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Berjaya Times Square Hotel, Kuala Lumpur

4.5 out of 5.0

Recent guest reviews

We chose a premier club booking. Was nice to be able to use the lounge, arrrived late but still could utilise our booking and partake of the snacks and mini desserts as well as drinks, although the free 2 hour session had passed. Late book out as well as our flight was leaving later. Right next to the mall was the main reason for our booking here.

Recently spent 3 nights here. Located in the bustling Berjaya Times Square area where this is a lot going on. Also very handy for the monorail. Lovely reception, staff very welcoming and friendly. We did have an issue which they sorted immediately. Rooms are a bit tired looking and could do with redecoration. Excellent choice for breakfast.

Not a 4 star hotel, was basic and shabby. Lobby looked great so we felt optimistic but the room itself was dated, towels were stained and town and so were the sheets. The majority of staff were very helpful others clearly needed training. Lots of miscommunication between staff. Room service great other than getting orders wrong and over charging but all in all quality of food was fantastic. Location is bizarre, in retrospect would pick something more central, transport links were ok but trains were one every half hour and usually packed. My sister needed gluten free food options to which she was told by reception staff that she could eat anything they provided so long as it wasn't a sandwich! My credit card was left at reception when I paid on check out and when I tried to contact the hotel to have it returned I had no response, not great. All in all I wouldn't stay again.

Stayed here recently for 2 nights. Huge hotel with 2 towers attached to a massive shopping centre. Check in was good, staff were friendly. When we booked with Flight Centre Australia, the paperwork told us that we would be given a free room upgrade. The room we were given was very spacious and large even with our rollaway for our son. It's quite an old hotel so it shows slight signs of wear and tear here and there but nothing really to complain about. Our room had a big bathroom with separate shower, bathtub and toilet. Shower pressure was excellent! Bed was a little on the firm side but comfortable enough. The breakfast buffet was excellent, lots of different varieties both asian and western and the breakfast location was very good with views to the twin towers. Didn't really try any of the restaurants as the hotel is attached to a huge mall which had ample amounts of eating places. Massive main swimming pool which stretches most of the distance between both towers with toddler sizes pool on each end. The only con for us was the TV, which flickered on the channels we wanted to watch. We did call the technician but he came and told us that it was apparently normal and nothing they could do. Location was excellent with the shopping mall attached and only short walking distances to all the other popular shopping centres - Lot 10, Sungei Wang, Pavillion etc. Overall a very good stay and we will definitely come back here when in KL.

Centrally located with everything in walking distance, spacious room with a beautiful view. The swimming pool and common facilities at 15th level is an add-on to the stay when you can just take elevators to the mall for shopping.

The hotel is large, the room was spacious, breakfast was good. It was was good for a stop over, but lacks atmosphere so not one I would recommend as a destination. It is part of a shopping centre and a good location - the staff in the bar are fantastic.

My colleagues and I were checked in there on 10th November 2017. We got a spacious room and comfortable for 3 of us. Location is strategic especially for those who love to shopping as it is attached with TS Mall that have many branded till low end boutique. Facilities should be no issues for me. It just Front desk have to improve their efficiency during checking in the guest. It was quite slow where i need to line up about 29 minutes and so do check out. Others should be ok.

We stayed for 3 nights at the end of a trip to Thailand. The hotel has a good location, large foyer, pool on floor 15 and more. We had a lovely large room with a very comfy bed which helps with a restful nights sleep. The breakfast has a very good range of choices to suit all tastes and well presented.

I stayed for 2 days and i can say the service , rooms and food is kind of average , they can do better specially when they are in the heart of the city and more attraction are around them . i would recommend it to friends because of its good price and great location

A very large hotel which is in great need of refurbishment. The rooms are stuffy and have a strange smell. Had to request to change rooms after spotting small cockroaches in our room on the 42nd floor. The lift doors are a real danger for guests and will definitely cause serious injury one day. As for breakfast, the restaurant is not big enough to accommodate all guests. The waiters seem overworked and therefore are not particularly kind to guests. The size and location of the hotel may seem impressive but poor service and poor housekeeping with not very clean rooms, outdated furniture, deeply stained pillows, worn carpets and leaking taps left us deeply disappointed.

No 1 Jalan Imbi Kuala Lumpur

Hotel highlights

  • Walking distance to Pavilion Kuala Lumpur
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Berjaya Times Square Hotel, Kuala Lumpur is within a mile (2 km) of other popular sights such as Petaling Street. This 650-room, 4.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Located centrally in Kuala Lumpur, it's also close to Petronas Twin Towers and Merdeka Square.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Big Apple Restaurant specializes in international cuisine and serves breakfast, lunch, and dinner; Samplings on Fourteenth offers relaxing garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 650 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, electric kettles, and free newspapers are other standard amenities.


Property features

Berjaya Times Square Hotel, Kuala Lumpur features an outdoor pool, a children's pool, and a fitness center. If you drive, self parking is MYR 10 per day, or you can take advantage of the airport shuttle (available 24 hours) for MYR 318 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Superior Room

King 1 | TwinXL 2 | Sleeps 4

Deluxe Room, 2 Bedrooms

King 2 | King 1 | Sleeps 6

Premier Room

King 1 | TwinXL 2 | Sleeps 4

Club Premier Room

King 1 | TwinXL 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 2473 reviews