We were SHOCKED when the desk clerk asked for $100.00 above the promised price for our pet. We were meticulous when booking that the total price included 2 adults, 1 child and our pet. Online under amenities it stated "pets allowed". Nothing was ever mentioned about an extra fee....[...] We felt like we were robbed by pirates....what were we too do. Then the bed was NOT a queen as promised.......the fold out sofa was extremely uncomfortable....not at all sturdy. The morning complimentary breakfast like eating at Jack In the Box.....ugh. But, overall,when the manager reversed the $100. pet fee due to the vague information on their website, [...] we felt vindicated. Overall OK but will NEVER stay there again.......[...]Don't be fooled by Residence Inn/Marriott. Sorry.
Residence Inn by Marriott Palmdale places you within a leisurely stroll of Antelope Valley Country Club and Antelope Valley Mall. This 3-star hotel has 90 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a 24-hour business center.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
The 90 air-conditioned accommodations feature kitchenettes and space to spread out with a separate bedroom, living rooms, and dining areas. Guests can expect free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.
Guests of Residence Inn by Marriott Palmdale enjoy an outdoor tennis court, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 10.00 per day. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a free grocery shopping service, and express check-out.
We were SHOCKED when the desk clerk asked for $100.00 above the promised price for our pet. We were meticulous when booking that the total price included 2 adults, 1 child and our pet. Online under amenities it stated "pets allowed". Nothing was ever mentioned about an extra fee....[...] We felt like we were robbed by pirates....what were we too do. Then the bed was NOT a queen as promised.......the fold out sofa was extremely uncomfortable....not at all sturdy. The morning complimentary breakfast like eating at Jack In the Box.....ugh. But, overall,when the manager reversed the $100. pet fee due to the vague information on their website, [...] we felt vindicated. Overall OK but will NEVER stay there again.......[...]Don't be fooled by Residence Inn/Marriott. Sorry.
