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Holiday Inn London - Kensington High St. by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Bar (on property)
Couples treatment rooms, sauna, body treatments, aromatherapy
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.6 out of 10
Good
(14 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.8 out of 10
Good
(51 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(23 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(287 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(35 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Twin Beds

7.8 out of 10
Good
(22 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(84 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

London

Located in London City Centre within a short walk of Kensington Palace, Holiday Inn London - Kensington High St. by IHG is within a mile (2 km) of other popular sights such as Royal Albert Hall. This 706-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Kensington High Street - 1 min walk - 0.1 miles
  • Kensington Gardens - 7 min walk - 0.4 miles
  • Cromwell Road - 8 min walk - 0.4 miles
  • Kensington Palace - 10 min walk - 0.6 miles
  • Royal Albert Hall - 16 min walk - 0.9 miles

Getting around

  • High Street Kensington Station - 2 min walk
  • Kensington (Olympia) Underground Station - 20 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Jacuzzi - ‬3 min walk
  • ‪Dishoom Kensington - ‬4 min walk
  • ‪Knoops - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

Guests of Holiday Inn London - Kensington High St. by IHG enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 45 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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7.8 out of 10, Good, 3,697 reviews
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May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

Is free cancellation available at Holiday Inn London - Kensington High St. by IHG?

Holiday Inn London - Kensington High St. by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St. by IHG on May 10, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn London - Kensington High St. by IHG?

This hotel is situated in London City Centre within a 10-minute walk of Kensington High Street and Kensington Gardens. You'll also find Hyde Park and Kensington Palace less than a mile away.

Will I be able to park at Holiday Inn London - Kensington High St. by IHG?

Yes, parking is offered for GBP 45 per day. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Is there a spa available at Holiday Inn London - Kensington High St. by IHG?

There is a full-service spa available for guests to enjoy and services include Swedish massages, prenatal massages, body wraps, and couples treatments.

Does Holiday Inn London - Kensington High St. by IHG feature a casino at the property?

No, Holiday Inn London - Kensington High St. by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Kensington High St. by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn London - Kensington High St. by IHG good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn London - Kensington High St. by IHG?

No, but this hotel does have a sauna.

Does Holiday Inn London - Kensington High St. by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn London - Kensington High St. by IHG serves a full breakfast for a surcharge each morning at Boulevard Restaurant.

Does Holiday Inn London - Kensington High St. by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Kensington High St. by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn London - Kensington High St. by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn London - Kensington High St. by IHG?

The closest major airport to Holiday Inn London - Kensington High St. by IHG is London City Airport (LCY), which is 13.3 mi away (69 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14 mi away (34-minute drive).

Can I book a room with a balcony at Holiday Inn London - Kensington High St. by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn London - Kensington High St. by IHG.

Does Holiday Inn London - Kensington High St. by IHG have a wedding venue?

There are wedding services available at Holiday Inn London - Kensington High St. by IHG if that's in your vacation plans.

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 842 out of 1830 reviews
Rating 8 - Good. 525 out of 1830 reviews
Rating 6 - Okay. 243 out of 1830 reviews
Rating 4 - Poor. 112 out of 1830 reviews
Rating 2 - Terrible. 108 out of 1830 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Staff, excellent Beautiful clean room albeit a bit small but adequate for a one night stay. We would definitely book here again for convenience of visiting London and the hotel was great.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Every member of staff we met were just superb in all areas of the hotel. Every single one including waiters, chefs & management spoke to us Just brilliant
Stayed 2 nights in Jan 2026

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel and staff very good. Room was a bit on the small side but we were only there to sleep, out the rest of the day so not a problem for us.
Stayed 3 nights in Jan 2026

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, lovely atmosphere around the hotel generally. Room a little cold.
Stayed 1 night in Jan 2026

