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Sofitel LA at Beverly Hills

4.5 out of 5.0

Recent guest reviews

I stayed at the Sofitel in the middle of January. The hotel staff was very helpful, very kind. The Restaurant was lovely. I even used the swimming pool even though was hardly over 60 F. However was very disappointed when I entered the room. A final touch was missing and I even questioned for a moment if the sheets were changed. I expected a bit more from this class of hotel.

Everything was good except when I was checking in they said there's was no reservation. They blamed it on Orbitz but I have always booked with orbitz and never had this problem before.

I would stay at this hotel again. excellent breakfast and location in West Hollywood.

Sofitel has a good reputation for offering quality hotels. But I am was disappointed with my stay. The hallways were dated with a musty smell. The rooms were small and also had a musty smell. It felt like it was a 3 or 3 1/2 star hilton hotel stay. The room seemed fairly clean but there was dirt above the french windows. I stayed for 7 nights and I noticed that my arms and legs had insect bites on them after 3 days, which I did not have before I checked in. I do not want to claim they have bed bugs or an insect problems without more proof because I did not see any bed bugs or insects, but it was suspicious.

They delayed me for 3 hours and I couldn't even foot In my room, I was late to my meeting which I flew In from San Francisco to attend. The manager was very rude and not helpful. Even when I went to eat the staff told me they would take my bags up to my room for me only to find out when I was done eating they never did and had to audacity to say we were busy and you were eating even though you said You'd personally take my bags up to my room? What kind of answer Is that? I filed multiple complaints with no avail and till now I have not received any call back from management. The room had stains and marks on the walls, the faucet was broken the mattress felt as If It had been there forever, the towels were old, even the lounge area which was right by the pool was filled with cockroaches and grasshoppers. For the location and being In Beverly Hills It Is so not worth the price, to expensive for a sub par hotel.

There are never any issues with this hotel. Good location, staff, & amenities.

I have allergies and do not like the chemical smell most hotels have from cleaning products. this hotel did not have that and I so very much appreciate that! Thank you Sofitel.

Really relaxing Valentine's Day weekend nice bath tub and shower spacious suite

I loved the hotel. The stuff and the amenities were great, if you are on a leisure trip, the double decker bus stops right across the street from the hotel ( great way of touring the city). The Ivy restaurant is located couple blocks from the hotel ask the concierge about it. Really nice bar in the hotel. Rodeo drive is good 30 min walk but it's worth it, especially on a beautiful day.

Sofitel is always consistent with service and comfort. Food is very good too. If you are looking for a big pool scene or a trendy bar this is not the hotel for you.

I love staying at this hotel when in the Los Angeles area. Staff is very friendly and they will take care of anything you need. Some great rooms and room service is amazing. Highly recommend! And the location is the BEST.

I was looking for a nice hotel in a great location. The Sofitel had excellent service and the location was perfect for seeing the city and walking to great eateries. I would definitely stay there again.

Extremely comfortable bed / great location / excellent service / good food - everything you want for a business trip hotel

This hotel is centrally located to all the hotspots in LA.

This is my second stay with sofitel and a much more pleasurable experience this time around. The location is amazing, close to all the shopping and the entertainment minus the hustle and bustle. The service was very accommodating , gym clean and fully stocked, plenty of places to hide and enjoy the atmosphere. We had a few glitches that were quickly resolved once we brought the hotels attention to them. Overall, I would recommend the hotel and stay there again.

This is my top choice when I visit West Hollywood. It has a pretty good location & excellent amenities. The staff is always great & the beds are fabulous. The bar is relaxing indoor & out.

we had a great time during our stay, the was really well presented and the food both room service and the resturant was excellent. Service from all staff was also top notch. The location is good for Hollywood and Beverly Hills. Would definitely come back to stay here again!

Everything is perfect. But the front desk has mistake on my name while checking in, and when check out, the name is always wrong. The front desk is not pro at all!

Excellent service by an exceptional staff, great location!

Staff, especially room service, was kind and excellent. I had a cold during my stay and they kept me supplied with hot water, honey, and lemons.

8555 Beverly Blvd Los Angeles CA

Located in Beverly Hills - West Hollywood, Sofitel LA at Beverly Hills is within 2 miles (3 km) of popular attractions such as The Grove and Los Angeles County Museum of Art. This 4.5-star hotel has 295 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. It's also close to TCL Chinese Theatre and Dolby Theater.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

All 295 air-conditioned accommodations feature sitting areas. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include iPod docks, minibars, and free newspapers.


