Grange Clarendon4.0 out of 5.0
Recent guest reviews
Staff were great - very friendly. Location was great - really close to Leicester Square. Breakfast was fine - we had the full English and it was tasty enough but the baked beans were cheap so just tasted like sugar. Room was the let down - The reasons: The TV had a damaged screen so a black line ran down the middle. The bedside light did not work (it wasn't the bulb as we checked that). The bathroom only had two towels for two people which isn't enough when you are two women with long hair. The beds only had quilts (no sheets) and it was fairly hot that night. This meant that you had to be covered and sweat, or uncovered and wake up cold. These may be trivia (and wouldn't ruin my overall stay in London), but that is why I felt the hotel was below average as I claims a 4 star rating.
The staff assisted us in a very difficult situation. We were delivered to this hotel by mistake late at night and the transfer company would not take us to the correct location. They found us transportation to the correct hotel and continued to follow up with the car service until they arrived to pick up our family of 4 with our 5 pieces of luggage. The staff was wonderful! I would recommend this hotel.
Nice small hotel,great location,friendly staff.Breakfast was good.My only gripe is that I was informed when I checked in that I was been upgraded to business class.That sounded good.Unfortunately the room was located in the basement.My window view was a wall.Room was OK As it was a hot day & night couldnt leave the one working window open because of the noisy street. All in all a good base for the West End,also close beside my favourite tourist location the wonderful British Museum.
I stayed at the Grange Clarendon for two nights while attending the TUC LGBT+ conference, at TUC HQ which is only 5-10 minutes walk away. This was during some very hot (35 °C) weather, and I had read the reviews saying there was no aircon due to the hotel being in a listed building - despite which, I was not too uncomfortable. I was on the ground floor in the room to the left of the entrance, but fortunately Bedford Place is one of the quieter streets in central London. The properties on the street are well preserved and maintained and I liked the historical feel of the place. I stayed on a bed and breakfast basis and the breakfasts were very good. The restaurant staff carry notepads with the various components of the English breakfast and they will tick them or cross them out, which is a nice idea. The breakfast itself was well prepared. There were also cereals and fruit available. The hotel also provides a few other things including, free internet with Wifi details printed on the card, and a copy of the Evening Standard delivered to rooms. The hotel was booked on my behalf by my trade union whose own HQ is also only minutes away from the hotel. The union does take into consideration feedback from members and staff but in this case I am more than happy for the union to continue using the hotel. For tourists, the hotel is excellently placed for visiting the British Museum and the theatre district. Soho is only a £6 taxi fare away.
I stayed for one might but I did not check in until 3am. The check in process was fine and I was shown to by room which was in the basement. The bed was comfortable and the room and bathroom spotless. I missed breakfast the next day so cannot comment. Good central location and good value room at £99.
Booked a " Double Superior Room" at £337 for 2 nights . Allocated one on the 3rd floor overlooking the street. The double superior room was very small. In my opinion it was very old fashioned and dated. I found the bed to be uncomfortable and the pillows floppy and of poor quality. There was just about enough space to move past the foot of the bed to get to the bathroom or door. I had to keep the bathroom light on all night so as not to hit and injure myself on the piece of shelf jutting out from above the fireplace which wouldn't be seen in the dark. Overall the room was clean enough but definitely needs a refurbishment and update. The shower and bath was accessible only by stepping over a very high siding. There was no air conditioning and we were absolutely sweltered even with the window wide open all night! There was a table top fan available but even when switched on to capacity it made little difference. I know it was high temperatures outside but there can be no justification for making people suffer these conditions. It felt like it was over 30 degrees. Even our chocolate bar which had been in our suitcase melted completely. To top it all the lift was out of order one of the days. The hotel is in a nice convenient location but not in my opinion, value for money. The continental breakfast was quite basic but the service at breakfast was good. We inadvertently left a charger in the room and contacted the hotel to ascertain if they would return it to us. This is their response "Should you wish for us to send it to you, please fax, or use the secure link below to send us a short description of the lost property items, a full postage address and your full credit card details with a note authorising us to charge your credit card for both postage cost and 20% service charge. If using the link, kindly put Lost Property in the Reference Number section. Please note there is a minimum charge of £5.00 for all credit card transactions". Well .... I think it might be cheaper to buy a new one! I was very disappointed in my overall experience here.
We stayed on a night when it had gotten close to 90 degrees F. in London and it was unbearably hot in our tiny room. The staff was very responsive, helpful and polite and did bring us an extra fan upon request, but without air conditioning, this was probably the most miserable hotel experience I've ever had. The continental breakfast was nice, and if we'd stayed here during normal London weather, it might have been fine -- although the room was very small, pretty much a queen-sized bed and little room to do anything else but sleep.
Stayed in this hotel as was going to Peacock Theatre to see a show. The theatre was a 10 min walk away. Holborn and Russell Square tube stations are 5 min walk away in opposite directions. Covent Garden was a 12 min walk away and the British Museum was round the corner. It also took me about 15 minutes to walk to St Pancras for my journey home. So hotel is ideally located for theatreland. Luckily I stayed in the lower ground floor which was cool in this hot weather. The room was large with 2 large double beds and ensuite. I've stayed in a few places in London and this was good value for money. Staff were friendly. I didn't try any other amenities but the wifi was good.
Please don't waste your money! This place should be shut down and start again! - awarded a free upgrade. I dread to think what a normal room was like! - roasting hot it's ridiculous - run down and out of date - excessive amount of breakfast staff who predictably don't understand english and completely useless. - continental breakfast very limited and stale to which I am reporting to food hygiene agency. As you can tell apart from the location this place is awful!
Stayed here on business last night and was really surprised. I hate that sinking feeling when you are told you are 'lower ground floor' aka basement....but given I had a complimentary upgrade to exec twin my fears went the second I enetered the room. Huge room....seriously large for a London hotel, lots of space, great desk space and seating area and a great bathroom and have to say it was spotlessly clean. Everything in the room worked and the peace and quiet was astonishing...it was as if I were out of the city, really remarkable. A very peaceful location and yet 15 minute walk to soho and next to the British Museum, amazing. I'd stay again.
- Walking distance to Russell Square and The British Museum
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in London City Centre, Grange Clarendon is adjacent to Russell Square and within a 5-minute walk of other popular sights like The British Museum. This 51-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. St George’s, Bloomsbury and University of London are also within a short walk.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning off right with English breakfast served for a fee.
All 51 rooms provide coffee makers, free newspapers, and safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Ironing boards and desks are also standard.
Grange Clarendon features free WiFi in public areas, conference space, and a business center. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 532 reviews