The open balcony is a treat for photographer like me!
The hotel was lovely and comfortable. Our room had a river view which was wonderful, focusing on Parliament building. Staff were very nice and helpful. There is a restaurant directly opposite with mostly outdoor seating that gets quite loud on the weekends late at night. The only real issue we had was the lack of nearby restaurants. One person in our party has limited mobility to we didn't want to walk far for food every morning and evening, so this wasn't optimal. I'd book a room closer to a variety of food establishments on next visit. That being said there was a grocery right next door we used for breakfast and a nice breakfast cafe down the street open during the week only.
The staff was amazing and the room was beyond perfect. It made our trip to London absolutely delightful!
Very happy with this hotel. All staff super friendly and helpful! .
I didn’t have a good check out time, as I was asked to pay for my stay while checking out, when deductions had already been made on my card a day before arrival and the actual day of arrival. Later my card declined because I didn’t put so much on my card while traveling. So had to show the deductions that were made on my card before I was allowed to go. That was quite embarrassing. Plus the room rates kept rising… I didn’t make sense to me. Other than that, general service was amazing
Great location... amenities surpassed our expectations!
Beautiful view of London and the Thames. Small hotel within walking distance of many London attractions
Great, friendly staff. Heated toilet seats. Balcony river view rooms. Good breakfast.
The immediate attentiveness to who came through the entrance along with the helfulness.
Like this property and location is just great .....
Nice hotel in good location. Helpful friendly staff and nice clean room.
Located in London City Centre, Hyatt Regency London Albert Embankment is a leisurely stroll from popular sights such as Lambeth Palace and The Oval. This 142-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a rooftop terrace.
Enjoy dining at one of 2 onsite restaurants including Potus Bar & Restaurant, which specializes in British cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are also standard.
Built in 2018, the brand new Hyatt Regency London Albert Embankment features a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, express check-in, and free newspapers.
The open balcony is a treat for photographer like me!
Dear Deborah AnneMany thanks for taking the time to post such a great review. We really appreciate it!
The hotel was lovely and comfortable. Our room had a river view which was wonderful, focusing on Parliament building. Staff were very nice and helpful. There is a restaurant directly opposite with mostly outdoor seating that gets quite loud on the weekends late at night. The only real issue we had was the lack of nearby restaurants. One person in our party has limited mobility to we didn't want to walk far for food every morning and evening, so this wasn't optimal. I'd book a room closer to a variety of food establishments on next visit. That being said there was a grocery right next door we used for breakfast and a nice breakfast cafe down the street open during the week only.
Dear Dawn, Thank you very much for sharing your feedback from your stay at the Crowne Plaza London - Albert Embankment. We are delighted to read that you enjoyed your stay with us and we hope to welcome you back when you visit London next. Have a lovely evening. Best regards,
The staff was amazing and the room was beyond perfect. It made our trip to London absolutely delightful!
Dear Kerri What a wonderful review! Thanks so much for taking the time to post this. We are so pleased you enjoyed your time in London and would love to welcome you back some day.
Very happy with this hotel. All staff super friendly and helpful! .
Dear Kathryn Thanks so much for posting this fabulous review! We appreciate it very much and hope to welcome you back sometime soon.
I didn’t have a good check out time, as I was asked to pay for my stay while checking out, when deductions had already been made on my card a day before arrival and the actual day of arrival. Later my card declined because I didn’t put so much on my card while traveling. So had to show the deductions that were made on my card before I was allowed to go. That was quite embarrassing. Plus the room rates kept rising… I didn’t make sense to me. Other than that, general service was amazing
Dear Ms. Dzifa, Thank you very much for sharing your feedback with regards to your stay at the Crowne Plaza London Albert Embankment. We apologise for the payment issue that arose at the time of check-out. We are happy to read that you found our general service to your standard. We hope to welcome you back soon. Best regards
Great location... amenities surpassed our expectations!
Good Afternoon, Thank you very much for your feedback! We are glad to read that you liked your room and our facilities as well as our staff. We all look forward to welcoming you back soon at Crowne Plaza London – Albert Embankment. Warmest Regards, Tiago Gradiz Duty Manager
Beautiful view of London and the Thames. Small hotel within walking distance of many London attractions
Thank you so much for your feedback! We are thrilled that we impressed you. Our team have a passion to deliver excellent service and to ensure that our guests feel at home, so I am very happy to hear we are doing a very good job! As you noted, our location and the views overlooking the Thames are a highlight for many of our guests and we are really happy that it was convenient for your stay. We look forward to welcoming you back soon! Warm regards, Sofia Ponte Duty Manager
Great, friendly staff. Heated toilet seats. Balcony river view rooms. Good breakfast.
Good Morning, Thank you very much for your feedback! We are glad to read that you liked your room and our facilities as well as our staff. We all look forward to welcoming you back soon at Crowne Plaza London – Albert Embankment. Warmest Regards, Tiago Gradiz Duty Manager
Thank you so much for your rating! We are thrilled that we impressed you. We strive to deliver excellent customer service and to ensure that our guests feel at home, so I am very happy to hear we are doing a very good job! We hope we will have the honour to have your visit back soon. Warmest regards, Sofia Ponte Duty Manager
Dear Eric,Thank you for rating us with 5 stars!We are glad to see that you enjoyed your opening balcony doors and we do hope to see you back again soon!Sincerely,