The facility was clean which I liked. No Hot water, had to shower with cold freezing water.
I've been staying here for over 10 years and it has been going down hill for awhile. The rooms need renovation. The daily cleaning was horrible. My floor was sticky when I came back and it wasn't in the morning! What did they do??? Stains on the bathroom floor showing it hasn't been mopped recently. Hair in the shower and bathroom floor. Food quality has also gotten much worse. I won't stay here again.
TOdo estuvo muy bien limpio cómodo buena ubicación
hotel was nice and clean. hotel staff was friendly. easy check in and safe location.
friendly front desk, easy checking in. Location is good.
I work nights when I visit. I would like someone that could restock and clean the room while I'm gone, from 7pm to 7am. Instead i have to vacate the room when i should be sleeping OR go without any refreshing.
Great experience!! Place was really nice, clean and comfortable. Breakfast was really good too. Would stay here again soon.
Very please . Only down fall was my room was not clean. Other then that nice staff .
Rooms are big and clean. Very good service. Location is excellent with shops and restaurants short distance.
Great experience. Clean and super friendly staff. Hot breakfast and hot dinner were a big plus. Convenient location. We will definitely return to Homewood Suites!
nice, clean hotel. Only stayed there one night, but would have liked to have stayed longer.
The hotel is centrally located and within a 15 minute drive from the airport. The rooms were clean and amenities equally impressive. I would definitely stay there again.
The room was great and spacious. Super clean. Great weekend getaway!
close to the Mall for shopping
Great stay. Everything was super.
The hotel was fine, but some how someone got my credit card number off your web page and started spending like crazy. The first and last time I use my credit card online.
Ubicación excelente la atención del personal increíble
Es un hotel bien ubicado y agradable, pero es imposible conectarse a internet y los colchones y almohadas no son cómodas.
Mall Del Norte is a short stroll from Homewood Suites by Hilton Laredo at Mall del Norte, and other popular attractions like Imaginarium of South Texas are within a mile (2 km). This 3-star hotel has 105 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and refrigerators are also standard.
At Homewood Suites by Hilton Laredo at Mall del Norte, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, an outdoor tennis court, and conference space.
The facility was clean which I liked. No Hot water, had to shower with cold freezing water.
I've been staying here for over 10 years and it has been going down hill for awhile. The rooms need renovation. The daily cleaning was horrible. My floor was sticky when I came back and it wasn't in the morning! What did they do??? Stains on the bathroom floor showing it hasn't been mopped recently. Hair in the shower and bathroom floor. Food quality has also gotten much worse. I won't stay here again.
TOdo estuvo muy bien limpio cómodo buena ubicación
hotel was nice and clean. hotel staff was friendly. easy check in and safe location.
We appreciate your feedback. Thank you
friendly front desk, easy checking in. Location is good.
Thank you for your glorious comments regarding your visit to Homewood Suites by Hilton Laredo at Mall del Norte. We are glad to read you had a pleasant experience at the front desk and that our terrific location made your stay more memorable. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Gino Perez, General Manager
I work nights when I visit. I would like someone that could restock and clean the room while I'm gone, from 7pm to 7am. Instead i have to vacate the room when i should be sleeping OR go without any refreshing.
Cynthia, thank you for taking the time to share details of your stay at the Homewood Suites by Hilton Laredo at Mall del Norte. We are glad to know you liked all that we offer, but we are sorry if any inconvenience was caused to you due to our housekeeping service. We hope you will give us a chance to show you the hospitality for which we are known the next time you visit Laredo. Sincerely, Gino Perez, General Manager
Great experience!! Place was really nice, clean and comfortable. Breakfast was really good too. Would stay here again soon.
Dear Patricia, Thank You so much for helping us spread the word about our services and amenities. We’re also glad that you noticed the efforts of our Food & Beverage team they have been working so hard to make sure each guest has a wonderful experience during breakfast and evening social . We’re so glad you noticed!
Very please . Only down fall was my room was not clean. Other then that nice staff .
Rooms are big and clean. Very good service. Location is excellent with shops and restaurants short distance.
Thank you for your feedback. We are very sorry to hear that you had a unpleasant stay. We try our best to make every guest feel appropriated. We are undergoing renovations soon and we our making changes to ensure that or guest have a pleasant stay with us. I hope you give us another chance on your next visit to Laredo.