Berjaya Times Square Hotel, Kuala Lumpur4.5 out of 5.0
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Recent guest reviews
room was not make up till night on the 2nd day . bottled water and toiletries was not given on the 3rd day. toilet bowl was also not clean properly in 1 of the bathroom. 1st night was suprise when there was a big cockroach in the bathtub. the pantry table top was not wiped clean. coffee table was not wiped clean. empty soda cans was also not cleared. 2in1 coffee and sugars was not top up. i cant even drink the hot drinks as there were no sugars.
These people were terrible. I wanted to change, my hotel reservation because of a death in my family. They flat refused to credit, change, or cancel any of my stay. Thanks for nothing!
Well run Hotel with courteous Staff. Highly recommended
This is probably one of the best hotels I have stayed in, not just in terms of luxury but getting everything right. Apart from one thing.... The room was excellent, spacious, comfortable, loved having a suite, sofa etc. Breakfast was excellent, fantastic even, plenty of choices, staff were helpful, location great, very central. It's just that there was no hot water, at all. The room has a switch for the water heater, but it did not work. Since i got in very late i could not be bothered to move rooms at midnight. The reception were apologetic, but did nothing about the issue. Otherwise my rating would have been 5 stars.
- Walking distance to Pavilion Kuala Lumpur
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Berjaya Times Square Hotel, Kuala Lumpur is within a mile (2 km) of other popular sights such as Petaling Street. This 650-room, 4.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Located centrally in Kuala Lumpur, it's also close to Petronas Twin Towers and Merdeka Square.
Enjoy dining at the hotel's 2 onsite restaurants: Big Apple specializes in international cuisine and serves breakfast, lunch, and dinner; Samplings on Fourteenth offers relaxing garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
All 650 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, free newspapers, and free bottled water are other standard amenities.
Berjaya Times Square Hotel, Kuala Lumpur features an outdoor pool, a children's pool, and a fitness center. Parking is MYR 10 per day (MYR 20 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for MYR 250 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 15 meeting rooms.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 2336 reviews