Kensington Court Hotel3.0 out of 5.0
Recent guest reviews
My husband and I stayed here for a week, and it wasn't long enough! Lots of reviews say that hotel staff was great, but this staff is beyond what service is about! If you want another level of hotel stay here. Easily walked everywhere, lovely hotel bar, and room service fish and chips...for those nights you want to stay in...was amazing! This is the place dream trips are made of...
It is know the Holiday Inn, Super Breaks please note. So we spent a lot of time looking for the wrong hotel. Restaurant/Breakfast staff are first class (tight ship). Bedroom very small, but made up for by having a bath. Ticked all the boxes for 2 days in London.
Pros- Checks off everything on the “needs” list – clean room, nice newly refurbished bathroom with tub, nice towels, hair dryer, full length mirror, small flat screen TV, personal safe, small refrigerator. Our room had a pleasant street view. Great location, on a quiet side street just a few blocks from Earl Court Station, and near lots of shops and restaurants. Breakfast is included: croissants, cheeses, sausage, eggs, fresh fruit salad, cold cereal, yogurt, tea, coffee, juice, etc. -- but otherwise no restaurant or bar on the premises. Had one small elevator/lift to fit one person at a time with luggage. Cons- Room is small Beds had newer mattresses, but not that comfy to me Dated and lack of cohesive décor or style Furniture showing wear No A/C, but a fan is provided Desk staff person was very helpful in getting us transportation to the train station. While there, we had no hot water for morning showers the day after we arrived, and it was a hot day. However, it was repaired by the time we got back that afternoon and we had no other problems on our second day.
We stayed here for my birthday treat weekend. It certainly was a good choice. Central to London, near tube and bus route it was easy to travel in and out of the centre. The room was small but adequate. Very clean. Lovely shower facilities with free shampoos which is much appreciated Comfy bar area to come back for a nightcap afte a busy day. The information desk was helpful regarding tourist attractions. Staff friendly approachable. Will definately stay here again.
Not the best. The stairs go on forever. We had a baby and pram and we got put at very top room. Absolutely boiling in room . Window about to fall off. The building very lopsided the further you get up. Ceilings so low down felt claustrophobic. Bathroom in room had shower. Barely any water come out of shower what did come out was freezing. Hand wash and shower wash had gone of by looks of it it was all separated. Damp all on ceiling too.
fell ill morning of departure had sickness and was in a mess. They stung my wife for £160 for an extra day, total rip off merchants! Looking at the prices they charge for 1 day then being ill an extra day this is pretty poor to say the least ripping off my wife while I'm ill in bed.
This hotel is getting 2 stars simply for the location. It's in a nice spot next to earls court tube station and lots of bars, cafes and nice places to eat. However firstly my room did not have a shower curtain. The hooks were there but no curtain. The bath (which the shower was over) was full of hair. They put a shower curtain up after I complained so when I came back from dinner I turned the shower on....it was cold no hot water came through no matter what I tried.....but it did come hot through the bath taps at this point I noticed the bath was filling up (I had not put the plug in) the drain was blocked. It still had water in when I went to sleep and must have drained slowly during the night. I was freezing cold the first night there were no apparent temperature controls in the room and the radiator was off. It was -3 outside. In the morning I filled in the maintenance form and left the room. It had been "cleaned" when I returned (there was still hair in the bath and the shower and drain were the same) my maintenance note had simply been moved to one side and a new one put in its place. That was room number 20.
Room was pleasantly big to my surprise. Great location.. That's its saving grace. The place looks dated and old. Shower is hard to use and water is not really hot. And it's got the smallest lift I had ever seen!! One thing to note... We left our bags at the Baggage Room.. There's no security when you leave your luggage there , so it's at your risk. Anyone can take the bags or remove it. The front desk don't ask any questions or issue any baggage tag. Anyone can enter the baggage room. We tied up our 2 bags to be on the safe side.
Had two nights at the hotel. The cost was a major factor in booking. Have stayed at expensive hotels in London but wanted to have a break on a budget. Thinking about that, I was pleasantly surprised by the hotel. Location was good for the underground, around a five minute walk. The main street nearby was full of restaurants and pubs so no worry for eating and drinking. On arrival we were warmly greeted and our room was ready for us. I was surprised that the room was quite large for a London hotel. It was clean and comfortable. We were on the third floor at the back of the hotel and was very quiet, no noise from the road only the occasional aircraft. The bathroom was adequate, my only problems were the toilet very close to radiator and the shower not easy to work. Always had hot water. Breakfast was included but quite basic. Don't expect a 'full English' but you can get omelettes. A little tlc with some of the decor is needed but is not a big issue. The hotel worked for us, would use it again.
Arrived at the hotel early evening guy on reception was very friendly and helpful then I arrived at my room comfortable but the cleanliness was not up to standard crumbs on the bedside table and on the desk. The room number 2 is next to the dining room and is very noisy from an early hour so not good for a nice lay in .
Located in London City Centre, Kensington Court Hotel is within a mile (2 km) of popular sights such as Natural History Museum and Kensington Palace. Each of the 35 rooms at this 3-star hotel includes a minibar, a coffee maker, and a TV. Located centrally in London, it's also close to Royal Albert Hall and Buckingham Palace.
Free breakfast is included with your stay.
Kensington Court Hotel's 35 rooms provide minibars, coffee makers, and safes. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.
Kensington Court Hotel features free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for GBP 20.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers and laundry facilities.
Reviews from Trip Advisor
53% of guests recommend this hotelTotal of 398 reviews