I had to cancel because there wasn’t any parking available. The hotel has just paved half of their parking lot and there wasn’t any where to park. I will be calling Orbitz for a refund
Staff was great. The cleanes could be a little better. I was giving a room with a sharing door and I could hear everything on the other side. I dealt with it by having the ac on to block them out.
Property is in very poor condition. No coffee or breakfast available. Best Western has lost my travel business.
Our stay here was fine. We only stayed one night when passing thru. Little Rock is usually our stopping point when traveling from KY to TX. Room was clean and a/c kept the room cold.
Clean and very good at keeping safe as possible from virus Masks worn by all no food or coffee in lobby that could spread the virus
The property was very spacious and exceptionally clean
great property and would definitely stay there again!
I have stayed at this location 4 to 6 times per year and up to 10 to 20 times at Best Western Plus locations, but no more. Hotel bed was horrible and room upgrades were not appealing. Rooms looked empty and seating was terrible.
While it was clean and the staff was very friendly, I smelled a gas leak in the laundry room. When I brought it to the staff's attention, they checked it out and said they would call someone immediately. Then there was some guy wandering around the parking lot in his leopard briefs and a t-shirt, no shoes, and asking people for cigarettes...So I checked out of the hotel and stayed down the street. But, all in all if there hadn't been a gas leak, I probably would have stayed. Just an uncomfortable set of circumstances...
The inside store was nice. The room was spacious. The hot tub was marvelous. The front desk clerk was very helpful and friendly.
NOT A FRIENDLY PLACE! The hotel manager was working the front desk. He ask for my name and i gave it to him and told him we had a reservation for 6. He said that would be an extra 10 dollars & I told him no I had already paid for the room. He argued that I didnt & that Orbitz did not send the funds over to them even after showing him the receipt. So had to call Orbitz and wait for them to call the hotel. While on hold with Orbitz the manager figured out he was looking at the wrong reservation. I was treated like I was a nuisance. Our room was 2 queen beds and a queen pull out sofa sleeper. The carpet was dirty but the beds were clean. I pulled out the sleeper for the kids and the springs were gone on the sleeper that holds the mat to the frame and the kids would have fell through the frame and to top it off there were no sheets or blankets in the room for the bed. Also the springs were showing though the mattress. So I called back down to the front desk to inform the manager and he was very rude. If you pay for a room and that room is not suitable, the hotel should offer to move you and not expect you to just deal with it! He made it seem like a hassle because he didnt have any maintenance or housekeeping there. He finally had me check the room next door to see if the sleeper was better and at least it had the springs attached, still no sheets or blankets. So moved next door. Next morning the breakfast staff were just as rude. I will not stay there ever again!
The slow elevator too long of a wait for it to come n they need more than just one.
Looks clean overall. But found an empty bottle in the trash can. The curtains can't close properly.(there is a gap that curtains can't close) Finally one side of the mirror light isn't working.
I liked everything. Nice clean rooms. No issues checking in or out. Good breakfast to top it all off.
Nice hotel, noisy guests next door there where a few parties going on at the time
Great location between I 40 &I 30 near great restaurant Capeo.
Rooms are comfortable and even though it's right off the highway I can't hear the traffic. I enjoyed the stay.
Good experience, staff was nice, food was good, now has direct tv so more channels to watch
Best Western Plus JFK Inn & Suites places you within 3 miles (5 km) of popular attractions like Simmons Bank Arena and Statehouse Convention Center. This 65-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 65 air-conditioned accommodations feature sitting areas. Guests can expect 37-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.
At Best Western Plus JFK Inn & Suites, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
I had to cancel because there wasn’t any parking available. The hotel has just paved half of their parking lot and there wasn’t any where to park. I will be calling Orbitz for a refund
Staff was great. The cleanes could be a little better. I was giving a room with a sharing door and I could hear everything on the other side. I dealt with it by having the ac on to block them out.
Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.
Thank you so much for the incredible rating. We look forward to your next visit!
Property is in very poor condition. No coffee or breakfast available. Best Western has lost my travel business.
I apologize for your poor experience at our hotel. We have just gone through a renovation last year. Also, we offer grab and go breakfast bags at the front desk and coffee as well. I do apologize if you did not see that these were available to you as a guest in our hotel. We will do better in the future to make it known to you that these are available.
Our stay here was fine. We only stayed one night when passing thru. Little Rock is usually our stopping point when traveling from KY to TX. Room was clean and a/c kept the room cold.
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
Clean and very good at keeping safe as possible from virus Masks worn by all no food or coffee in lobby that could spread the virus
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
The property was very spacious and exceptionally clean
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
great property and would definitely stay there again!
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
I have stayed at this location 4 to 6 times per year and up to 10 to 20 times at Best Western Plus locations, but no more. Hotel bed was horrible and room upgrades were not appealing. Rooms looked empty and seating was terrible.
We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
If you cancelled you shouldn't have left a review. I will be calling to get this taken down. Thank you