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Comfort Inn Lancaster - Rockvale Outlets

2.5 out of 5.0

Recent guest reviews

The hotel was every bit as nice upon arrival as in the pictures. Checkin was simple and quick. The king room was spacious and well appointed with loveseat, mini fridge and microwave. The bed was loaded with pillows and was fairly comfortable. The room was clean modern. I normally stay at Westin hotels. However that was not an option for this case as one was not available in this area, but this room was a super alternative for a overnight stay.

Very comfortable very convenient - the only complaint is that they never cleaned our room ! We left for breakfast early and returned around noon and they never cleaned , no clean towels etc ...

We have stayed at many hotels in Lancaster, Pa and this has been the best one. Clean, comfortable and convenient. They also have a free breakfast.

very good location for shopping and everythings,clean.

Comfortable, clean. Close to restaurants, attractions, and shopping.

The hotel was located conveniently to everything my friend and I wanted to see. The free breakfast was awesome. Much better than most free breakfasts that I have received. If I ever return to the area I would certainly stay at this hotel again.

The location is close outlet malls and restaurants.

This Holiday Inn Express is the Greatest!! Great location, friendly staff, well organized and the breakfast was good... wish they offered bacon. Convient to outlet mall, resturants and shops.

We came down for the Gaither concert. Hotel location was great. Right across from the AMT. Rooms were very clean, staff was very friendly. Breakfast buffet was great, lots of choices. Will stay here again. We had a great time!

We go to the American Music theater often this hotel is in a great location for shopping,dining & of course the theater!!!!!!! The only complaint that we had was black mold in the bathtub. I voice my concerns to the manager who assured me that they are addressing the problem as we speak.We will be staying there again & will update you . Otherwise it is a nice hotel.

Excellent location if shopping at Outlets. But accommodations were average at best. Disappointed that there was not any writing paper/pens in room.

Average room. Location was great--right in the middle of the Rockvale Outlets! Bathroom needed some updating. Somewhat noisey. Disappointed that there was no writing paper/pen. I would recommend only if going to Outlets.

My wife, daughter and son-in-law spent a wonderful weekend shopping and seeing a play at Sight & Sound. The hotel is in perfect location for shopping without looking for parking place. Great breakfast, pleasant staff. We would definitely stay there again. This was 3rd time at this particular hotel in Lancaster.

Nice location if you go for shopping..booked a room with 2 queen size beds, however, only received a room with king bed and pull out sofa bed. Talked to front desk about getting a room with 2 queen beds but were not available. When you have 4 adults staying in a room, the pull out sofa bed was not big enough and was very uncomfortable. [...]

Central location was the choice for us. Literaly at Rockvale shopping and very close to the theater we had tickets for (Millenium Theater). Will return.

I liked the location. Our view our the window (210)was of the air handler units. We were offered a different room. It was on the back hall which was to far to walk. We have stayed here before. The beds felt harder this time. The breakfast food was good. It was busy. The staff was nice. I think if someone had told me the lock was broken I would had sent someone to fix it.

It was a very nice hotel. Next time I will stay in a more rural area of Lancaster. This hotel is perfect if you go mainly for shopping as you can walk to some of the outlets. The big problem I had is the room STUNK like cigarette smoke. The staff tried to use spray and some machine but it didn't work. Smell didn't go away until we left after a 2 day stay. BTW, it was a non smoking room as requested. I would have given this hotel 5 stars if the room didn't smell.

We felt that we were given the worst room because we got a cheaper online price. It was across from the elevator, next to the vending machines, very close to lobby, so traffic was continual thru evening and early morning. Carpet was "sticky", made white socks filthy. Breakfast choices were great, but omelets were cold, biscuits were hard. Surrounded by outlet shopping, if that's what you want - we weren't there for that. Wonderful location (along with 30-40 other motels & inns) for Amish Country attractions. 2nd time in that motel and definitely the last.

