Hotel Monopol

For the price we paid for the hotel, I would have thought it would have been 4 star quality. It was way over priced for what we got. The location is superb, however, the hotel needs updating badly. The staff was very friendly.

Pros: 1) Location, location, location. It's downtown, right across the street from the train station. 2) The TV channel selection was great. 3) The included breakfast was great. 4) The rooftop bar is very nice. Lots of nice scenery and the view of the city was great. 5) The room was huge with great views. 6) There's a Starbucks and McDonalds in the lobby. Beware of the price shock though. 7.50 Fr for a tall at Starbucks. That price appears to be about normal in Switzerland. Cons: 1) Only one elevator to the room floors caused a serious queue several times. 2) No working WiFi. The starbucks in the lobby has free wifi you can mooch for a little while, but it doesn't reach the rooms. Swisscom wifi was supposedly available but I couldn't purchase it through my iPad. 3) The rooms are a bit chilly if its cold outside. 4) The beds are no kidding swiss beds. Not very comfortable. 5) For Americans... there are no irons in any Swiss hotels I've stayed.

The worst experience ever had traveling. Spiders in room,flies and Mosquitos. Spider webs all over the room. One floor above me was a bar with noise till 2am so could not sleep. Web site said parking and wi- fi was there. No parking and wifi in lobby for 15 min. I have beena member. For ten years. I will never use again The hotel and web site is a joke!!