Vegas Hotel2.5 out of 5.0
Recent guest reviews
My best advice would be NEVER to book here! I have never been so insulated as I have today by the manager here. I booked this stay through Late Rooms as it is close to where I am at a business event. A couple of weeks later I received a call from the Vegas Hotel to say they could not pre authorise my card so I gave another card. My original card had been cloned recently so I assumed by card issuer had been over sensitive. A week later I received a call from Late Rooms as they had also received an email from The Vegas saying there was a problem with my card but all was ok as they thought it had all been dealt with. The day arrives and I have travelled to London for the course. At 9.30 I receive an email from The Vegas to say my room has been cancelled! I obviously call them but what happened next shocked me .... I was called a liar as the manager states he has sent me emails and called me on several occasions (No missed calls on my phone and no emails from him) He then said ... you don't even have £10 in your account!!! We have tried and it is being declined! ( I can assure you there is money in my account) He then wanted another card number asking if there was money in this one!!! I asked him what card he was using and he said he couldn't tell me for data protection reasons!!! After more insults he then said he still has my room do I want it??? NO I DON'T!! I have paid for train tickets to go back home and return to London tomorrow. This has cost more than the hotel but I will not be parting with any money and giving it to this place! Oh by the way .... payment was taken for the train tickets from the account "that doesn't even have £10 in it"!
Room felt like it was 100 degrees with no air con and only a tiny window, beds were ancient with springs sticking out. I went to work at 2am in the morning as too not stay in the room any longer. Also guy on reception seems to live in that chair which properly explains him being so miserable. Fawlty Towers has nothing on this place.
A nice cosy, comfy hotel within 10 minute walk to London Victoria train station and about a 20 minute walk to Westminster Abbey. Room was a little on the small size but comfy non the less. Separate shower/toilet and a nice breakfast. No main meals served, however there is a nice pub just down the road with excellent meals. Room was nice and quiet. It's not a luxury hotel but it is very neat and tidy and staff were very friendly and helpful. Wifi was good in our room (1st Floor)
No phone which is a problem when you want to call about any questions/problems about the room. There are 3 rooms on the top of the stairs (53 of them) 15,16 and 17. The guy at the desk was very friendly and helpful as he helped us with the suitcases as we were both females. I didn't use the wifi, but my friend had trouble in the room but was better on the 1st floor close to the reception desk. I liked the location of the hotel and the breakfast was not bad as it was included with the room when booked. If you are very large, you may have trouble in the very small bathroom as it also has a shower inside. Room 17 had a quiet back room, I imagine the 2 rooms in front were noisy near the street as you had to open the window since no a/c.
Firstly: the word "hotel" does not fit the place. But here are plenty of such hotels so let's leave it. As a B&B accommodation was good. Room was small with small bathroom with shower (amazing how they put it all in such a small space) and still there was a room for a nightstand and hangers behind door... Everything you need to spend a nice night or few. But we arrived to explore London a bit (not our first trip). And after good breakfast that you can eat in hotel it's very close to many sights and attractions - location of the hotel is perfect. Generally, you should not expect luxury.It is nice, clean and quiet.
This is a 2* bed and breakfast, so you should set up your expectations for that. The location is good, the rooms are fair and the reception works 24/7 Be aware there is no service and better plan to get breakfast elsewhere as the timing window is very short.... There is a grocery 1 block away as well as a pub
No phone. Tiny room sweltering heat. 7 very narrow and steep flights of stairs. 1 locker old and worn. Smelly smoke from next room blowing in window. No sockets beside bed. No tea or coffee kettle. Old spring single mattress bed pushed together to make double. Tiny shower and toilet approx 3x2. Constant traffic noise all night. Weak wi fi constantly losing signal. My advice avoid like the plague. They take full payment when you arrive before you see the room. Broken bedside lamps.
A very basic hotel. Room was right at the top of the house, no lift! You walked into the bathroom, then the bedroom. Clean room though. A bizarre place to stay. Good area with lots happening. Ok for somewhere to put your head down, no frills.
Room 16, small top of the house up 3 steep floors and no lift. Its a trek! Room clean but bathroom tiny, hard to get dried after a shower. Breakfast in the basement - continental it says..... bizarrre mix of the usual and caked and bakewell tart. Also too small for the size of the hotel
If you are looking to do a reservation in this hotel two things are important to consider: Once you arrive, do NOT give to the man at the entrance your credit card he will do a charge without check if you've already paid so lucky for me I printed my paymnet and I asked him to cancel the transaction (but be careful he doesn't ask or telling you) I talked with another guests and he did the same . Second, if you arrive early and ask him to leave your luggage BE CAREFUL leave your luggage locked because I left some expensive candies in a bag and when I returned they were open and 3 macarrones had already been eaten ( I was frustrated because they were a souvenir for my mom). Third, breakfast is 7:45am PROHIBET to arrive 15 minutes early eventough the kitchen is open, because the ladies start to yellow.
Reviews from Trip Advisor
15% of guests recommend this hotelTotal of 64 reviews