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The Chapter Hotels - Princes Court

2.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Kensington Gardens

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Photo gallery for The Chapter Hotels - Princes Court

Premium Suite, Ensuite (Quad) | Free WiFi
Miscellaneous
Miscellaneous
Premium Quadruple Room, Ensuite (1 Double 2 Singles) | Free WiFi
Premium Suite, Ensuite (Quad) | Free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
64-65 Prince's Square, London, England, W2 4PX
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Portobello Road Market
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Free WiFi

Premium Double Room, Ensuite

  • 10 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, Ensuite (Quad)

Premium Suite, Ensuite (Quad) | Free WiFi

Premium Suite, Ensuite (Quad)

  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Premium Single Room, Ensuite

Premium Single Room, Ensuite | Free WiFi

Premium Single Room, Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Triple Room, Ensuite (1 Double 1 Single)

Premium Triple Room, Ensuite (1 Double 1 Single) | Free WiFi

Premium Triple Room, Ensuite (1 Double 1 Single)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (1 Double 2 Singles)

Premium Quadruple Room, Ensuite (1 Double 2 Singles) | Free WiFi

Premium Quadruple Room, Ensuite (1 Double 2 Singles)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Apartment, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

The Chapter Hotels - Princes Court places you in London City Centre, within a leisurely stroll of popular sights such as Kensington Gardens and Kensington Palace. This 42-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 miles
  • Portobello Road Market - 4 min walk - 0.3 miles
  • Queensway - 4 min walk - 0.3 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Hyde Park - 18 min walk - 1.0 mile

Getting around

  • Bayswater Underground Station - 7 min walk
  • London (QQP-Paddington Train Station) - 18 min walk
  • London City Airport (LCY) - 67 min drive

Restaurants

  • ‪Sunday in Brooklyn - ‬3 min walk
  • ‪Beam - ‬3 min walk
  • ‪Hafez - ‬1 min walk
  • ‪Guillam Coffee House - ‬4 min walk
  • ‪The Acai Girls - ‬4 min walk

About this property

The Chapter Hotels - Princes Court

Hotel with a 24-hour front desk, 7-minute walk to Kensington Gardens
At The Chapter Hotels - Princes Court, guests have access to free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi. Free toiletries are also included. Housekeeping is available on request.

Similar properties

Miscellaneous
The Chapter - Leisure Inn Hotel
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
6.8 out of 10, 153 reviews
$99 nightly
The price is $119
Dec 14 - Dec 15
Total with taxes and fees
The Chapter - Leisure Inn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 415267113

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Chapter Hotels - Princes Court Hotel
The Chapter Hotels - Princes Court London
The Chapter Hotels - Princes Court Hotel London

Frequently asked questions

What's there to do around The Chapter Hotels - Princes Court?

This hotel is situated in London City Centre within a short 7-minute walk of Kensington Gardens and also 14 minutes on foot from Kensington Palace. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at The Chapter Hotels - Princes Court?

No, there isn't parking available at the hotel.

Does The Chapter Hotels - Princes Court include a casino on the premises?

No, The Chapter Hotels - Princes Court doesn't have a casino.

Will I find an indoor pool at The Chapter Hotels - Princes Court?

No, there is no indoor pool at this hotel.

Is The Chapter Hotels - Princes Court a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include premium bedding and city views.

Does The Chapter Hotels - Princes Court have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Chapter Hotels - Princes Court have a restaurant that serves breakfast?

No, The Chapter Hotels - Princes Court doesn't have a restaurant that serves breakfast.

Will The Chapter Hotels - Princes Court allow pets to stay free of charge?

No, pets aren't allowed at The Chapter Hotels - Princes Court.

Does The Chapter Hotels - Princes Court have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Chapter Hotels - Princes Court?

The closest major airport to The Chapter Hotels - Princes Court is London City Airport (LCY), which is 13.6 mi away (67 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.2 mi away (43-minute drive).

Are there rooms with balconies that I can book at The Chapter Hotels - Princes Court?

No, there aren't any guestrooms with balconies at The Chapter Hotels - Princes Court.

