Very expensive and not well kept hotel. Hallways were filled with dirty room service dishes that were left for hours. However, the staff was very nice.
Looking for the third location for ice. At last have to go reception for ice.
Very pretty room and very clean. Hostess was very rude at the restaurant.
Quiet. Easy access to airport, within minutes.
While it is a good location, one of the staffs was very disrespectful and arrogant. The dinning hall manager, with a strange British accent , was rude and treated customer unfriendly , until she saw decent tips on the bills.
For what I paid not worth it! They charged even for coffee
Took 45 minutes to check in way too long wait and short staff. My room floor was wet and strong smell. Restaurant staff wasn’t friendly at all and too long wait for my food even my food ready restaurant staff didn’t call.
The room furnishings were very old, outdated, battle-scarred, like a Motel 6 that hadn't been updated since the 70s. No outlets near the beds, which would have been terrible if I had a CPAP to plug in, and had to plug in my phone, etc. across the room. Room service was prompt. Had to hunt for the one outlet where you could plug in the hair dryer provided. Had to pay for WiFi as I hadn't included my HHonors number to Orbitz when I booked. Needed walking directions from the terminal to the hotel. The arrows around the terminal were not very useful. Not so bad going back (use the overhead walkways).
Great location for next day flight. Very friendly staff and breakfast was good. Beds were very very hard and there was no separate cover sheets just a combo sheet/blanket that made sleeping a challenge. Also no wash cloths for bath/showering.
right at the airport
I liked the fact that was directly connected to Fiumicino Airport
Never check in and you charge full price
It was really nice to be so close to the airport for our morning flight. It was busier than we expected - there was a long line at check-in and it took at least 30 minutes to check-in.
Front Desk lines were very long; over 30 minutes. Lot of dirt in all corners of all places; looked old and underkept. Hot tub was not working. No towels in the pool/gym; dryer problem. This just made guests go to room and get towels, guest services hung up 4 times when calling for replacement towels. Huge fee to use pickle ball courts, but they are highlighted as an amenity on main page. Super disappointing for a Hilton property.
Located within 2 miles (3 km) of Area Archeologica del Porto di Traiano, Hilton Rome Airport places you within a few miles (5 km) of Basilica di S.Ippolito e Antiquarium. This 517-room, 4-star hotel has an indoor pool along with a gym and a conference center. Located centrally in Fiumicino, it's connected to the airport and also close to Teatro Traiano and Necropoli di Porto.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. Start each morning off right with buffet breakfast served for a fee.
Guests can expect WiFi, wired Internet, and TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and minibars.
At Hilton Rome Airport, guests enjoy an indoor pool, a gym, and a sauna. Self parking is offered for EUR 29 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.
Very expensive and not well kept hotel. Hallways were filled with dirty room service dishes that were left for hours. However, the staff was very nice.
Looking for the third location for ice. At last have to go reception for ice.
Dear Li-Ming, thank you for being our guest and for taking the time to post your review. I am very sorry to learn about the difficulties encountered in finding the ice machine. We are happy that the stay was otherwise satisfactory and look forward to welcoming you back again soon.With kind regards.Laura BolzoniExecutive Office
Very pretty room and very clean. Hostess was very rude at the restaurant.
Quiet. Easy access to airport, within minutes.
While it is a good location, one of the staffs was very disrespectful and arrogant. The dinning hall manager, with a strange British accent , was rude and treated customer unfriendly , until she saw decent tips on the bills.
For what I paid not worth it! They charged even for coffee
Took 45 minutes to check in way too long wait and short staff. My room floor was wet and strong smell. Restaurant staff wasn’t friendly at all and too long wait for my food even my food ready restaurant staff didn’t call.
Dear Steve, thank you for being our guest and for taking the time to post your review. We are really sorry to learn that the experience was not up to expectations. Please accept our sincere apologies for the issue reported and for the inconvenience this might have caused. Your comment has been shared with the Executive Housekeeper for her further actions. We are happy to know that you appreciated the courtesy of the team and look forward to welcoming you back again soon.With kind regards.Laura BolzoniExecutive Office