Holiday Inn London - Kensington High St. by IHG

4.0 star property
Hotel with a full-service spa, near Kensington Palace

Choose dates to view prices

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Bar (on property)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
Wrights Lane, Kensington, London, England, W8 5SP
  • Kensington Palace
    ‪12 min walk‬
  • Royal Albert Hall
    ‪15 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

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Room options

Suite, 1 King Bed

7.2 out of 10
Good
(14 reviews)
  • 257 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

7.6 out of 10
Good
(17 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

7.6 out of 10
Good
(45 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room

7.6 out of 10
Good
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(199 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(70 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds

7.6 out of 10
Good
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre within a short walk of Kensington Palace, Holiday Inn London - Kensington High St. by IHG is within a mile (2 km) of other popular sights such as Olympia Conference and Exhibition Centre. This 706-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Kensington High Street - 3 min walk - 0.2 miles
  • Kensington Palace - 12 min walk - 0.7 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Olympia Conference and Exhibition Centre - 18 min walk - 1.0 mile
  • Buckingham Palace - 7 min drive - 2.2 miles

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Underground Station - 19 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Jacuzzi - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dishoom Kensington - ‬5 min walk
  • ‪Japan House - ‬5 min walk
  • ‪The Ivy Kensington Brasserie - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

Hotel with a full-service spa, near Kensington Palace
Guests of Holiday Inn London - Kensington High St. by IHG enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 45 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

Is free cancellation available at Holiday Inn London - Kensington High St. by IHG?

Holiday Inn London - Kensington High St. by IHG offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St. by IHG on Jul 20, 2025 start from $147.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn London - Kensington High St. by IHG?

This hotel is situated in London City Centre within a 10-minute walk of Kensington High Street and Kensington Gardens. You'll also find Kensington Palace and Royal Albert Hall less than a mile away.

Is parking available on site at Holiday Inn London - Kensington High St. by IHG?

Yes, parking is offered for GBP 45 per day. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa available at Holiday Inn London - Kensington High St. by IHG?

Imagine is the hotel's spa and services include Swedish massages, hot stone massages, aromatherapy, and body wraps.

Does Holiday Inn London - Kensington High St. by IHG feature a casino at the property?

No, Holiday Inn London - Kensington High St. by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn London - Kensington High St. by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn London - Kensington High St. by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn London - Kensington High St. by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn London - Kensington High St. by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn London - Kensington High St. by IHG serves a full breakfast for a surcharge each morning at Boulevard Restaurant.

Does Holiday Inn London - Kensington High St. by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Kensington High St. by IHG though service animals are welcome.

Does Holiday Inn London - Kensington High St. by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn London - Kensington High St. by IHG?

The closest major airport to Holiday Inn London - Kensington High St. by IHG is London City Airport (LCY), which is 13.3 mi away (67 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14 mi away (33-minute drive).

Can I book a room with a balcony at Holiday Inn London - Kensington High St. by IHG?

No, you won't find guestrooms with balconies at Holiday Inn London - Kensington High St. by IHG.

Does Holiday Inn London - Kensington High St. by IHG have a wedding venue?

There are wedding services available at Holiday Inn London - Kensington High St. by IHG if that's in your vacation plans.

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 703 out of 1626 reviews
Rating 8 - Good. 464 out of 1626 reviews
Rating 6 - Okay. 231 out of 1626 reviews
Rating 4 - Poor. 119 out of 1626 reviews
Rating 2 - Terrible. 109 out of 1626 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daine L, ALBUQUERQUE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doorman was very attentive and was the first and last person we saw on our stay. Concierge was okay & desk people were okay but doormans service stood out. Hot tub didn’t work for first 3 nights then on our 4th and last night it was too busy to get in but… the saunas are amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Tube and shopping/restaurants
Stayed 6 nights in Mar 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 7 nights in Mar 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service
The rooms are very tiny a king bed is a queen and not much room to move around
Stayed 4 nights in Mar 2025

10/10 Excellent

Adrian

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, very nice peaceful, convenient location 🙂
Stayed 3 nights in Mar 2025

2/10 Terrible

hamid

I don’t recommend this hotel to anyone room is very small and I reserve for king bed but they give me small queen and after I complain they said queen is ther king bed anyway don’t go to this hotel
Stayed 3 nights in Mar 2025

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dr. Priya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

S

Liked: Staff & service, property conditions & facilities, room comfort

Friendly and helpful staff!

Lovely staff and a special mention to the wonderful omelette chef, who shows off his art each morning with a smile!
Stayed 3 nights in Mar 2025

10/10 Excellent

Katey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mr Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jireh

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We originally booked a king-size room but were given one on the second floor near the elevator, where the noise was constant. After requesting a change, we were moved to a top-floor room, which was a significant improvement. However, the rooms are the smallest we’ve ever stayed in, and the AC barely felt like it was working. On the bright side, the staff was incredibly pleasant and accommodating, which made our stay more enjoyable.
Stayed 3 nights in Mar 2025

8/10 Good

Ian

Stayed 1 night in Mar 2025

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for where we going. Facilities very comfortable and breakfast was delicious. However, we did not have any complimentary bottles of water or snacks in our room. Our friends did have these in their room so was a bit surprised.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent visit

Perfect location Friendly reception
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, quality rooms and superbly situated for all London attractions. 2 minutes walk to shops, restaurants and tube station
Stayed 2 nights in Mar 2025

10/10 Excellent

Sultana

Stayed 2 nights in Dec 2024

10/10 Excellent

Kazi

Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel from the beginning! The staff was so helpful and kind throughout my stay and despite the room being small, it was really nice and clean. The onsite Starbucks, breakfast buffet and restaurant were great also. It was also a short walk to loads of shopping, restaurants and the High Street Kensington train station. Ubers were also easy to get from there as well if needed. I’d definitely recommend this hotel to anyone visiting London!
Stayed 3 nights in Mar 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Stayed 1 night in Mar 2025