The Other House South Kensington

Property class: 4

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Photo gallery for The Other House South Kensington

An indoor swimming pool with lounge chairs and a glass ceiling.
Creator video
A spacious indoor area with seating arrangements, large windows, and decorative elements.
A modern lobby with a sofa, chairs, a coffee table, and a decorative ceiling.
A bar area with a curved counter, multiple bar stools, and a variety of bottles and glasses on shelves.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Imperial College London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

Club Junior (Twin)

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Club Eaves

8.4 out of 10
Very good
(6 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Original

9.6 out of 10
Exceptional
(22 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Atrium

8.8 out of 10
Excellent
(8 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Mezz

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Greater Mezz

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Bedroom

8.0 out of 10
Very good
(1 review)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Accessible

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Vault

8.4 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

3 Bedroom Vault

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

2 Bedroom Club Vault (Lower ground floor)

  • 430 sq ft
  • Sleeps 4
  • 2 Double Beds

3 Bedroom Club Vault(Lower ground floor)

  • 570 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

APARTMENT CLUB

  • Sleeps 10

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About the neighborhood

London

Located in London City Centre, The Other House South Kensington is a leisurely stroll from popular sights such as Natural History Museum and Victoria and Albert Museum. This 4-star hotel has 237 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a rail/subway station in central London, and also a short walk from Kensington High Street and Kensington Gardens.

What's nearby

  • Cromwell Road - 3 min walk - 0.2 miles
  • Natural History Museum - 9 min walk - 0.5 miles
  • Imperial College London - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Kensington Gardens - 13 min walk - 0.7 miles

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Fait Maison - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Stanhope Arms - ‬2 min walk
  • ‪Humphrey's Bar & Brasserie - ‬1 min walk
  • ‪ESQ - ‬6 min walk

About this property

The Other House South Kensington

At The Other House South Kensington, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. The front desk is staffed 24 hours a day to help with luggage storage and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
48-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include espresso makers, safes, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests are required to download the property's The Other House mobile app before check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 10:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 18 2026 to September 1 2027 (dates subject to change).

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for GBP 52.50 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (100 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 5 kids 6 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 31 for adults and GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House

The Other House Kensington

The Other House South Kensington Hotel

The Other House South Kensington London

The Other House South Kensington Hotel London

Frequently asked questions

Are free cancellation options available at The Other House South Kensington?

The Other House South Kensington provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do around The Other House South Kensington?

This hotel is situated in London City Centre within a short 8-minute walk of Natural History Museum and also 12 minutes on foot from Victoria and Albert Museum. You'll also find Kensington High Street and Kensington Gardens less than a mile away.

Is parking available on site at The Other House South Kensington?

No, this hotel doesn't offer parking.

Is there a spa at The Other House South Kensington?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, body wraps, and aromatherapy.

Does The Other House South Kensington include a casino on the premises?

No, The Other House South Kensington doesn't have a casino.

Is there an indoor pool at The Other House South Kensington?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at The Other House South Kensington?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at The Other House South Kensington?

No, but this hotel does have a sauna.

Does The Other House South Kensington feature a restaurant that includes a breakfast menu?

Yes, The Other House South Kensington serves a full breakfast for a surcharge each morning at The Other Kitchen.

Does The Other House South Kensington allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Other House South Kensington for a fee of GBP 52.50 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at The Other House South Kensington?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Other House South Kensington?

The closest major airport to The Other House South Kensington is London City Airport (LCY), which is 11.5 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.1 mi away (32-minute drive).

Are there rooms with balconies that I can book at The Other House South Kensington?

No, you won't find guestrooms with balconies at The Other House South Kensington.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 351 out of 464 reviews
Rating 8 - Good. 75 out of 464 reviews
Rating 6 - Okay. 26 out of 464 reviews
Rating 4 - Poor. 7 out of 464 reviews
Rating 2 - Terrible. 5 out of 464 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. Definitely staying there again when I go back to London.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Salla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, all time favorite place to stay in London.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Royal Albert, lovely well appointed hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the blend of hotel amenities and the privacy and space of a flat. The location is of course amazing for visitors to London
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room with great amenities. Hotel has gym, spa, and isvin a great and convenient location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifully decorated and comfortable rooms and communal areas, lovely club facilities and excellent staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The rooms (flats) are spacious and well equipped. Great decor and lovely location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially with directions! The bar and restaurant are very nice. The location is only 3 blocks from the subway.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Charlotte

Absolutely wonderful stay. Beautiful rooms, comfy beds and fantastic atmosphere
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paulo

Great place in a great neighborhood.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel. It is around the corner to Gloucester Station which has a direct line to most tourist attractions. The neighborhood was also very safe and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sarah Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay! Friendly staff, very clean and comfortable.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, felt like a home from home, couldn’t recommend it more
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much too expensive for a normal hotel with a fancy name.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Need phones in rooms and earlier service of rooms. Lovely room and staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great place, loads of options for a staycation, really clean, good food and drink options, spa and gym. Good London location. Would recommend to all
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, great vibe, lovely morroccon terraces inside. Cool and different to other hotels.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jane

Liked: Cleanliness
It was an average room and stay for the price
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Taiwo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay definitely a Top 2, you get what you pay for.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was lovely
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, funky deco, everything you’d need. Bar manager lady particularly excellent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment in hotel only a few minutes walk from underground station. Quiet location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful building, unique decor and nice rooms. Our room was a little dark though and smelled a bit musty. Overall this is a nice hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent amenities and exclusive areas.
Stayed 1 night in Mar 2026