Room was as clean as it should of been. Shower needed to be cleaned. Ended up cleaning it myself.
It seemed like there was recent flooding, the carpeting in the hallways were loose and they smelled terrible. There is no complimentary breakfast as they advertised, you have to pay. The front desk never answered the phone which made scheduling housekeeping hard. The only reason I would stay here again is because it is close to my family’s home, and it’s in a good location. Not worth the money you pay for it.
Overall the property was great. Except that the whole evening there was a large group of people in the lobby drinking without any masks or social distancing. That made it very uncomfortable when we tried to relax in the lobby for a bit.
The hotel is near by a mall and restaurants which is great but the rooms bathtub was chipped from inside, the carpet looks a bit old, its cold cold air was coming out, couldn't get it fix at night. No complimentary water bottles.
Very nice staff, extremely easy to add a few extra days… They were very accommodating. The only issue we have is the room key kept deactivating… Other than that it was a wonderful stay thank you for everything
The AC unit was making a horrible sound every time It came on to cool the room that it was hard to sleep. For what i paid I just expected a little more.
Though the late night staff who checked me in was not warm or friendly (1:30am), the rest of the staff were delightful and engaging. The first room I was in had ants. They moved me to another room that also had ants. Maintenance came and sprayed and I did not see any more ants.
Free breakfast, clean, coffee, water, bell assistance
Clean,close to shopping and Restaurants quiet great place for a get away
Very nice hotel close to the stores, grocery stores, to the family and many, many more.
Great place, i will definitely stay here again. It’s also really close to restaurants.
nice and comfy Will stay again love that it has a bar area
There are many hotels to choose from in the Palmdale area, but this one had received many positive reviews from guests so I decided to give it a try for two nights during a business and personal visit to the area. Right away, I could see and feel that it was well cared for. Very clean and pretty. The staff was extremely professional. We also used room service, and that was excellent, as well. The price for our stay was fair and the option for full breakfast for only $12 was a treat. The room was large enough and the mattress comfortable, the internet worked well as did the TV and other comforts. The only reason I could not give the hotel a "5" was that we had a king sized bed but the top sheet was too small and would not tuck in at the sides so it was shifting and twisting all over us as we turned during the night. I eventually just had to yank the thing off of us in order to sleep. When we spoke with housekeeping about it and asked for a sheet that fit, they were confused and tried to help but said that's all they had, so the second night, we suffered the same plight. I've never had this problem in the hotels I stay in when I travel (which is quite often) so this was just odd and made the stay less comfortable than it could have been.
The most significant deficiency of this vanilla Hilton is the noise level of the room air conditioning system. Both of us needed ear plugs in order to get a reasonable night sleep. Otherwise this location had no notable issues. It is close to the interstate and accessibility is good.
We were passing through town- front desk was courteous and efficient
Would definetly stay again. Rooms are nice and the very well equiped
I couldn't ask for more, great staff, great location, comfortable room.
The staff at the hotel was very friendly and very helpful. The lobby area was nicely decorated and comfortable. The pool area was nice and larger than most hotels in this category. The pool temperature and quantity of chlorine was good. The beds in our room the sleep number feature did not work, and air conditioner was noisy. Overall we enjoyed our stay.
Hilton Garden Inn Palmdale places you within 2 miles (3 km) of popular sights like Antelope Valley Mall and Palmdale Regional Medical Center. This 3-star hotel has 107 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
All of Hilton Garden Inn Palmdale's 107 heated rooms provide microwaves, refrigerators, and free local calls. Guests can expect 34-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and wardrobes or closets are also standard.
At Hilton Garden Inn Palmdale, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 10.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Room was as clean as it should of been. Shower needed to be cleaned. Ended up cleaning it myself.
It seemed like there was recent flooding, the carpeting in the hallways were loose and they smelled terrible. There is no complimentary breakfast as they advertised, you have to pay. The front desk never answered the phone which made scheduling housekeeping hard. The only reason I would stay here again is because it is close to my family’s home, and it’s in a good location. Not worth the money you pay for it.
Overall the property was great. Except that the whole evening there was a large group of people in the lobby drinking without any masks or social distancing. That made it very uncomfortable when we tried to relax in the lobby for a bit.
The hotel is near by a mall and restaurants which is great but the rooms bathtub was chipped from inside, the carpet looks a bit old, its cold cold air was coming out, couldn't get it fix at night. No complimentary water bottles.
Very nice staff, extremely easy to add a few extra days… They were very accommodating. The only issue we have is the room key kept deactivating… Other than that it was a wonderful stay thank you for everything
The AC unit was making a horrible sound every time It came on to cool the room that it was hard to sleep. For what i paid I just expected a little more.
Though the late night staff who checked me in was not warm or friendly (1:30am), the rest of the staff were delightful and engaging. The first room I was in had ants. They moved me to another room that also had ants. Maintenance came and sprayed and I did not see any more ants.
Free breakfast, clean, coffee, water, bell assistance
