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Ruby Zoe Hotel London by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Ruby Zoe Hotel London by IHG

A bar area with a wooden counter, bar stools, hanging lamps, and shelves with bottles.
Creator video
A multi-story hotel with a modern facade, large windows, and a prominent 'Ruby' sign.
A modern interior with a bar area, seating, and a mural.
A restaurant interior with booths, tables, and chairs, featuring a mix of seating styles and a view through the window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Portobello Road Market
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Room (Rubys Choice)

A hotel room with a large bed, a TV, a desk with a mirror, and a bathroom visible through a glass door.

Room (Rubys Choice)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

A hotel room with a large bed, a view of the city, and a TV on the right.

Room (Wow)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible (Lovely)

A modern bathroom with a shower, a toilet, and a sink. There is a wooden panel wall with a light fixture and a bedside table with a pillow.

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

A neatly made bed with a headboard, two bedside tables with lamps, and a wall with three decorative panels.

Room (Nest)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

A hotel room with a large bed, a view of the city, and a TV on the right.

Room (Rubys Choice Upgraded)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

A modern room with a bed, a desk with a lamp, a wicker chair, and a large window with a view of trees.

Room (Lovely)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

A modern hotel room with a large bed, a glass partition, a bathroom with a bathtub, and a large mirror with lights.

Room (Cosy)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in Notting Hill within a short walk of Kensington Gardens, Ruby Zoe Hotel London by IHG is within a mile (2 km) of other popular sights such as Hyde Park. This 170-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Holland Park - 3 min walk - 0.2 miles
  • Portobello Road Market - 5 min walk - 0.3 miles
  • Kensington Gardens - 10 min walk - 0.6 miles
  • Kensington High Street - 12 min walk - 0.7 miles
  • Kensington Palace - 15 min walk - 0.8 miles

Getting around

  • Notting Hill Gate Underground Station - 6 min walk
  • Shepherd's Bush Station - 18 min walk
  • Heathrow Airport (LHR) - 43 min drive

Restaurants

  • ‪Notting Hill Coffee Project - ‬4 min walk
  • ‪The Prince Albert - ‬3 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Eggbreak - ‬3 min walk
  • ‪The Sun In Splendour - ‬6 min walk

About this property

Ruby Zoe Hotel London by IHG

Ruby Zoe Hotel London by IHG features free WiFi in public areas, coffee in a common area, and express check-in. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include express check-out, a vending machine, and a water dispenser.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes and desks are other standard amenities.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 miles (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 34 per day (0.6 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Frequently asked questions

Is a free cancellation option available at Ruby Zoe Hotel London by IHG?

Ruby Zoe Hotel London by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Zoe Hotel London by IHG?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Ruby Zoe Hotel London by IHG on Oct 26, 2026 start from $233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ruby Zoe Hotel London by IHG?

This hotel is situated in Notting Hill within a short 10-minute walk of Kensington Gardens and also 16 minutes on foot from Kensington High Street. You'll also find Hyde Park and Marble Arch within a short drive.

Does Ruby Zoe Hotel London by IHG have a casino on the premises?

No, Ruby Zoe Hotel London by IHG doesn't have a casino.

Will I find an indoor pool at Ruby Zoe Hotel London by IHG?

No, there is no indoor pool at this hotel.

Does Ruby Zoe Hotel London by IHG feature a restaurant that includes a breakfast menu?

Yes, Ruby Zoe Hotel London by IHG serves buffet breakfast for a surcharge each morning at Ruby Zoe Bar.

Will Ruby Zoe Hotel London by IHG allow pets to stay free of charge?

No, pets aren't allowed at Ruby Zoe Hotel London by IHG.

How close is the airport from Ruby Zoe Hotel London by IHG?

The closest major airport to Ruby Zoe Hotel London by IHG is London City Airport (LCY), which is 13.7 mi away (71 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.5 mi away (43-minute drive).

Ruby Zoe Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 936 out of 1255 reviews
Rating 8 - Good. 227 out of 1255 reviews
Rating 6 - Okay. 59 out of 1255 reviews
Rating 4 - Poor. 20 out of 1255 reviews
Rating 2 - Terrible. 13 out of 1255 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great breakfast.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Ruby Zoe - great value staying in a gorgeous part of London
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and great personalities
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was adorable and in such a great location. Staff was super cool and I’d definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location pleasant staff really nice hotel excellent value
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very kind front desk/bar staff. Great space in lobby for working remotely too! And an excellent happy hour
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the front desk staff especially Carlos was so helpful and shared excellent dining recommendations. I will definitely return !!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean and close to the underground
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the tube station and bus line 5-10 minute walk. The rooms are quiet, and the bed is very comfy.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby area with plenty of character. Great breakfast and simple room where everything worked. Would recommend
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and clean as usual.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, great location. Room was perfect for solo traveler
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Great hotel. Highly recommended.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great place to stay - immaculate- helpful staff - clean comfortable rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. The staff was incredible
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean, great location. The room is set up efficiently I wouldn’t stay there with someone I wasn’t very familiar with.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby Zoe was a great place to stay for my husband and I. We did have to walk or bus to many main attractions, but we found many excellent restaurants and pubs in the area. I would recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ruby Zoe was a wonderful spot for my short stay in London. The staff were extremely helpful and welcoming. The room was clean and very comfortable. The breakfast was amazing - a great start to each day! However, my favourite part was the hotel bar/lounge that is available 24/7. It was a great spot to wind down after my day, with music playing, and light foods and drinks always available! I highly recommend this hotel!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here. Home away from home! The staff is amazing and it’s a dreamy location. I felt so safe, taken care of, and happy!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here dozens of times, on my own, with my child, with my husband, and it's always great. My only wish is that they had mini fridges in the rooms for leftovers!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were exceptional at their jobs. Professional, friendly and even went the extra mile for us. Definitely would stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025