If the room was clean and the toilet stoped running it would have been a great trip,we told them every day the toilet keeps us up all night, they saywe will if it. well someone did come to the room becauce he left it filthy. his foot prints were all over, no one cleaned them up i had to clean the bathroom befor i went to bed. When i called that night to complain, they really didn't seem to care to much. i believe the hotel could be a great place to stay. But, it has to be cleaner!! They need a new vaccume! You can't just give it a lick and a promise every day, it has to be cleaned good, I do have to say the price was fair and we had a great time any how.

The hotel was in a great location. Outlet stores within walking distance as well as some restaurants. The hotel was clean and neat. The room was very comfortable and the staff were very pleasant and helpful. The Amish sites and shops were only minutes away. My wife and I enjoyed our 3 night stay very much. We would stay here again.

24 South Willowdale Drive Rout Lancaster PA

Comfort Inn Lancaster - Rockvale Outlets places you next to Rockvale Outlets and within a 5-minute walk of American Music Theatre Lancaster. This hotel has 111 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Amish Farm and House and Lost Treasure Mini Golf are also a short walk from this Lancaster hotel.


Dining

Start your day off right with a free buffet breakfast.


Comfort Inn Lancaster - Rockvale Outlets's 111 recently renovated rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free long-distance calls, free local calls, and ironing boards are other standard amenities.

Rooms


At Comfort Inn Lancaster - Rockvale Outlets, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Property features

Room options

Standard Room, 2 Queen Beds, Non Smoking, Poolside

Queen 2 | Sleeps 4

Standard Room, 1 King Bed with Sofabed, Non Smoking (2 Person Sofa Bed)

King 1 | Sleeps 4

Guest reviews for Comfort Inn Lancaster - Rockvale Outlets

Everyone (4) Couples (5) Family (10) Other (1) Friends (1)
4

pleasantly suprised

Everyone

The hotel was every bit as nice upon arrival as in the pictures. Checkin was simple and quick. The king room was spacious and well appointed with loveseat, mini fridge and microwave. The bed was loaded with pillows and was fairly comfortable. The room was clean modern. I normally stay at Westin hotels. However that was not an option for this case as one was not available in this area, but this room was a super alternative for a overnight stay.

By , from NJ on Apr 30, 2017

4

very convenient very comfortable one complaint

Everyone

Very comfortable very convenient - the only complaint is that they never cleaned our room ! We left for breakfast early and returned around noon and they never cleaned , no clean towels etc ...

By on Feb 14, 2017

5

best hotel in lancaster

Everyone

We have stayed at many hotels in Lancaster, Pa and this has been the best one. Clean, comfortable and convenient. They also have a free breakfast.

By on Sep 2, 2016

4
Everyone

very good location for shopping and everythings,clean.

By , from philly on Jul 7, 2016

4

met my needs

Singles

Comfortable, clean. Close to restaurants, attractions, and shopping.

By on Sep 5, 2015

4

great trip

GetawayWithFriends

The hotel was located conveniently to everything my friend and I wanted to see. The free breakfast was awesome. Much better than most free breakfasts that I have received. If I ever return to the area I would certainly stay at this hotel again.

By on Aug 11, 2015

4

good place for shopping trips

Families

The location is close outlet malls and restaurants.

By on Nov 30, 2014

4

great stay

Families

This Holiday Inn Express is the Greatest!! Great location, friendly staff, well organized and the breakfast was good... wish they offered bacon. Convient to outlet mall, resturants and shops.

By on Sep 2, 2014

4

great hotel & location

Families

We came down for the Gaither concert. Hotel location was great. Right across from the AMT. Rooms were very clean, staff was very friendly. Breakfast buffet was great, lots of choices. Will stay here again. We had a great time!

By on May 19, 2014

4

nice location

Couples

We go to the American Music theater often this hotel is in a great location for shopping,dining & of course the theater!!!!!!! The only complaint that we had was black mold in the bathtub. I voice my concerns to the manager who assured me that they are addressing the problem as we speak.We will be staying there again & will update you . Otherwise it is a nice hotel.

By on Dec 16, 2011