Lied about there not being a bathroom in lobby. Microwave was not working and was told it would be swapped out in the morning but no one went to look at it. Breakfast was limited to coffee and waffle only no fruits, bread/pastries or yogurt. I will not stay here again.
Rates
Walked in room and seemed fine but room had no fire alarm, the bathroom was a terrible accident to happen. Tub was very high, no handles to hold on to get into tub, tub felt unstable, ceiling was peeling from humidity and tiles missing.
Conveniently located off the highway. Room was spacious and clean.
It was a hood stay Thank you
Room wasn’t up to my expectations needs improvement parking was a mess car were double parking in the lanes
Swimming pool, free breakfast and extra beds.
Room smelled horrible even though it appeared clean
Bed sheets whit holes ( cigar) ,bad tub in bad condition, sink with stains ,
Poor condition everywhere rooms, lobby ECT...
Located in Western Division within a mile (2 km) of Rio Grande, La Quinta Inn by Wyndham Laredo I-35 is within 2 miles (3 km) of Imaginarium of South Texas. This 153-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast.
Flat-screen TVs come with satellite channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Guests of La Quinta Inn by Wyndham Laredo I-35 enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Lied about there not being a bathroom in lobby. Microwave was not working and was told it would be swapped out in the morning but no one went to look at it. Breakfast was limited to coffee and waffle only no fruits, bread/pastries or yogurt. I will not stay here again.
Hello Veronica, We apologize for any inconvenience caused during your stay. Please feel free to reach out to our management team for further assistance regarding your experience. Your feedback is valuable to us as we strive to improve our services for all guests.
Rates
Hello Elias,Thank you for sharing your feedback on the rates. We appreciate your input and will forward your comments to the management team for their consideration regarding future pricing adjustments.
Walked in room and seemed fine but room had no fire alarm, the bathroom was a terrible accident to happen. Tub was very high, no handles to hold on to get into tub, tub felt unstable, ceiling was peeling from humidity and tiles missing.
Hello Magdalena,Thank you for sharing your feedback with us. We appreciate your concerns regarding the fire alarm and the condition of the bathroom. Our team will investigate this matter to ensure all necessary safety features are in place. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and will pass it along to our management team.
Conveniently located off the highway. Room was spacious and clean.
Hello Angelica,Thank you for taking the time to leave your feedback. We're glad to hear that you found our hotel conveniently located and your room spacious and clean. We strive to provide a comfortable stay for all our guests and it's great to know we met your expectations. We look forward to welcoming you back in the future.
Hello RAUL, We're sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide excellent service and would appreciate it if you could reach out to us with any specific feedback so that we can address the issues. We value your input and hope to have the opportunity to improve your stay in the future.
Hello JESUS,We're sorry to hear that you did not have a satisfactory stay with us. We encourage you to reach out to our hotel directly to discuss your experience further as we value your feedback and would like to address any issues you may have encountered. We hope to have the opportunity to welcome you back in the future.
Thank you and come and visit us soon.
Hello Iryna,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
It was a hood stay Thank you
Hello Beatriz, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hello Ruslan, We appreciate you choosing our hotel for your stay and hope you had a pleasant experience overall. Your feedback is important to us, so please feel free to reach out with any comments or concerns you may have had during your visit. We look forward to welcoming you back soon for an improved stay.