Haymarket Hotel, Firmdale Hotels

Property class: 5 and above

Choose dates to view prices

Photo gallery for Haymarket Hotel, Firmdale Hotels

An outdoor seating area with wicker furniture, a coffee table, and a potted plant.
Property entrance
A building with a row of columns, a balcony with ornate black metal railings, and potted plants along the sidewalk.
A spacious indoor swimming pool with a modern design, featuring a bar area on one side and seating arrangements on the other.
Elevator

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Suffolk Place, London, England, SW1Y 4HX
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Theatre Royal Haymarket
    ‪1 min walk‬
  • Place, Leicester Square
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪79 min drive‬

Room options

Luxury Room

10.0 out of 10
Exceptional
(17 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Deluxe Room

9.8 out of 10
Exceptional
(20 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Luxury Junior Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

One Bedroom Suffolk Suite

  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Junior Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Junior Suite, Accessible (Luxury)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

London

Located in London City Centre, Haymarket Hotel, Firmdale Hotels is within a 5-minute walk of popular attractions such as Trafalgar Square and Piccadilly Circus. This 5-star hotel has 53 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Theatreland - 1 min walk - 0.0 miles
  • Theatre Royal Haymarket - 1 min walk - 0.0 miles
  • Leicester Square - 1 min walk - 0.1 miles
  • Regent Street - 1 min walk - 0.1 miles
  • Trafalgar Square - 2 min walk - 0.1 miles

Getting around

  • Piccadilly Circus Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • Gatwick Airport (LGW) - 94 min drive

Restaurants

  • ‪Fallow - ‬3 min walk
  • ‪The Admiralty - ‬3 min walk
  • ‪Panton Yokocho - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk

About this property

Haymarket Hotel, Firmdale Hotels

Guests staying at Haymarket Hotel, Firmdale Hotels enjoy an indoor pool, a gym, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this luxury hotel include meeting rooms, a library, and free newspapers.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Tempur-Pedic beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, free newspapers, and safes are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages and facials.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 78.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Haymarket Hotel, Firmdale Hotels Hotel
Haymarket Hotel London
Haymarket London
Hotel Haymarket
Haymarket Hotel London, England
Haymarket Hotel, Firmdale Hotels London
Haymarket Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Is a free cancellation option available at Haymarket Hotel, Firmdale Hotels?

Haymarket Hotel, Firmdale Hotels provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Haymarket Hotel, Firmdale Hotels?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Haymarket Hotel, Firmdale Hotels on Nov 15, 2026 start from $761, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Haymarket Hotel, Firmdale Hotels?

This hotel is situated in London City Centre, just steps from Trafalgar Square and Piccadilly Circus, and within a short walk of Leicester Square. You'll also find Big Ben and Oxford Street less than a mile away.

Will I be able to park at Haymarket Hotel, Firmdale Hotels?

No, there isn't parking at this hotel.

Is there a spa available at Haymarket Hotel, Firmdale Hotels?

Spa services at the hotel include massages and facials.

Are there luxury amenities available at Haymarket Hotel, Firmdale Hotels?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and in-room massages at this hotel.

Does Haymarket Hotel, Firmdale Hotels have a casino at the property?

No, Haymarket Hotel, Firmdale Hotels doesn't have a casino.

Is there an indoor pool at Haymarket Hotel, Firmdale Hotels?

Yes, this hotel has an indoor pool.

Is Haymarket Hotel, Firmdale Hotels good for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as a restaurant and an indoor pool.

Does Haymarket Hotel, Firmdale Hotels have a hot tub?

No, this hotel doesn't have a spa tub.

Does Haymarket Hotel, Firmdale Hotels feature a restaurant that includes a breakfast menu?

Yes, Haymarket Hotel, Firmdale Hotels serves a full breakfast for a surcharge on weekday mornings at Brumus Bar and Restaurant.

Does Haymarket Hotel, Firmdale Hotels allow pets to stay for free?

No, pets aren't allowed at Haymarket Hotel, Firmdale Hotels.

Does Haymarket Hotel, Firmdale Hotels have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Haymarket Hotel, Firmdale Hotels?

The closest major airport to Haymarket Hotel, Firmdale Hotels is London City Airport (LCY), which is 8.9 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17 mi away (51-minute drive).

Can I book a room with a balcony at Haymarket Hotel, Firmdale Hotels?

Yes, some guestrooms at Haymarket Hotel, Firmdale Hotels offer a terrace.

Does Haymarket Hotel, Firmdale Hotels have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Haymarket Hotel, Firmdale Hotels.

Haymarket Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 555 out of 604 reviews
Rating 8 - Good. 36 out of 604 reviews
Rating 6 - Okay. 7 out of 604 reviews
Rating 4 - Poor. 4 out of 604 reviews
Rating 2 - Terrible. 2 out of 604 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times and it's always exceptional.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel Great location.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, very comfortable unique bedroom. Large luxurious bathroom. Friendly and helpful staff. Delicious breakfast. Great location for walking around London. Would definitely return here in the future.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is amazing , this is my London hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best - if not the best - hotels we've ever stayed at. It was absolutely flawless on our second visit as well. Two minor remarks: changing towels a little less often would certainly be more environmentally friendly, and the breakfast service could use a little fine-tuning, i.e. waiting times for coffee and tea. The quality of the breakfast, yet, makes up for that. A very unique, high-quality, and thoughtfully designed hotel with outstanding staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brand and hotels are amazing , great staff , amazing experience . Every staff is very satisfying value for money 100% all the time
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. All of the staff was polite and helpfrl
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Superb location. Very helpful and friendly staff. Beautiful rooms and common areas.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Grat experience, would go there anytime again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, serious swimming pool and beautifully decorated room and the public areas with arts.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel in a great location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, full scale swimming pool and beautifully decorated room and the public spaces. I would like to stay on the future London visits.
A lovely room!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Haymarket Hotel was exceptional from start to finish. The hotel staff were very professional and genuinely friendly, always ready to arrange transportation, thoughtful restaurant recommendations, seamless reservations and even simple check‑ins about us that felt sincere. The hotel restaurant had a trendy vibe for happy hours and late-night tea & dessert and a refined dinner side with incredible and very special servers (loved our chats with all of them…especially Alexandra & Victoria). The hotel’s retro‑whimsical design is beautiful throughout, and the pool is truly stunning. Our room was wonderfully appointed, with double‑sided closets and shelving, bathrooms with double sinks and every comfort considered. The location couldn’t be better — steps from theaters, parks, museums, restaurants and so much more. One of the best hotels we’ve ever stayed in and we can’t wait to return. ❤️
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is one of the best hotels in London I look forward to it every stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay!!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great selections from buffet and from menu. We had a craving for a quiche when we arrived and they whipped up a couple of them. They weren’t on the menu, they just are that kind of hotel and staff. Unbelievable!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Well designed facilities, very clean, excellent staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The best of the best in London
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect stay!!
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, superb welcoming staff (thank you Elena - reception team) fantastic location (heart of the theatre district, next to the National Gallery) stunning breakfast - best I ever enjoyed in 25 years of business travel (thank you Janet - restaurant/breakfast team) - 5-star all across!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the pool is amazing!!!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property, excellent service. Great food
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, well designed interiors, good breakfast
Stayed 1 night in Sep 2024