Kensington Court Hotel3.0 out of 5.0
Recent guest reviews
This is a truly a 3* hotel. It wasn't glamorous by any means, but was clean, the staff was friendly and it is in a fantastic location. 200 yards from the Underground, down the block from dozens of restaurants and bars and the neighborhood was safe! Earls Court is a great location to be at, with access to Hyde Park, Picadilly, Tower Bridge, everything at your finger tips. The hotel offered breakfast every morning, and it was a typical English breakfast-nothing big but the coffee was hot, and the staff was quite friendly. Our room was always clean, with fresh towels. We never had a complaint. The lift is quite small, but efficient and fast. I believe he was the owner, was very nice when it came to directions, and giving us the info we asked for. We stayed 7 nights, so it was worth the price we paid. If i was to stay in Earls Court again, I would stay at Kensington Court Hotel!
Family of four. Didn’t get hot water before day two, placed in the basement, dirty room and a bathroom door that couldn’t be closed. Staff asked if we were certain we only had two kids, not three... Not coming back.
We have been to this hotel for a holiday A very nice hotel staff very pleasant and helpful ,rooms spacious and clean price very reasonable with an excellent situation . If we would go back to London it will be our choice again
London was busy and I ended up staying further out than expected but I got lucky. My room was large, my bed was large (6') and everything worked. Ok , I've had better bathrooms but I had a lot of space elsewhere......and that's where I spent most of the time. Breakfast was included and much better than many hotels of this kind offer. I'd use it again.
We stayed 4 nights i November, it's an ok place to stay at if you are only sleeping here. Beds are OK, the bathroom was damp, with possible elements of mold damage. Wifi goes up and down. Breakfast was OK, but very loud and noisy room. Location is good, close to Earls Court underground, which serves Piccadilly Line to/from Heathrow airport.
Firstly, the location is excellent, just 5 mins from the metro. A lovely area, all Georgian houses around green squares, with a bustling high street close by, with its shops, cafes and restaurants. 20 mins walk from Olympia exhibition centre. The hotel is basic and functional, the room was large, big double bed and sofa. All very clean. Big fluffy towels in bathroom, good shower and hot water - I had a comfortable, quiet night. The hotel's staff are probably it's main asset, with a lovely lady in the breakfast room, and the gentleman on reception (Sam, I think), just so friendly and helpful. Great little hotel.
The hotel website advertises beautiful, up-to-date rooms with plenty of space in an ideal Earl's Court location, but aside from the location everything about the hotel was falsely advertised. The shabby reception room should have been a dead giveaway of what was to come. We were told by phone that they would provide a "family suite" for 3 adults and a baby, but what we got was a dirty, smelly room in the basement of the hotel with views of the hotel dumpster and parking lot. The room was out-dated, but what was worse was that it was hot, and had a musty smell upon arrival. We opened the windows only to have the smell worse because we were within hand's reach of the hotel's dumpster. Trying to move into another room followed by requesting for a refund was another nightmare altogether. Ironically, the hotel's largest rooms were only in the basement which makes me think - what hotel thinks that a musty basement is child friendly? The hotel manager gave us a run-around of who to speak to about the problem. Several dropped calls and "let me see who we can contact" excuses later, we were exhausted and frustrated. We opted to stay the night so my 1-year could get rest and proceeded to make a booking elsewhere for our remainder stay in London. We then discovered that the sink in the bathroom was broken. Adding to the list of complaints, we had to brush our teeth and wash our faces in the tub. The only positive I can mention in this dumpster-smelling room is the location. It's a block away from Earl's Court with plenty of restaurants, lounges, grocery stores, and the Underground just minutes away. Perhaps because of this, they are able to fill their vacancies and charge the kind of prices per night as they do. Upon checking out the following morning, there was another couple with an infant that was in the same predicament as us. They had been given extra charges and similarly had a terrible experience with the hotel and staff. Seems like this is something the hotel is accustomed to doing. Save yourself the hassle and headache and simply stay elsewhere. It's not worth it.
Paper thin walls Elevator clunking all night long No hot water Blocked bath and vanity sink Safe that auto unlocks after 2 hours Bar fridge with no power. Room temp Shampoo that doesn't froth All doors set to slam AVOID AT ALL COSTS
Arrived to be told that some rooms have been water damaged due to the rain and no rooms available. I don't believe this for a minute as I know some hotels overbook. Why didn't the phone name to advise instead of waiting until I turned up!Sent us to a hotel 5 min walk away and said it was the same standard hotel. It wasn't anywhere near. Room smelt of damp so we refused the hotel and walked back. Asked for a refund and booked a much better and cheaper hotel a mike away. They've lost any future business of mine for sure.
I will start with the positives, brilliant location, easy access to the tube taking you strait into London and the local area had many bars and restaurants to eat at. The room was spacious, comfortable and had 2 fans which were essential in the summer's heat. For a short stay all this was ideal. Now for the negatives. Firstly we chose this hotel as it was one of the few with a car park and as we were driving this was essential, it was more expensive then alot of much nicer hotels I had viewed but as we needed to park it was a compromise we didn't mind. However wheb we arrived the staff were rude and had no record of our booking, it was eventually found after along time waiting following a long drive and following this wait we were informed that the parking was 20 pounds a day! With no indication online this was an additional charge this was a shock as seeing as the hotel was more expensive then many four star hotels we had booked it for the conveninience of parking, so to be informed that we would have to spend an addition 40 pounds in total for the parking by rude staff didn't start our holiday off on the best footing. Location and convenious are positives but if you don't need parking there are many more cheaper hotels of a higher standard.
- Close to Natural History Museum and Kensington Palace
- Free WiFi in rooms and public areas
- Concierge services
- Laundry facilities
Located in Earl's Court, Kensington Court Hotel is within a mile (2 km) of popular sights such as Natural History Museum and Kensington Palace. Each of the 35 rooms at this 3-star hotel includes a minibar, a coffee maker, and a TV. Located centrally in London, it's also close to Royal Albert Hall and Buckingham Palace.
For your convenience, breakfast is available for a fee.
Kensington Court Hotel's 35 rooms provide minibars, coffee makers, and safes. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.
Kensington Court Hotel features free WiFi in public areas, coffee in a common area, and a computer station. Self parking is available for GBP 20.00 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers and laundry facilities.
Reviews from Trip Advisor
53% of guests recommend this hotelTotal of 426 reviews