Residence Inn by Marriott Palmdale3.0 out of 5.0
Recent guest reviews
Great night's stay. Staff was very nice and welcoming. Easily worked with me when needing to fax a business document. Breakfast was good (both hot and cold choices) however not very extensive. Several fast food choices are also within walking distance. If you ride motorcycles a great store nearby to cover any needed accessories.
I have been staying at this facility for over 10 years and love the service and location. The location is great and accessible to all the local dining and shopping. Great place to stay with the family!!
The property is fine; clean and neat, if a little old. But what truly stands out is the customer service... everyone went above and beyond. Brenda, the night auditor checked us in, allowed me to modify my reservation (last minute) and found a different room to suit my needs. I would definitely go back.
My Softball team had a great stay over the weekend. They all loved the Free Breakfast and we utilized the BBQ area. Great for teams to stay. Great service as well. Look forward to coming back to stay.
Thank you again Marriott for a great stay. I had business for one day in this area. It has been over three years since I have been here, but it still has great customer service. The suite were still impeccable in cleanliness; it was quiet, and comfortable.
I contacted the Residence Inn Palmdale Lancaster a few times to make changes to my itinerary and they were happy to oblige. The rooms are decent, slightly outdated, but did the job perfectly for what we needed.
It was very nice to relax after a long day! Spent a couple hours in the indoor pool, enjoyed a fresh cup of coffe from the lobby, then had a long nite of sleep on a very comfortable bed. And then in the morning enjoyed the delisious hot breakfast
I stayed at this hotel in room 303 for business September 5 to September 21, 2017. For the most part my stay was pretty good. I did notice a few things. The carpets in the hallway were outdated that they either need a deep cleaning or they need to get new carpets. The outsides of my windows were very dirty, not sure when they last cleaned them. Some electric outlets did not work. They need new desk chairs as the one I had would slide down pretty quick with me sitting in it. It's hard to type when you are low to the ground. The bed was very comfy and it was quiet at night that I was able to sleep without any disturbances. There is free wifi. The breakfast was ok, I wished they would have had more bacon as having sausage day after day after day gets old after week 1. The orange juice tasted more like water than pure orange juice. I did say something but the OJ still did not taste like true OJ. The parking gets packed real easy especially at night and I noticed that the Courtyard Marriott hotel next door had their guests use the Residence Inn parking lot. I know they are both Marriotts but if I am staying at a hotel I hope to find parking for my hotel. The hotel does have social hour Monday through Wednesday. They need to have different food trucks, not the same one over and over so I just took advantage of the restaurants nearby. The pool and hot tub were fantastic as I had them to myself. I also noticed the hotel did not have any recycle bins as someone who recycles this was sad to see. The hotel also allows pets. There is a gas station next door and the Antelope Mall is not that far away. There is an Aldi's up the street but there is a Von's like 10 minutes away. The hotel is right next to highway CA14 so easy access. Northrop Grumman, Lockheed Martin and Boeing are 10 minutes away. All the staff were very helpful which was very appreciative especially the housekeeping ladies.
I have actually never stayed at this hotel, however, I did have an opportunity to ask for assistance with a personal issue we were having relating to a reservation we had in June 2017. Ms. Kristina Castro was very helpful and we would not hesitate to stay here in the future.
I stayed here for a week and here are some things I found. Pros: Good Location (close to the mall, and aerospace companies) Staff friendly Cons: Really outdated and had a dirty feel (They need new furniture, carpet and paint) Limited Parking (If you leave after 7:30pm don't expect to find any parking when you come back) They also need to fix one of the exit doors that makes a very loud slam even if you try and close it gently. I wouldn't come back until they renovated the hotel. The Embassy Suites or even the TownePlace Suites in Lancaster are far nicer for the same or cheaper cost.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 67 reviews