Vegas Hotel2.5 out of 5.0
Recent guest reviews
This is a cheap hotel so didn't have great expectations for this stay. The room was very small with a tiny bathroom. The room was a bit dirty, but the bed sheets were clean. The bathroom has tiles and a shower. Breakfast was also ok. Overall ok if you just need a bed.
The only good thing about this place is that it is located like a 8 minute walk from Viktoria station. The room was tiny, the whole bathroom was wet after showering and it was loud noises at night, like from washingmachines. The staff is not rude but not very serviceminded either. The breakfast room is open between 7.45-9.00, the have 4 tables so be prepared to share a table or go outside to eat instead. Also the beds were really worn out and uncomfortable. Also no waterboiler in the room like it usually is. It could have been way worse, so I guess if you want to save money it is okay.
Set in a row of converted houses, the location is great for Victoria bus and train station and there are a good range of restaurants and shops very close. The reception staff are all sullen and give the impression they don't want you there (although one gives a smile if you do) but they did the job. I assume all rooms are basically the same- tiny with a tiny bathroom, but there is a mirror, bedside table and hairdryer. Am sure the hotel room list said they had an alarm clock as well but mine didn't. Did have enough plugs to charge phones and computers for two of us! I read a review that there was a kettle in the room - mine didn't have one and it wasn't on the hotel room information either. My bed was ultra uncomfortable as springs were broken in the mattress and there was a big dip in it like someone had lain on it for too long. I tried turning it over but that was worse so I turned it round and that helped. The other bed was fine. The walls and floors are thin and you can hear conversations from next door and the bangs and footsteps from above. Lovely big fresh white bath towels were provided and changed every two days. Rooms were tidied every two days. I don't think the linen was changed then though. Breakfast is a bit of a swizz as it doesn't start until 7:45, meaning that I missed it most mornings as my appointments were early. However there is a selection of cereal, cakes and biscuits, and white or brown toast with jams. There is also yoghurt. Instant coffee, tea bags and hot chocolate. The breakfast room is small but I didn't have a problem to get a table. Overall - you get what you pay for. This is cheap for this part of London and I was just grateful that it was clean, tidy and in a quite and convenient area.
.Plenty of good eating places nearby Perfect location for reaching central London bus and underground trains within easy walking distance. .Beds were very comfortable and we found the staff to be friendly and helpful.Good breakfast and spotlessly clean everywhere. This was my fourth visit and I will certainly stay there again.
Booked this hotel from July 2017 through booking.com using the no pre-payment option. 3 months before my stay, the Vegas Hotel took the full amount from my account! I contacted Booking.com who contacted the Vegas Hotel on my behalf. I was informed that this action went against their guidelines as they legally cannot take payment until 15 days before the booked date. After asking for my money back, Vegas Hotel cancelled my booking without reason. I am now left to find another accommodation at a much higher price as I have theatre tickets and must remain in the area. No respect for company policy and no respect for customers. Would avoid in the future.
My son and his friend visited and stayed 3 nights. They found the reception guy to the point , the room a good size and clean. Shower or steam room as they called it fine . The reception did take the incorrect amount from credit card and the lads had to wait 2 weeks to get it back. Seems to be a regular things. Hmmmmm
Firstly we were not welcomed in to the hotel, not even a hello. Just a piece of paper shoved on the reception counter to fill in and then to make payment. We were in room 1, which is downstairs and then outside in like an outhouse. The door had a 2 inch gap underneath it. This wouldn't have been an issue if out of our room was inside but it led to the outside. We asked for another towel that we could put there to cover the draught but they didn't understand what we meant and then had to ask a manager if this was allowed. Later came down and gave us an extra towel. There is wifi available but our room was too far away to reach it and so only got internet at breakfast time. The bathroom was tiny. About the same width as an average person with an inch each side. The sink is right over you if you're on the toilet and the shower is a just a tiny square of extra floor of this already tiny bathroom. There was discoloured pink paint around our room, which was flaking off and battered furniture to join. There are no tea making facilities. There were plastic cups in the room, I ran the bathroom tap to get water but it was cloudy and didn't taste pleasant so didn't have any drinks in the room. Luckily we didn't spend much time here, only to sleep and have breakfast. No warm breakfast options and breakfast is from 7:45-9am with 4 tables for 20 rooms. We had to wait around for a bit while some others finished their breakfast in order for us to get a table. It's the basic breakfast..cereal, biscuits, toast, croissants. No fruit. Everything is self service, which is fine but does get crowded when more than one person is trying to get something. The lady on breakfast doesn't speak to you and doesn't welcome you to sit down. If the people that worked there were more welcoming and friendly it would have made up for the disgusting room. There was no 'bye' or 'hope you enjoyed your stay' on the way out. I would never stay here again. It doesn't hurt or take much effort to be polite and welcoming. The only thing positive was that it was near Victoria coach and train station. Avoid this place if you can, there are nicer hotels nearby and pay a bit more for something nicer. Over breakfast I heard multiple people saying how next time they're going to pay more for elsewhere and just laughing at this place. Try and avoid if possible, not worth the money.
I loved the location of the hotel and the cleanliness of the room. My room was very small but it had everything you really need for a short stay - towel, small soap,shower gel, hair dryer. Breakfast was ok - the selection of dishes quite limited though (no vegetables - mostly sweet stuff) but you won't leave hungry. The breakfast room is very small - only four tables - you can have breakfast until 9.00 am only. The staff is very friendly - I got my room earlier than expected, which was perfect as I was rushing to a gig :) Loved my stay :)
Don't come to this hotel with high expectations. In total there are about 20 (small) rooms. The ceilings are very thin so you can hear a lot of noise from the room above you. The beds are comfy but small. I think they're about 160 cm. The breakfast room was a joke, there are only 4 tables in total and it was mostly all full. The food was ok. There were 2 kinds of bread slices, cornflakes, yoghurt, cookies,... not much to choose from but it was alright. There are 2 receptionists, there's only one of them that tried to be friendly. When we arrived in the hotel we didn't even get a warm welcome. The receptionist only gave us a paper which we had to fill in and then pay for our stay. (they didn't even give us any information about the hotel) On our last day when we checked out the receptionist didn't even bother to say; "thank you for your stay in our hotel", "how was your stay?" or "I hope you had a lovely time here in London" ,.. it's not that much of an effort, is it? The hotel is not that far from the metro station, I think about a 10 minute-walk. So it's a good location. But still, I would NOT recommand this hotel.
Convenient area of the hotel to make London tour but the late night receptionist was very rude.The room was very very small and dirty also the breakfast room had six tables.The bathroom was simple,only to make a quick shower.
- Walking distance to Victoria Palace Theatre
- Free continental breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in City of Westminster within a short walk of Victoria Palace Theatre, Vegas Hotel is within a mile (2 km) of other popular sights such as Buckingham Palace. The 16 rooms at this hotel include coffee makers and LCD TVs and guests can enjoy free breakfast. Located in central London, the hotel is also near Big Ben and London Dungeon.
Start your day off right with a free continental breakfast, served each morning from 7 AM to 9:00 AM.
All 16 rooms feature coffee makers, free local calls, and safes. 21-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Rooms also include hair dryers.
Renovated in 2015, Vegas Hotel offers free WiFi in public areas, coffee in a common area, and express check-in. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Reviews from Trip Advisor
15.0% of guests recommend this hotelTotal of 88 reviews