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Recent guest reviews

The property was terrible. It was dirty, the room was in terrible condition, undesirable people walking around the property, smoking in the elevator and police driving around the property. I immediately checked out of the hotel and the front desk person did not refund me for the second nights stay. I was told to call the next day and no one answered the phone after five attempts.

great price but with that great price comes unsavory characters and there was no security. When I called the front desk, they said, sorry we don't have security here. So the only option was to call the police, which I didn't do. I just had to wait it out on several occasions.

No soap or shampoos, bed was awful.

I would rate this hotel with NEGATIVE stars if it were possible!! I DO NOT RECOMMEND!!!! To begin with, when I pulled up to my room there was a couple getting high and making out in their car right in the parking lot. There were several homeless people wandering the premises also. The room was supposed to be non-smoking, but that was the first smell that hit you when you opened the door. Then you smelled the dirt and mold! The furniture was dirty, the floor was gross, and imagine my surprise to find the room stocked with 2 towels and ONE (1) washcloth for FOUR (4) people to use!! When I sent my son to the front desk to ask for more wash cloths and towels he was sent back with ONE (1) towel and a hand towel! It turns out that was a hidden blessing because the shower floor was caved in and had been covered up by a thick piece of adhesive plastic- which meant it sagged when stood on and the dirty water puddled there during and after a shower. The ceiling above the shower head had a hole in it and looks as if it is ready to cave in soon. The shower was dirty and moldy, the walls and ceiling were moldy and had fecal matter on them in some spots!! As if that weren’t enough, can you imagine my surprise when I pulled back the sheets and discovered that there was a fitted sheet, topped by a blanket, topped by a flat sheet. The blanket did not look clean, so I remade the bed and prayed that there wouldn’t be any bed bugs!! (I will let you know if there were- so far no sign

Nothing to like. Low life area. Horrible front desk Veronica.

Honestly i love the property compared to most. I feel safe and comfortable at this property. The rooms are always nice and clean. I don't have any complaints

Not very pleased with the room, sheets stained, foul odor.

This is a low-budget motel. If you're looking for a place to sleep, it fits the bill. Bed was typical for a low-budget motel. Absolutely no amenities except some tiny soap bars. Even WiFi was an extra cost. But again, if you're just looking for a place to sleep then it's suitable for that.

There is no micowaves in any room old televisions and the lady behind the counter when i asked for a room looked at me very disrepectful

Property was pretty rough. Parties all night,loud music scary looking individuals Bed was broken,room was smelly Of tobacco even though it was non smoking overall I would not recommend this property on a weekend Reminded of an old school cheap anybody me can rent hotel. Staff was very nice,not their fault the people they staying there.

The TV was a piece of junk it was very loud there lots of kids like 20 families with kids I was there for work trying to get sleep it was hard bed was comfortable shower had mold on it it’s just run down in old that’s why it’s so cheap good value though

As soon as i walked in the room there was an odor. The air conditioner was apparently broken & had leaked all over the carpet, so the carpet was sopping wet. The television wa splattered with paint so it was a nightmare trying to watch television. They must not have security on the property because 2 mem kept walking around & when my door was open so i could take my bags to my car, one man almost entered my room and offered me cash to take over my room. The overall experience was awful...will NEVER stay there again!

I did not like that when i asked for towels I was told to get them from the front desk. Also asked the housekeeper for a bag and was told to get from front desk. Fire alarm went off also at 11pm which I was told "there's a short"?

Not impressed. Just a place to sleep after driving most of the night.

My room smelled like urine. The beds were clean and comfortable but I wouldn’t allow my kids to walk barefoot and the stained and old worn and burned up carpet. I found pieces of a broken drug pipe in the corner. No outlets to charge phones except in bathroom. Sink faucet was broken tiny old box TV. Trash all over the parking lot. Staff was AMAZING and Extremely friendly and polite. If my room was refundable I would have went to Motel 6. There was also no WiFi unless u download and app sign up for their 3 party WiFi and give all ur personal information. Overall- I will never be back.

