The staff was friendly, the room was clean and comfortable. It's close to a tube station, parks, shops, restaurants and a Big Bus Hop On Hop Off stop. Wish they had air conditioning. It was 90+ when we were there but they do provide a fan. Would definitely stay there again.
First time leaving a bad review. Will never stay in that hotel again. "Superior Double Room" was in the basement facing a boiler with no air. When I complained, they offered another one which was on the 3rd floor, but the first impression was very hard to change, and don't think they cared to try.
We had a lovely stay in a clean, friendly, hotel with plenty of amenities. I'd highly recommend the Grange Clarendon to others.
The hotel was clean. Rooms were small and as soon as people on the floor above us woke up in the morning and started walking around we could hear creaking that woke us up. When we were moved to a different room, though, the noise level was better.
We had a very good experience overall. The staff was helpful and very accommodating to special needs. The only problem was the ceiling of our basement room started creaking early in the morning when people started moving around in the dining room above us, waking us up early. Walls were also very thin. Rooms are very small but nicely furnished. I would recommend to others. Just request a room not under the dining room and be prepared for a little noise.
Consistently cooperative staff make stays enjoyable. Lots of convenient, nearby restaurants (the hotel's restaurant is not good value for money). The location is ideal for going to the theatre in the West End, and for getting to/from Heathrow by tube.
The hotel was beautiful and clean. The location was also great.
Located in London City Centre, Grange Clarendon is adjacent to The British Museum and within a 10-minute walk of other popular attractions like Oxford Street. This 51-room, 4-star hotel has conveniences like a restaurant, 24-hour room service, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with to-go breakfast, available for a fee from 7 AM to 10 AM.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, ironing boards, and desks are also standard.
Grange Clarendon features free WiFi in public areas, a business center, and coffee in a common area. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
The staff was friendly, the room was clean and comfortable. It's close to a tube station, parks, shops, restaurants and a Big Bus Hop On Hop Off stop. Wish they had air conditioning. It was 90+ when we were there but they do provide a fan. Would definitely stay there again.
Dear Guest, Thank you for sharing your wonderful experience at Clarendon Hotel London, we are delighted to hear that you enjoyed your stay very much. It is wonderful to know that you found our staff to offer a great service in a friendly and professional way. Thank you also for highlighting that you enjoyed the central and convenient location of the hotel. We appreciate your feedback that each detail has been thought about and will share your comments with the team. We very much look forward to welcoming you again. Kind Regards Grange Guest Relations Team
First time leaving a bad review. Will never stay in that hotel again. "Superior Double Room" was in the basement facing a boiler with no air. When I complained, they offered another one which was on the 3rd floor, but the first impression was very hard to change, and don't think they cared to try.
Dear Guest, Thank you for taking the time to write an online review following your recent stay at the Grange Clarendon Hotel. I regret that your expectations were not entirely satisfied on this occasion. Your comments have been noted and passed to the relevant personnel for internal investigation and monitoring purposes. I apologise for any inconvenience and embarrassment which may have been caused. We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations. Please allow me to reassure you that the hotel will use your comments to improve future services. Kind Regards Grange Guest Relations Team
We had a lovely stay in a clean, friendly, hotel with plenty of amenities. I'd highly recommend the Grange Clarendon to others.
Thank you very much for your feedback. We are well situated and we are very happy that you enjoyed our friendly personable service. We hope to have you back again soon.
The hotel was clean. Rooms were small and as soon as people on the floor above us woke up in the morning and started walking around we could hear creaking that woke us up. When we were moved to a different room, though, the noise level was better.
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.
We had a very good experience overall. The staff was helpful and very accommodating to special needs. The only problem was the ceiling of our basement room started creaking early in the morning when people started moving around in the dining room above us, waking us up early. Walls were also very thin. Rooms are very small but nicely furnished. I would recommend to others. Just request a room not under the dining room and be prepared for a little noise.
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.
Consistently cooperative staff make stays enjoyable. Lots of convenient, nearby restaurants (the hotel's restaurant is not good value for money). The location is ideal for going to the theatre in the West End, and for getting to/from Heathrow by tube.
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.
The hotel was beautiful and clean. The location was also great.
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.
Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back in future.