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Hotel Monopol

4.0 out of 5.0

Recent guest reviews

Amazing stay with this hotel..everything was good from food to stay , a perfect stay Nice view from balcony , near to railway station Near to lake Lucerne & chapel bridge and market..I prefer to stay in a hotel with so many awesome love with the stay

We live in Florida and come back to Switzerland every year. When we come to Lucern wie go always in the same hotel. We love the hotel Monopol because it is right next the railway station. We come by train from dhe airport. The hotel has nice rooms. This time we booked a new Deluxe design room with air condition. This new room ist really very beautiful and big, as well the new bathroom with 2 sinks, one for my wife and one for me. The hotel staff from the rezeption an in the breakfast room was very friendly and helpful. The breakfast buffet hat a hugh choice of cold an warm dishes. We come definitifly back next year...

The best part of the hotel is its location. Its bang opposite Lake Lucerne and has good places to shop and eat around. The rooms are a bit outdated and unlike some of the pictures shown here. They dont even have a tea coffee maker. We travelled as a group. Our room size was ok, but some of our colleagues had really tiny rooms. The breakfast spread was just adequate, a bit lesser than what you would expect in a 4 star. It is has very tiny lobby and some parts of the hotel are under renovation currently

The impression from the outside is very nice. as well as from inside. have me soforr I'm in love with this hotel. and only the rooms just wonderful. It has everything you need. everything clean and nice. Breakfast buffet is also very nice and a lot of choice of cold and warm dishes. a very big thank you to the reception and to those who prepare or clean the room. will come back

Nothing to say here... The size of the room is smaller than even what you can find in some of Scandinavian countries... What’s worse is that the service at reception is poor and they don’t bother to help you out with anything ..I am still staying here and I shudder to think how I will manage to survive the balance 3 nights here ! Hopefully they will improve..

Nice and beautiful spring in Lucerne indeed. Originally we expected to have a spring weather 10 or 15 degree, but it was light snow in Lucerne when we arrived Sunday 18 March. We booked standard room, but the hotel GM, Brigitte Heller offered an upgrade to Junior Suite. With such a lovely and spacious junior suite room, we really enjoyed the cold weather and the view from room balcony. We asked for extra heater and the staff just sent it instantly. The nice thing we notice is the double sink in the toilet. Lovely cause we both love to have our own sink! 😊. We went to Zurich the next day for shopping and Rheinfall visit. Again, light snow in Lucerne on our second night and third day there. With almost perfect location of Monopol hotel with underground link to the train station, we covered the old town for shopping spree again as early as 9am. Then we had warm buffet lunch in one of the Indian restaurants there. We continue our journey south on Tuesday. Thanks to you for the great hospitality and great service. Love to come back to visit Lucerne again. Thanks a lot Ms Brigitte

Everything perfect, nice room even with room-bar with reasonable prices. Great Breakfast. Location ideal for either train or boats. I will always stay there, whenever I need a hotel in Lucerne. All perfect

Staff was cooperative, easy access to railway station. Breakfast options were less but when requested they made special item for the vegetarians. Rooms were fine only the directions of beds was quite disturbing.

Rooms are spacious. Breakfast is also nice and has lot of options. Being a vegetarian i had options like cornflakes, fruits, crossiant breads, juices etc. Metro and train station is few mins away. Restaurants and shops are also very nearby. There is no AC but fan is available. Very good place for stay.

You would expect a four star hotel to offer the services that they advertise on platforms like Trip Advisor etc ... Room Service?!? We decided to make use of Breakfast-Room Service and filled in our Menu which was placed in the information file which was in the room. When we called, they informed us that they do not have room service and cannot bring us any breakfast. There is also no kettle or coffee in the room?!? The stay is not all bad, staff at reception is very friendly and hotel is close to the station, but I do not think that this hotel deserve a four star given the lack of certain amenities that you would expect to be a given in a four star hotel.

Pilatusstrasse 1 Lucerne LU

Hotel highlights

  • Walking distance to Chapel Bridge and Lucerne Town Hall
  • Free WiFi in rooms and public areas
  • 4 bars/lounges
  • Nightclub

Hotel Monopol places you next to Chapel Bridge and within a 10-minute stroll of other popular attractions like Lucerne Town Hall. This 73-room, 4-star hotel has free in-room WiFi along with a nightclub and a 24-hour business center. It's in central Lucerne and also close to Loewenplatz and Swiss Transportation Museum.


Start your day off with breakfast, available for a fee. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


All 73 soundproofed rooms provide minibars, safes, and phones. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Rooms also include desks.

Property features

Hotel Monopol features a nightclub, free WiFi in public areas, and conference space. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Superior Double Room

Twin 2 | Sleeps 2

Standard Triple Room

Twin 3 | Sleeps 3

Junior Suite

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 927 reviews