8/10 Good

Abigail

Stayed 3 nights in Jan 2026

8/10 Good

SIMON

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas Geoffrey

Liked: Cleanliness, staff & service, amenities
Excellent amenities but the friendlies of the staff stood out. From the reception staff, concierge right through to the cleaning staff everyone was friendly and approachable. I don't normally complete review requests but it would have been remiss of me not to have responded. I hope this review will be relayed to everyone concerned as I'm sure they have to deal with no end of challenges on a daily basis. My very best wishes to them all and I'll definitely be back. Kind regards, Nicholas Richards
Stayed 2 nights in Jan 2026

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome and easy checkin thanks to yousef on reception Room absolutely spotless bed very comfy. Staff warm and friendly. Location is spot just a very short stroll from kensington high street (2 minutes max)was temted to extend my stay but due to prior commitments i could not. Cant recomend enough and am already planning my next stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tayssa

Stayed 5 nights in Jan 2026

10/10 Excellent

Wayne, Ft. Lauderdale

Stayed 3 nights in Jan 2026

10/10 Excellent

Wayne, Ft. Lauderdale

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff are excellent. The hotel had a gym and a pool whichbis not something many London hotels have. The rooms are small but clean. For a solo business traveler, this hotel is great value for the money. I have stayed at thia hotel before and I would return without hesitating.
Stayed 1 night in Jan 2026

4/10 Poor

Lee

Liked: Staff & service
Disliked: Amenities
The room was the size of a shoebox and provided around 20cm to squeeze between the bed and wardrobe in parts. Not worth the price for that kind of room.
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Extended checkout and early checkin
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Our room was quite small and a bit chilly, there was an electric heater plugged in when we arrived but it was immaculately clean. The staff were extremely courteous, helpful and responded to any requests we had very quickly. Would definitely stay again, the breakfast was delicious and plenty of it. We didn’t use the health club facilities so cannot comment on that.
Stayed 1 night in Jan 2026

10/10 Excellent

J

Stayed 1 night in Jan 2026

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Very comfy bed, fantastic breakfast. Brilliant pool...only reason I can't give this 5/5 was the fact the jacuzzi and steam rooms were out of service.
Stayed 1 night in Jan 2026

8/10 Good

Gabriela

Stayed 1 night in Jan 2026

4/10 Poor

Kay

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

6/10 Okay

Adam

Stayed 4 nights in Jan 2026

10/10 Excellent

Callum

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff were incredibly nice, friendly, and genuinely willing to do whatever was needed to ensure comfort. The location is easily the best thing about this hotel. I was attending a conference at Olympia, which is around a 20-minute walk, but the hotel is right next to Kensington High Street station, giving excellent transport connections across London. There are also plenty of food and drink options nearby, including Whole Foods. I was pleased to see that the sauna in the men’s changing room has been replaced, as the old one was quite dated. The only downside was how busy the sauna was, likely because the steam room and hot tub were temporarily out of action due to refurbishment. While the hotel could benefit from some modernisation, this isn’t essential — and realistically, once that happens, prices will likely rise significantly. There really isn’t another hotel in the area that offers this level of value for money. I’ve now stayed here five times over six years, and for what I need, it’s perfect. Some complaints you see in other reviews feel unrealistic given the location. London is one of the most expensive cities in Europe, if not the world. If you want luxury at a higher standard, you should expect to pay considerably more. If you want excellent value in one of London’s most desirable neighbourhoods, this hotel is a fantastic choice.
Stayed 4 nights in Jan 2026

10/10 Excellent

sonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. I didn’t see any pets.
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities
clean room, great pool and sauna, good restaurant
Stayed 1 night in Jan 2026

6/10 Okay

Simon

Liked: Cleanliness, amenities
Staff were great, having the pool was a plus, the room was small bathroom even smaller. I am 5’11” and had to duck to get under the shower. The room was clean but need some work, carpet was stained furniture thread bare and the closet felt like it was going to fall apart. The mattress was two pushed together so not really a king. The rooms were not sound proof so could hear the other rooms TV, and their conversation. They also had work being done in the hallway most mornings
Stayed 3 nights in Jan 2026

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