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Recent guest reviews

No restaurant. One elevator for the whole place. Below average overall.

Our room was extremely clean and modern. The bed was very comfortable, and the kitchen was new and sized well for making small meals (breakfast, lunch) in the room. The street is very quiet, and there is easy access to stores and restaurants in one direction (3 minute walk) and the beautiful Italian Gardens in Hyde Park and the Underground and buses in the other direction ((3 minute walk). Also some beautiful streets nearby for strolling.

Great stay at this clean hotel. Also, fairly easy to access public transportation (Metro).

Definitely not worth the price. Upon arrival staff had a hard time finding my reservation despite spelling my name several times. We were early so they held our luggage and came back later. When we came back there was a queue which annoyed one of the staff and we were rudely yelled at to sit down and he would get to everyone. Everyone at the front desk was very stuffy and seemed miserable. Once again thy had a hard time finding our reservation. Our room was VERY small with stains that looked like pee on carpet and scuff marks on all the walls. There was an iron but no ironing board. After dinner we came back at 8pm to find no one at the front desk, Anyone could walk in and get into the hallways. There is no working bar. We will not be back

A hidden gem. Checks all the boxes. Great chance to walk. Very central. The staff are TREMENDOUS.

Conveniently located by Paddington Station and beautiful Hyde Park. The overall value was great. Staff was nice, and free coffee/tea was a huge plus

Excellent well equipped updated room and bathroom with tea making and refrigerator. Quiet street, nice views, and located near underground station. Highly recommended.

If you are heading to London, this is the hotel to stay at. The location is perfect..5 min walk from Paddington station....5 min walk to Hyde Park and Underground. The staff is excellent..very helpful, gave us some suggestions for eateries. The room was clean and tidied up every day. The beds were super comfortable. I highly recommend this hotel.

Very helpful staff who helped fix a problem with my i-pad, room was very comfortable

51 Gloucester Terrace London England

Hotel highlights

  • Walking distance to Kensington Gardens and Hyde Park
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in London City Centre, The Westbourne Hyde Park is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Hyde Park. This 96-room hotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.


Rooms

40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other standard amenities include kitchenettes, refrigerators, and microwaves.


Property features

The Westbourne Hyde Park features free WiFi in public areas, conference space, and free newspapers. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a TV in a common area, and a reception hall.

Room options

Deluxe Studio, 2 Twin Beds

2 Twin Beds | Sleeps 2

Deluxe Studio, 1 Double Bed

1 Double Bed | Sleeps 2

Deluxe Suite (Double)

1 Twin Sofa Bed | 1 Double Bed | Sleeps 3

Deluxe Suite

2 Twin Beds and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for The Westbourne Hyde Park

Everyone (8) Couples (3) Family (4)
3
Business Business

No restaurant. One elevator for the whole place. Below average overall.

By on Jan 25, 2024

Review comment responded on Jan 26, 2024

Dear Renan,Thank you for your feedback. The elevator was out of service due to mechanical break down, now its fixed. However, we have 2 lifts, other one was functional. We don't have restaurant and we never advertised. regards,The Westbourne Team.

5
Family Family with small children

Our room was extremely clean and modern. The bed was very comfortable, and the kitchen was new and sized well for making small meals (breakfast, lunch) in the room. The street is very quiet, and there is easy access to stores and restaurants in one direction (3 minute walk) and the beautiful Italian Gardens in Hyde Park and the Underground and buses in the other direction ((3 minute walk). Also some beautiful streets nearby for strolling.

By on Jun 22, 2023

Review comment responded on Jun 23, 2023

Dear Sophia,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again here at The Westbourne Hyde Park Hotel in London very soon. Kind Regards,The Westbourne Team.

5
Partner Couples

Great stay at this clean hotel. Also, fairly easy to access public transportation (Metro).

By on May 29, 2023

Review comment responded on Jun 4, 2023

Dear David,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting again in London at Westbourne Hyde Park hotel very soon.kind regards,The Westbourne Team.

2
Family

Definitely not worth the price. Upon arrival staff had a hard time finding my reservation despite spelling my name several times. We were early so they held our luggage and came back later. When we came back there was a queue which annoyed one of the staff and we were rudely yelled at to sit down and he would get to everyone. Everyone at the front desk was very stuffy and seemed miserable. Once again thy had a hard time finding our reservation. Our room was VERY small with stains that looked like pee on carpet and scuff marks on all the walls. There was an iron but no ironing board. After dinner we came back at 8pm to find no one at the front desk, Anyone could walk in and get into the hallways. There is no working bar. We will not be back

By on Apr 15, 2023

Review comment responded on Jun 6, 2023

Dear Joann,Thank you for your feedback on your recent stay here. We are surprised to read your comments as we have excellent reviews of very happy guests and many repeat guests. There are busy peak times to serve our guests as we only have 2 designated reception area for guests to check in. These times we have to orderly check in guests. Our hotel have excellent reputation not as you in your explicit language described. We feel this was over execrated. The Westbourne Team.

3
Everyone

By on Mar 15, 2023

5
Everyone

By on Oct 20, 2022

5
Everyone

By on Oct 9, 2022

5
Everyone

A hidden gem. Checks all the boxes. Great chance to walk. Very central. The staff are TREMENDOUS.

By on Sep 5, 2022

Review comment responded on Sep 7, 2022

Dear Philip,Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again in London very soon.Kind Regards,The WHP Team.

5
Everyone

By on Jul 11, 2022

5
Partner Couples

Conveniently located by Paddington Station and beautiful Hyde Park. The overall value was great. Staff was nice, and free coffee/tea was a huge plus

By on Jun 23, 2022

Review comment responded on Jun 25, 2022

Dear King, Thank you so much for your excellent feedback and high ratings. We appreciate. Looking forward to hosting you again in London very soon. Kind Regards, The WHP team.

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