Staybridge Suites Palmdale3.0 out of 5.0
Recent guest reviews
We came here for a softball tournament in Palmdale. The hotel staff has been wonderful to our group. We had the entire team in the movie room. They have popcorn, drinks and movies for everyone. We had a pizza movie night for the team. The rooms are huge and very clean. Breakfast was great. They even had stuff to make sandwiches to eat or go. When we come back to Palmdale, we will only stay at Staybridge!!!
My husband and I have been staying here for the past three weeks for business and we couldn't be more pleased with all the Staybridge Suites Palmdale has to offer. It is very apparent that the company values their employees and it shows in the quality of service offered here. Everyone we have encountered has been very pleasant and professional. Each person has done everything possible to make our stay comfortable and immediately address any issues we have had. We stayed in a one room all inclusive suite which is very comfortable and includes a full kitchenette. The style is up to date and the bed is very comfortable. The location is very close to shopping and restaurants as well as medical facilities, everything one might need, however the area is secluded and quiet. Staybridge offers daily shuttle service at no extra charge to the mall, shopping and restaurant areas which is extremely nice and helpful. Included in the price is a daily hot breakfast and hot meal 5 nights a week, free wifi and cable as well as a laundry room for guests with five washers and dryers - no need to get quarters! Yay! Truly all our needs are met here. All that being said, my favorite part of our stay has been the extremely pleasant staff especially, Eric, Crystal, and Eddie. Thanks to everyone for making our stay great!
Booked this last minute for a Halloween party of the local Palmdale VFW (coming from Hesperia we didn't want to try to drive home - last minute decision). As soon as we walked in I saw a very clean and comfortable hotel and the reception from the desk woman named Kristal was amazing! She was so very friendly and helpful and in such a great mood it even made me happier, she made sure that we felt very welcome there. The room was quite spacious and clean, I was surprised that even the non-long term rooms (a little smaller than the full suites for extended says) still had a full size fridge and stove plus all amenities needed for both. We were very happy with how clean and comfortable the room was - bed was amazing. When we came back down stairs to head to our party in costume, Kristal made sure that she contacted Ron, the shuttle driver, right away - we forgot to call down first to reserve. Ron was the second great employee we met here, very gracious and friendly also and made sure we got to our party on time and safely. I want to thank both of them very much for a nice stay at Staybridge. We booked another last minute stay the following weekend having decided to visit family in Lake Hughes, again not wanting to drive all the way back to Hesperia, although the room was just as clean and wonderful our reception was colder, less attentive to the customer, more concerned their lunch order, and were told that there was no shuttle available that evening...oops (To the hotels credit, a manager called me the following evening (sorry I didn't catch her name), trying to discuss the shuttle issue with me, but unfortunately I had a family issue I was dealing with and did not have time to speak with her and didn't even get a return number for her - but thank you for reaching out. Overall I will use this hotel again when we decide to stay in the area, it is very clean and close to all you can do in the Antelope Valley - they do have shuttle service to a lot of things if you do not feel like driving or plan on drinking. They are close to the freeway, free breakfast is included and one of the best places to stay in the area
We came to town for weekend, had our dog w/us and very pleased at how nice room and grounds were maintained. Lots of features here, basket ball, BarBarQ area, view of mountains, business center, laundry room - free, good breakfeast included. Room has full kitchen, separate bedroom, nice chair at PC desk, good towels, and clean. We and the dog were happy to stay here, good value!
My wife stayed at this hotel for her business trip July20-21. While overall the room and building are ok, normal for the stars. There was an alarming event that cast a shadow on the whole experience. She left her ultrasonic rechargeable toothbrush in the room, should not be a problem, right? Everyone has things left behind to get them returned by friendly hotel staff. NOT in Staybridge Suites Palmdale. She called to report it in about the same day and left her number to call back. Did not hear from them, called again next day. They said they got her number wrong, or so they told us when we called them the next day to check on the item. Two days passed - not a word. We call again, they tell stories of "not being able to find the cleaning shift supervisor". Called again - still no word from supervisor, and they couldn't find it in "lost and found" bins. Called a week later - still "nobody saw it. and our policy is to never take things we find"... Suggested they produce a "miracle" and find it to avoid having this experience posted. However hopes are low... The desk clerk who answered was doing so begrudgingly.. So, posting it here to warn the fellow travelers. Someone needs to be fired for taking customer's belongings.. Will post an update if anything happens.