Reviews

The Chapter Hotels - Princes Court Reviews

4.8

4.6/10

Cleanliness

5.6/10

Staff & service

3.6/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 50 reviews
Rating 8 - Good. 10 out of 50 reviews
Rating 6 - Okay. 9 out of 50 reviews
Rating 4 - Poor. 10 out of 50 reviews
Rating 2 - Terrible. 19 out of 50 reviews

Reviews

10/10 Excellent

David

Stayed 3 nights in Aug 2025

6/10 Okay

Azmal

Traveled with family
It is nothing great but it is ok don't expect too much and they don't have parking you can park from 5 evening to 10 morning after that you will get ticket 😊
Stayed 1 night in Jul 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service
Be better with fridge and better ventilated
Stayed 7 nights in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

6/10 Okay

Hiroyuki, Katy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Neil

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Alexandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They won’t return any emails about an item left in the hotel. Room wasn’t as advertised. Go somewhere else
Stayed 3 nights in Jul 2025

2/10 Terrible

Touqeer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

avoid like the plague
Stayed 3 nights in Jun 2025

8/10 Good

Paolo Ruben Carlo

Traveled with family
Disliked: Property conditions & facilities
Overall, It was alright. Place needs improvement. Specifically
Stayed 2 nights in Jul 2025

8/10 Good

Jon

Liked: Cleanliness
When my wife lost her phone the receptionist did all he could to help.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nathan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not 24/7 like advertised

Not happy at all my stay, mainly because the 24/7 check in doesnt exist Stood ring, knocking the door and pressing the doorbell to the property for 20-30 minutes and nobody answered Gave up and had to travel home, long day at work and then couldn't rest had to travel home exhausted and frustrated
Stayed 1 night in Jul 2025

2/10 Terrible

Gemma

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Eliza

Disliked: Cleanliness, amenities, property conditions & facilities
Overpriced but horrible conditionds
Stayed 7 nights in Jun 2025

4/10 Poor

Johannes

Traveled with family
Disliked: Property conditions & facilities, room comfort

Very unpleasant stay

Terrible stay, very uncomfortable and hardly slept a few hours at best each night. We traveled with our 2 children and stayed in a quad room categorized as "premium suite". Next door to a Youth Hostel with activity all throughout the night until 4AM. It was HOT in the room; we requested a fan, none available. We had to sleep with the window open (which could not lock and had a broken glass pane), which in our ground floor room did not feel safe. The second night we were woken up again, other than by the youth hostel traffic and noise, this time by a mouse going through our bags (I got face to face with the creature); the mice got into several bags of food items. Condition of the room was poor: broken glass pane in window, TV had been removed from wall while cable and holes in wall were left untouched. Drapes in front of window were short, not helpful mid summer with very early sunrise. The staff was friendly, that helped and improved the rating, as did the neighborhood offering good places to eat, otherwise this would have been a one star review. I guess we got what we paid for, although still over 400 pounds for two nights though and a mistake I will not make again.
Former TV location
Short drapes
Broken window pane
Stayed 2 nights in Jun 2025

2/10 Terrible

Bethany

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

Ammenities stated in the description were not provided the bed was extremely bobbly and worn so really uncomfortable and had to sleep on top of the duvet. The fire alarm went off at 1am with no explanation or apology from staff just sent back to rooms to wait for it to stop
Stayed 1 night in Jun 2025

8/10 Good

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place! Great area. Toilet on one floor, sink and shower on the other. Ran out of tp!!!
Stayed 3 nights in Jun 2025

4/10 Poor

Lee, Carindale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel location is great as we have stayed in the area on previous visits to London.
Stayed 2 nights in Jun 2025

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and fairly okay. Bed felt like sleeping on the springs in the mattress. Felt dirty except for the sheets. Water pressure was really bad. If you would like cheap (and very central) accomodation and you don't care too much about cleanliness this is the place for you. London Underground is like a 7 minute walk away.
Stayed 2 nights in Jun 2025

2/10 Terrible

Anne

Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump. Dirty, old, haphazard renovations, incomplete renovations, poor room security, NO HVAC, and no lift. It’s a LONG way up to the 4th floor. I submitted an earlier review that had pictures attached. Pictures included a snap of the questionable interior door ‘lock’ and views of a ragged carpet w/a huge burn mark on it. There was no mini-fridge, and the hair dryer was in its product box on the floor in the room.
Stayed 4 nights in May 2025

2/10 Terrible

Jade

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lamp, wardrobe with no coat hangers in it but you get what you pay for. However, the toilet couldn't flush the paper down, one of the towels had a stain on it, the room was roasting and there was hair on the bedding. I asked to be moved but was told all rooms were full. Asked for a refund and staff said they'd check with the manager and disappeared for 15 minutes. When I packed up and went downstairs after he never came back. he just said he hadn't been able to get through to the manager. He should have come back to me and told me that but didn't. Very poor customer service. I was eventually told I could be moved and they would move those people who hadn't checked in yet (it was 11:45pm by now) into one of the other two hotels the boss owns. So the 'boss' wouldn't give me £49 back so I could go elsewhere despite owning three hotels... Incredibly bad experience. Would recommend staying anywhere but here.
Stayed 1 night in May 2025

8/10 Good

Roland

Liked: Cleanliness
Good location and great value
Stayed 1 night in May 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Needs updating
Stayed 4 nights in May 2025

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Allison

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025