Property features

Sofitel LA at Beverly Hills features a full-service spa, an outdoor pool, and a health club. Valet parking is available for USD 45.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this luxury hotel include a sauna, 10 meeting rooms, and conference space.

Room options

Superior Room, 2 Double Beds (Beverly Blvd View)

Full 2 | Sleeps 3

Beverly Luxury Room, 1 king-size bed, Beverly Blvd View

King 1 | Sleeps 2

Hollywood Hill View Suite, 1 king-size bed

King 1 | Sleeps 3

Beverly Suite, 1 king-size bed, Beverly Blvd View

King 1 | Sleeps 3

Guest reviews for Sofitel LA at Beverly Hills

Everyone (8) Business (11) Couples (17) Family (14) Other (6) Friends (4)
3

something was definitely missing.

Everyone
Was the bedboard missing? And perhaps a colorful blanket which gives that neat look?

I stayed at the Sofitel in the middle of January. The hotel staff was very helpful, very kind. The Restaurant was lovely. I even used the swimming pool even though was hardly over 60 F. However was very disappointed when I entered the room. A final touch was missing and I even questioned for a moment if the sheets were changed. I expected a bit more from this class of hotel.

By on Feb 14, 2017

4

really nice hotel!

Everyone

Everything was good except when I was checking in they said there's was no reservation. They blamed it on Orbitz but I have always booked with orbitz and never had this problem before.

By , from palo alto, Ca on Nov 12, 2016

5
Everyone

I would stay at this hotel again. excellent breakfast and location in West Hollywood.

By on Sep 13, 2016

2

disappointing sofitel

Everyone

Sofitel has a good reputation for offering quality hotels. But I am was disappointed with my stay. The hallways were dated with a musty smell. The rooms were small and also had a musty smell. It felt like it was a 3 or 3 1/2 star hilton hotel stay. The room seemed fairly clean but there was dirt above the french windows. I stayed for 7 nights and I noticed that my arms and legs had insect bites on them after 3 days, which I did not have before I checked in. I do not want to claim they have bed bugs or an insect problems without more proof because I did not see any bed bugs or insects, but it was suspicious.

By , from Washington, DC on Aug 12, 2016

1

horrible experience!!!!

Everyone

They delayed me for 3 hours and I couldn't even foot In my room, I was late to my meeting which I flew In from San Francisco to attend. The manager was very rude and not helpful. Even when I went to eat the staff told me they would take my bags up to my room for me only to find out when I was done eating they never did and had to audacity to say we were busy and you were eating even though you said You'd personally take my bags up to my room? What kind of answer Is that? I filed multiple complaints with no avail and till now I have not received any call back from management. The room had stains and marks on the walls, the faucet was broken the mattress felt as If It had been there forever, the towels were old, even the lounge area which was right by the pool was filled with cockroaches and grasshoppers. For the location and being In Beverly Hills It Is so not worth the price, to expensive for a sub par hotel.

By , from Sausalito on Aug 7, 2016

5

always a good choice.

Everyone

There are never any issues with this hotel. Good location, staff, & amenities.

By , from L on Jul 26, 2016

5

clean hotel and comfortable

Everyone

I have allergies and do not like the chemical smell most hotels have from cleaning products. this hotel did not have that and I so very much appreciate that! Thank you Sofitel.

By , from san diego on Mar 16, 2016

5

nice valley hill view

Everyone

Really relaxing Valentine's Day weekend nice bath tub and shower spacious suite

By on Feb 20, 2016

5

awesome getaway

Singles

I loved the hotel. The stuff and the amenities were great, if you are on a leisure trip, the double decker bus stops right across the street from the hotel ( great way of touring the city). The Ivy restaurant is located couple blocks from the hotel ask the concierge about it. Really nice bar in the hotel. Rodeo drive is good 30 min walk but it's worth it, especially on a beautiful day.

By on Nov 17, 2015

5

super comfortable / great service

BusinessTravelers

Sofitel is always consistent with service and comfort. Food is very good too. If you are looking for a big pool scene or a trendy bar this is not the hotel for you.

By on Jul 27, 2015