This was a very nice hotel a bit understaffed at registration. the free shuttle to downtown was an attraction but the drivers were on strike that day. I don't understand the confusion about shuttle to the terminal, you can walk but it requires multiple escalator and elevator rides plus cobbled walkways. ...
I felt the hotel was very nice, conveniently located and very clean. There was one staff member that wasn't entirely friendly, Michele (male). Perhaps he was having a bad day. I would definitely recommend this hotel and stay there again.
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Very wonderful place, stayed for a week! Good breakfast and nice beach!
Not clear where to get the shuttle to the Hotel once you exit the airport. Would be nice to have a shuttle to downtown: the train from the airport brings you to the central station that does not offer the best of Rome.
We always stay at this hotel before our flight out and find it very convenient. Nothing out of the ordinary. Sadly the restaurant was not as good this time and the fried squid was inedible.
This hotel is very nice. The ceilings, at least the room we were in, were like 20 feet high! It is very close to the opera house and walking distance to the train station. Lots to see and do. VIP gave us a sweet upgrade and a nice Italian treat to take home. We would definitely stay here again.