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Ruby Zoe Hotel London by IHG

3.5 star property

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Photo gallery for Ruby Zoe Hotel London by IHG

Bar (on property)
Creator video
Meeting facility
Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Portobello Road Market
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible (Lovely)

Room, Accessible (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Lovely)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

London

Located in Notting Hill within a short walk of Kensington Gardens, Ruby Zoe Hotel London by IHG is within a mile (2 km) of other popular sights such as Kensington High Street. This 170-room, 3.5-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Holland Park - 3 min walk - 0.2 miles
  • Kensington Church Street - 4 min walk - 0.3 miles
  • Portobello Road Market - 5 min walk - 0.3 miles
  • Kensington Gardens - 10 min walk - 0.6 miles
  • Kensington High Street - 12 min walk - 0.7 miles

Getting around

  • Notting Hill Gate Underground Station - 6 min walk
  • Shepherd's Bush Station - 18 min walk
  • Heathrow Airport (LHR) - 43 min drive

Restaurants

  • ‪Eggbreak - ‬3 min walk
  • ‪Notting Hill Coffee Project - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Ole & Steen - ‬3 min walk
  • ‪Beluga Persian Grill - ‬2 min walk

About this property

Ruby Zoe Hotel London by IHG

Ruby Zoe Hotel London by IHG features free WiFi in public areas, coffee in a common area, and express check-in. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include express check-out, a water dispenser, and a vending machine.
Guests can expect free WiFi and flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Laptop-compatible safes and desks are other standard amenities.

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9.2 out of 10, Wonderful, 1,286 reviews
$128 nightly
The price is $154
May 17 - May 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 miles (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 34 per day (0.6 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel

Ruby Zoe Hotel London London

Ruby Zoe Hotel London Hotel London

Frequently asked questions

Is a free cancellation option available at Ruby Zoe Hotel London by IHG?

Ruby Zoe Hotel London by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Zoe Hotel London by IHG?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Ruby Zoe Hotel London by IHG on May 31, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Ruby Zoe Hotel London by IHG?

This hotel is situated in Notting Hill within a short 16-minute walk of Kensington High Street and also 10 minutes on foot from Kensington Gardens. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Ruby Zoe Hotel London by IHG?

No, this hotel doesn't offer parking.

Does Ruby Zoe Hotel London by IHG have a casino on the premises?

No, Ruby Zoe Hotel London by IHG doesn't have a casino.

Will I find an indoor pool at Ruby Zoe Hotel London by IHG?

No, there is no indoor pool at this hotel.

Is Ruby Zoe Hotel London by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar/lounge and a 24-hour front desk.

Are there hot tubs at Ruby Zoe Hotel London by IHG?

No, this hotel doesn't have a spa tub.

Does Ruby Zoe Hotel London by IHG feature a restaurant that includes a breakfast menu?

Yes, Ruby Zoe Hotel London by IHG serves buffet breakfast for a surcharge each morning at Ruby Zoe Bar.

Will Ruby Zoe Hotel London by IHG allow pets to stay free of charge?

No, pets aren't allowed at Ruby Zoe Hotel London by IHG.

Are there connecting rooms at Ruby Zoe Hotel London by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Ruby Zoe Hotel London by IHG?

The closest major airport to Ruby Zoe Hotel London by IHG is London City Airport (LCY), which is 13.7 mi away (71 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.5 mi away (43-minute drive).

Can I book a room with a balcony at Ruby Zoe Hotel London by IHG?

No, you won't find guestrooms with balconies at Ruby Zoe Hotel London by IHG.

Ruby Zoe Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 912 out of 1223 reviews
Rating 8 - Good. 225 out of 1223 reviews
Rating 6 - Okay. 54 out of 1223 reviews
Rating 4 - Poor. 18 out of 1223 reviews
Rating 2 - Terrible. 14 out of 1223 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Pierre-Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, great location. Room was perfect for solo traveler
Stayed 5 nights in Apr 2026

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent staff, super clean and modern rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Stayed 3 nights in Jan 2026

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean rooms, nice space even if it’s very tiny. Good view. Only issue was the first room we stayed in the toilet didn’t flush properly. The second room was great for the toilet. Amazing location!
Stayed 1 night in Jan 2026

8/10 Good

Rob

Stayed 2 nights in Jan 2026

8/10 Good

Zoe

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff were very polite. Most lifts were out of order and the one working lift had a mind of its own! Room was lovely, although the floor and mirror could have been cleaner.
Stayed 1 night in Jan 2026

10/10 Excellent

Olga

Stayed 5 nights in Jan 2026

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Fabulous location, great hotel. Lovely and clean, bedrooms very quiet. Yes no tea/ coffee in rooms but there is a section on each floor to make tea/coffee. Also fab Barista coffee served at breakfast - which was great. Staff all very friendly. Definitely recommend and we will be staying here again and trying a different Ruby hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

zahra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
"Had a great stay at unique Hotel! 😊 The staff were friendly espcially CARLOS, the room was clean and comfy, and the location was perfect for exploring the city. Would definitely recommend! 👍"
Stayed 2 nights in Jan 2026

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, excellent. Beds and atmosphere , will recommend for sure! ♥️
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 4 nights in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Easy check in and check out Loved the common area facilities
Stayed 2 nights in Dec 2025

8/10 Good

Lanah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: A great location in Notting Hill. Quiet so that you can get a good night's sleep. Convenient to get around London as you are within walking distance from the Tube. Additionally, the hotel was near some lovely brunch/food places. Room: I appreciated the room size as we had two suitcases. I also appreciated how comfortable the bed and pillows were. Despite the time difference, I slept very well. The hotel amenities, such as the shampoo, conditioner and body wash, were luxurious. Even better if: The Only thing that would make this hotel/the cosy room even better is a kettle to make tea. I was not able to make a tea while staying in London. A warning for tourists like me: Please be cautious with your personal belongings, as I was pickpocketed whilst exiting the Tube near the hotel. I was carrying my suitcase up the stairs meanwhile someone was stealing my belongings. The hotel itself is safe and quiet, but be cautious and aware when leaving the hotel, and especially when you are near public transport/the Tube. I recommend😊
Stayed 5 nights in Dec 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and everything worked although TV picture was a bit washed out. All channels worked. Great shower with loads of hot water, soap, shampoo and conditioner provided. Excellent breakfast. Bar area around front door very cold though
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 4 nights in Dec 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Zaira

Stayed 1 night in Dec 2025

10/10 Excellent

Gilles

Stayed 5 nights in Dec 2025

10/10 Excellent

AAron

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Oine

Stayed 6 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

philip

Stayed 1 night in Dec 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and breakfasts are 5* Rooms and staff were very good. Carols was particlarly helpful. We'd love to come back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is very stylish, clean and the staff are all very friendly. Would definitely stay again
Stayed 1 night in Dec 2025

10/10 Excellent

J

Stayed 1 night in Dec 2025