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Cranley Hotel London

Property class: 3.5

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Room
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Bathroom

Reviews

4.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
10 Bina Gardens, South Kensington, London, England, SW5 0LA
  • Place, Cromwell Road
    ‪5 min walk‬
  • Place, Natural History Museum
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

Executive Room

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

  • 107 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Double Room (with Four Poster Bed)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Suite

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Penthouse

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre within a short walk of Natural History Museum, Cranley Hotel London is within a mile (2 km) of other popular sights such as Royal Albert Hall. This 39-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and limo/town car service.

What's nearby

  • Cromwell Road - 5 min walk - 0.3 miles
  • Natural History Museum - 10 min walk - 0.6 miles
  • Imperial College London - 12 min walk - 0.7 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Royal Albert Hall - 16 min walk - 0.9 miles

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • ‪Fait Maison - ‬5 min walk
  • ‪Humphrey's Bar & Brasserie - ‬4 min walk
  • ‪ESQ - ‬6 min walk
  • ‪The Stanhope Arms - ‬5 min walk
  • ‪Burger King - ‬6 min walk

About this property

Cranley Hotel London

Cranley Hotel London features free WiFi in public areas, a computer station, and a library. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, designer toiletries, and bathrobes. Free newspapers, safes, and phones are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.95 per person
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Area rugs in public areas
  • Elevator

More

  • 3 buildings
  • 4 floors
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 9.95 per person
  • Nearby parking fee: GBP 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

Are free cancellation options available at Cranley Hotel London ?

Cranley Hotel London provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see around Cranley Hotel London ?

This hotel is situated in London City Centre within a short 11-minute walk of Natural History Museum and also 17 minutes on foot from Kensington Gardens. You'll also find Royal Albert Hall and Hyde Park within a short drive.

Will I be able to park at Cranley Hotel London ?

No, there isn't parking at this hotel.

Does Cranley Hotel London feature a casino on the premises?

No, Cranley Hotel London doesn't have a casino.

Is there an indoor pool at Cranley Hotel London ?

No, there is no indoor pool at this hotel.

Is Cranley Hotel London good for couples?

Amenities that appeal to couples at this boutique hotel include turndown service and bathrobes along with a free manager's reception.

Are there hot tubs at Cranley Hotel London ?

No, this hotel doesn't have a spa tub.

Does Cranley Hotel London have a restaurant with a breakfast menu?

Cranley Hotel London offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Cranley Hotel London allow pets to stay for free?

No, pets aren't allowed at Cranley Hotel London .

Are there connecting rooms at Cranley Hotel London ?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Cranley Hotel London ?

The closest major airport to Cranley Hotel London is London City Airport (LCY), which is 13.8 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.2 mi away (33-minute drive).

Can I book a room with a balcony at Cranley Hotel London ?

Yes, some guestrooms at this hotel offer either a balcony and a patio.

Cranley Hotel London Reviews

Reviews

4.8
Rating 10 - Excellent. 90 out of 1000 reviews
Rating 8 - Good. 149 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 226 out of 1000 reviews
Rating 2 - Terrible. 363 out of 1000 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and lovely staff, the bed was super comfortable - certainly met all of our needs for sightseeing
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff , will definitely stay again
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, love the decor, room facilities are really good & is located in a really nice area of London.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Except for the location, this is a bad choice for visitors.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Good location and friendly staff. The rooms are very old, torn curtains, stains in the bathroom, broken handles.
Stayed 4 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but hotel in very poor condition needs an urgent refurbishment
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near train station
Stayed 7 nights in Jan 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Room basic, dated but clean. Breakfast poor. Location excellent.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some parts were worn but this is an old building,, all looked clean staff friendly breakfast limited but for the price overall good value . I would use again. Location good
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the curtains being broken resulting in no privacy and me needing to tie the broken curtain to the bed post, the hotel was easy to find, staff was polite, wifi was strong and consistent, room was spacious (rare for LDN) and clean, and the portable AC was mint. Overall great stay and I'd go again.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Weekend in Kensington

We really enjoyed the hotel. I agree with some reviewers comments about worn carpets and light bulbs out in the hotel. However, our room was large and comfortable, the location near the Gloucester St tube station was great, and the neighborhood was quiet. The hotel was clean and had the amenities we needed.
Stayed 2 nights in Aug 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but very hold and dirty.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very flexible staff
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed was comfy no hot drinks in room but I only went to sleepso god enough if you're washing and sleeping
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Room comfort

Faded glory but I’d go back to stay again

A little ragged around the edges but good value and a great location. Images are accurate but perhaps taken in the 80’s!
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Very quaint and comfy beds only down side no glasses or cups in room
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location, Our room was comfortable and spacious. The king size bed comfortable after a full day of activities in London. The shower, piping hot water every morning and night. Breakfast was more than adequate. A special shout out to Max, the day manager, always helpful and accommodating. We will come back.
Stayed 7 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross. Never go here … we left too gross to stay over
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This should be taken off expedias list. It is the most run down disgusting dirty hotel I have ever stepped foot in and then walked out!
Stayed 1 night in May 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Property needs some repairs, TV in room had no power cabl3, no remote, wallpaper was coming off in the bedroom, bathroom tap kept dripping, some draws were broken. Staff where friendly and kind. Furter the hotel is good to stay if you just need to sleep in the room.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel Very old construction Bathrooms are also very old Feel like haunted house
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
nothing is correct with this hotel
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Liked: Room comfort

Great location, average hotel.

It’s not that bad, great location, our room linens were clean and the shower had good pressure. Yes the hotel needs some renovations, the staff some training and the rooms thorough cleaning, especially the carpets but overall it’s not as bad as the reviews I read. Suggestion, some small bottles of water in the room would be nice and when serving bubbles and wine, it would be great if it was chilled.
Stayed 1 night in Jul 2023