Nice and large Rooms, friendly service, a small gym, very clean, Pool area also clean. I enjoyed 4 weeks over there and really miss that area. The Staybridge is ine of the hotels, that should be choosen for longer stays. Also for short trips best Hotel around.
So were do I start. My sister and I work at a hotel in San Francisco so I know about the hotel business. When we first arrived we here greeted by a young lady at the front desk with long beautiful hair and a great smile, also by a African American Gentlemen he seemed as if he worked as the Maintenance person but they were both so sweet and kind to my family. My family and I were in town for a funeral so we all had a lot going on, but to be greeted and treated how they treated us made all of our spirits lifted. Then they gave us a Complimentary Upgrade to a 2 bed room suit to make sure we all were confertable. As we made our way to the room we noticed a sign outside our door that said "We are glad to have you here". That was such a great touch. The beds were great the room was big and we had 2 bathrooms and a kitchen stove as well with made things so convenient because we did have 5 children all under 5 years old. They also had a drink machien with all you can drink sode and water and tea they also had a cute little convenient store and it was super cheap.They had a pool, Hot tub, and Movie theater, YES I SAID MOVIE THEATER IN THE HOTEL FOR DONATION. I would definatly stay here again ANY TIME the front was great keep up the great work. Keep the Hospitality alive.
Palmdale happened to be a convenient rest stop during a family trip and Staybridge Suites was the perfect choice. The staff was friendly, grounds immaculate and design theme comfortable and inviting. Our room was on the second floor and the suite was roomy with a king bed in one room and twin queens in the other, separated by a kitchenette / living room. Tall ceilings give a nice feeling of space and room. The only negative is the floor/ceiling insulation. We could hear guests above us walking but no conversations. Our floor was probably the same for anyone below is so we were diligent to keep that in mind. I think kids running around could be a problem if not supervised. The pool area was spotless and the hot tub the perfect temperature. It can be windy but the pool area is somewhat sheltered and we were able to sun and relax. The breakfast buffet is pretty basic but more than enough for free. Overall we enjoyed our stay and would definitely stay here again, no question.
Excellent place to stay whether traveling with your family or for business! Very friendly and helpful staff as well as clean and spacious rooms! The hot breakfast was very good. We will definitely be staying here again!
While the overall state was nice, the areas that need improvement are: 1) A quieter A/C unit. It was so loud that I had to turn it off when it was time for sleep. The downside is that I would get too warm during the night, which caused me wake up intermittently. Therefore I did not get a solid nights sleep the three nights I was there. 2) Offer a larger television. The size of the television, which appeared to be a 32" screen, is fine for a smaller space but not for a hotel suite. Especially when the head of the bed is at least 15 feet away. 3) Offer a television with better sound quality. In combination with the loud air conditioning unit, it was a total strain to hear many of the channels. No matter how high the volume was increased, the sound did not change. 4) Provide better pillow options. All four pillows were extremely soft. So two had to be rolled together to provide a more firm head support. If too soft and two medium or firm pillows were provided, it would make available choices for a better nights rest.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Palmdale Regional Medical Center, Staybridge Suites Palmdale is within 2 miles (3 km) of Palmdale City Hall. This 99-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Also near this Palmdale hotel are Palmdale Playhouse and Antelope Valley Country Club.
Free buffet breakfast is offered each morning. Order from room service to satisfy your hunger without leaving your room.
All 99 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find 32-inch flat-screen TVs with DVD players and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include coffee makers, free weekday newspapers, and free local calls.
At Staybridge Suites Palmdale, guests enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking and a free area shuttle. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
92% of guests recommend this hotelTotal of 142 reviews