room the pool had to wait until the last day to use awful stay .
This is HOSTEL, not hotel! No parking included! Cancellation option expires a day before reservation date. Awful and it is unfair NOT to display obviously this info. DO NOT WASTE MONEY!
It was nice and comfortable. The stuffs are nice and helpful.
The place is so nice but the staff at the lobby is so bad with the public. Give them a crash course i dont know, learning to smile maybe a good start.. Basic. Poor service.
It was very nice the staff was friendly but the pool was suppos d to be heated it was like an ice bath my room key card didn't work had to get it programmed each time I left the room the bartender on the roof was rude but the other staff were awesome it was a 50/50 experience
