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Recent guest reviews

Located right next to the St Pancras International and King’s Cross Stations, makes this hotel the preferred stay for those traveling across England or abroad.

The hotel was very trendy and in a great location. Rooms were very small and didn’t have garbage cans other than the bathroom. Also air conditioning was very minimal and made for warm sleeping.

Pretty hotel. The beds are very hard, though. The rooms are small, but nice. Wonderful staff.

I have stayed at this hotel many times and generally like it although it is a high price for a small room. The quaint nature of the hotel and it's location has traditionally made it worth it for me. This time however was quite different. I accidentally (my error) booked the wrong two nights (I anticipated losing a night in my flight and in fact did not.) I realized my mistake instantly and as I booked a "non refundable" rate called Orbitz. They were very helpful and contacted the hotel. The hotel asked that someone call back at a time the reservation office was open. Orbitz proactively called the next day and spoke to someone who refused my request to shift my reservation (was not requesting a refund, only that the reservation move one night). I also contacted the hotel and after explaining the situation they expressed some flexibility and then failed to get back to me altogether. I contacted them again and they flatly refused my request with the excuse that it "took me some time to contact them and therefore I should understand." This is bogus for a hotel of this type and expense to be this inflexible. I will not stay there again.

Great location, amazing rooms and perfect service.

Great hotel, modern, clean, and conveniently located by major transport.

VERY comfortable and nice staff with excellent location. But couldn't provide the billing amount, which was strange.

Loved, loved, loved the pantry, with the espresso machines, cakes and candies. Bright and cheerful. Such a comfortable hotel.

King's Cross St Pancras Station London England

Hotel highlights

  • Walking distance to British Library and Russell Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in London City Centre within a 5-minute walk of British Library, Great Northern Hotel, a Tribute Portfolio Hotel, London is within a mile (2 km) of other popular attractions like University of London. This 88-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a continental breakfast is available for a fee.


Rooms

All 88 soundproofed rooms feature espresso makers, free bottled water, and safes. Guests can expect free WiFi and 40-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Rooms also include phones.


Property features

At Great Northern Hotel, a Tribute Portfolio Hotel, London, guests have access to free WiFi in public areas, a business center, and a computer station. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include express check-in, express check-out, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Room, 1 Double Bed, Non Smoking, City View

1 Double Bed | Sleeps 2

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Guest reviews for Great Northern Hotel, a Tribute Portfolio Hotel, London

Everyone (4) Couples (1) Business (1)
5
Business Business

Located right next to the St Pancras International and King’s Cross Stations, makes this hotel the preferred stay for those traveling across England or abroad.

By on Aug 13, 2019

Review comment responded on Aug 14, 2019

Thank you :) We sure are close to the stations... with wonderful quiet rooms to boot :)

4
Business Business

The hotel was very trendy and in a great location. Rooms were very small and didn’t have garbage cans other than the bathroom. Also air conditioning was very minimal and made for warm sleeping.

By on Apr 28, 2019

5
Everyone

Pretty hotel. The beds are very hard, though. The rooms are small, but nice. Wonderful staff.

By on Dec 20, 2018

1

inflexible management with poor response times

Business

I have stayed at this hotel many times and generally like it although it is a high price for a small room. The quaint nature of the hotel and it's location has traditionally made it worth it for me. This time however was quite different. I accidentally (my error) booked the wrong two nights (I anticipated losing a night in my flight and in fact did not.) I realized my mistake instantly and as I booked a "non refundable" rate called Orbitz. They were very helpful and contacted the hotel. The hotel asked that someone call back at a time the reservation office was open. Orbitz proactively called the next day and spoke to someone who refused my request to shift my reservation (was not requesting a refund, only that the reservation move one night). I also contacted the hotel and after explaining the situation they expressed some flexibility and then failed to get back to me altogether. I contacted them again and they flatly refused my request with the excuse that it "took me some time to contact them and therefore I should understand." This is bogus for a hotel of this type and expense to be this inflexible. I will not stay there again.

By , from Hyannis, MA on Mar 16, 2017

Review comment responded on Mar 23, 2017

Thank you very much for you feedback. I am very sorry to hear that you did not enjoy your experience staying at the Great Northern Hotel. When "non-refundable" bookings are made there is a small window in which the booking can be changed. Unfortunately, on this occasion we were not notified soon enough, and therefore were unable to alter the booking. My apologies Benedict Eccles-Williams Director of Rooms

5
Everyone

Great location, amazing rooms and perfect service.

By on Aug 28, 2016

Review comment responded on Aug 30, 2016

Thank you so much for taking the time to review your recent stay. Great to hear you enjoyed our central location and our well appointed rooms. Our staff will be thrilled to hear how you felt so looked after by them. We hope to see you back with us soon. With best wishes, Anthony Lee, CEO

5
Everyone

Great hotel, modern, clean, and conveniently located by major transport.

By on Jul 15, 2016

Review comment responded on Jul 18, 2016

Thank you so much for your review. We are delighted that you enjoyed your stay so much including our unique location and design. We hope you stay with us again soon. With best wishes, Anthony Lee, CEO Great Northern Hotel

5

very comfortable hotel but couldn't provide a bill

Everyone

VERY comfortable and nice staff with excellent location. But couldn't provide the billing amount, which was strange.

By , from washington state, USA on Jul 6, 2016

Review comment responded on Jul 12, 2016

Thank you so much for your review of your recent stay. I am delighted that you were made to feel so comfortable and enjoyed your time with us so much. However, I am concerned over your billing comments and will be investigating this fully. Thanks again for your comments. Best wishes, Anthony Lee, CEO, Great Northern Hotel

5

wonderful hotel

Couples

Loved, loved, loved the pantry, with the espresso machines, cakes and candies. Bright and cheerful. Such a comfortable hotel.

By on May 9, 2015

Great Northern Hotel, a Tribute Portfolio Hotel, London

King's Cross St Pancras Station, London, England N1C 4TB
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