W Palmdale Boulevard Palmdale CA

Hotel highlights

  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Free parking
  • Outdoor pool
  • Business center

Palmdale Regional Medical Center is within 2 miles (3 km) of Palms Inn & Suites while other popular attractions such as Antelope Valley Mall are within 3 miles (5 km). This 112-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All of Palms Inn & Suites's 112 air-conditioned rooms provide refrigerators, phones, and desks. Guests can expect free WiFi and 19-inch flat-screen TVs with cable channels. Free toiletries are also available.


Property features

Palms Inn & Suites offers an outdoor pool, free WiFi in public areas, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, coffee/tea in a common area, and an arcade/game room.

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Basic Room, 2 Queen Beds, Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Basic Room, 1 Queen Bed, Smoking, Refrigerator

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Palms Inn & Suites

Everyone (15) Couples (3) Students (1) Family (5)
1
Partner Couples

The property was terrible. It was dirty, the room was in terrible condition, undesirable people walking around the property, smoking in the elevator and police driving around the property. I immediately checked out of the hotel and the front desk person did not refund me for the second nights stay. I was told to call the next day and no one answered the phone after five attempts.

By on Mar 7, 2022

3
Everyone

great price but with that great price comes unsavory characters and there was no security. When I called the front desk, they said, sorry we don't have security here. So the only option was to call the police, which I didn't do. I just had to wait it out on several occasions.

By on Jan 31, 2022

2
Business Business

No soap or shampoos, bed was awful.

By on Dec 2, 2021

Review comment responded on Dec 9, 2021

Thank you

1
Everyone

I would rate this hotel with NEGATIVE stars if it were possible!! I DO NOT RECOMMEND!!!! To begin with, when I pulled up to my room there was a couple getting high and making out in their car right in the parking lot. There were several homeless people wandering the premises also. The room was supposed to be non-smoking, but that was the first smell that hit you when you opened the door. Then you smelled the dirt and mold! The furniture was dirty, the floor was gross, and imagine my surprise to find the room stocked with 2 towels and ONE (1) washcloth for FOUR (4) people to use!! When I sent my son to the front desk to ask for more wash cloths and towels he was sent back with ONE (1) towel and a hand towel! It turns out that was a hidden blessing because the shower floor was caved in and had been covered up by a thick piece of adhesive plastic- which meant it sagged when stood on and the dirty water puddled there during and after a shower. The ceiling above the shower head had a hole in it and looks as if it is ready to cave in soon. The shower was dirty and moldy, the walls and ceiling were moldy and had fecal matter on them in some spots!! As if that weren’t enough, can you imagine my surprise when I pulled back the sheets and discovered that there was a fitted sheet, topped by a blanket, topped by a flat sheet. The blanket did not look clean, so I remade the bed and prayed that there wouldn’t be any bed bugs!! (I will let you know if there were- so far no sign

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

Ty

1
Everyone

Nothing to like. Low life area. Horrible front desk Veronica.

By on Jun 17, 2021

Review comment responded on Jun 24, 2021

Thanks

5
Everyone

Honestly i love the property compared to most. I feel safe and comfortable at this property. The rooms are always nice and clean. I don't have any complaints

By on Feb 24, 2021

Review comment responded on Feb 25, 2021

Thank you!

2
Everyone

By on Jan 14, 2021

Review comment responded on Jan 25, 2021

Thanks

1
Everyone

Not very pleased with the room, sheets stained, foul odor.

By on Sep 6, 2020

3
Everyone

This is a low-budget motel. If you're looking for a place to sleep, it fits the bill. Bed was typical for a low-budget motel. Absolutely no amenities except some tiny soap bars. Even WiFi was an extra cost. But again, if you're just looking for a place to sleep then it's suitable for that.

By , from San Jose on Feb 3, 2020

1
Family Family

There is no micowaves in any room old televisions and the lady behind the counter when i asked for a room looked at me very disrepectful

By on Dec 12, 2019

Review comment responded on Dec 12, 2019

sorry for inconvenience we have microwaves in lobby

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