The Peninsula Hong Kong5.0 out of 5.0
The Peninsula Hong Kong5.0 out of 5.0
Recent guest reviews
Staying at a Peninsula hotel has long been on my bucket list, so you can imagine how excited I was when I found out that I would be staying with my tour group at three of them during our tour throughout China (Hong Kong, Beijing, Shanghai). This was the first Peninsula hotel I stayed in and by far the one I liked the most. The level of service and attention to detail was phenomenal and I was always greeted with a smile. The afternoon tea was fabulous and I was glad that I didn't have to queue for the tea as a hotel guest, just make a reservation. My spa treatment was divine and the view of the harbor from the relaxation room was a real treat. The service I received at this hotel has definitely spoiled me. Oh well, I guess I'll have to find more Peninsula's to stay in.
We are traveling in Asia for five weeks with our four children and staying at all of the Peninsulas along the way. This hotel is the best of all of them. The bright spots are a massive pool, friendly and attentive staff, amazing arcade of shops, wonderful lobby atmosphere, great rooftop bar with a view across the river. The rooms are large and have the classic wood finishing that appears elsewhere, such as Paris. Everyone speaks English, so there is no language barrier. I couldn't imagine staying anywhere else.
We stayed for 3 nights at the Pen before heading to Angkor. We decided to splurge and booked the VIP arrival package and were picked up at the gate after disembarking the plane, whisked through immigration, and were brought to the Rolls Royce Phantom car for the transfer to the hotel: Very nice albeit very expensive experience. We booked a deluxe room in the main wing and were upgrade to the tower with a room facing Kowloon which was very spacious but lacked character. In hindsight we should have upgraded to a harbor view to make the stay more memorable. What we liked very much: pool area with the big terrace overlooking HK and very nice staff, location is terrific and you can walk to the star ferry to get to HK Island easily. What we think could be improved: (1) breakfast: we had to wait for a table almost every day at the Verandah (buffet style breakfast), they were too busy. On the day of check-out, we decided to have a la carte breakfast at the Lobby. Our waitress was totally overwhelmed, drinks arrived late. They forgot about my mother‘s breakfast and we ran late. (2) Also, the hotel has no space in the Lobby for its guests to sit. The Lobby tends to get very crowded with tourists and visitors for the afternoon tea and you really have to fight your way through the reception. However, when we were waiting to get picked up for the airport transfer, we were a bit lost since there is nowhere for hotel guests to sit but for one sofa at the reception. Further, we found the front desk staff a bit disappointing as they did not always greet or say anything nice when you passed by but would often look down or pretend to be busy. I always wanted to stay at the Pen in HK. I must say that I enjoyed my stay very much, but would probably opt for another hotel next time which is not so busy and famous as the Pen.
The founding principles of the Peninsula Brand were...exceed every expectation of every guest every time they visit! Create an experience that even ROYALS will marvel! Build gorgeous hotels with extravagant decor in chic locations that serve the finest food and provide service that is sure to thrill each guest as if they are ROYAL... even the ROYALS are smiling! When you arrive, you know you are in the finest hotel and a wave of emotions comes over you... your in for an experience of a lifetime! From the Rolls Royce house cars picking you up at the airport if you wish... to the staff greetings upon arrival and the daily graciousness and attentiveness to your every need! My experience was amazing as usual with an added story that so impressed me❤️ I wasn’t feeling well the next morning and hotel managers sent security and a nurse within minutes of my call to my room! They were amazing, thoughtful and caring! They checked on me all day. The following morning, I still wasn’t feeling great so they called a local VIP Dr close by and got me in for the 1st appt of the day... then they had provided a personal security guard to walk me over to the drs office and stay with me the whole time...he even asked if he should come in for the exam :), I smiled and said I’ll be ok! That’s the Peninsula and I absolutely love the hotel and staff❤️
Lovely and delicious, but anticipate a line so come early. It was my first time but my siblings have been there and so knew what to get thus everything I had was good. The scones with clotted cream are unforgettable, I had to write a review now since I recently had scones in another restaurant and this was a far cry and wish that these scones can easily be available where I live. Will definitely line up again for afternoon tea the next time we're in HK.
This was our first stop on a tour of China! What a start! This hotel is Amazing! World Class service! The suites are spacious, neat and beyond clean! Great location for shopping and enjoying the harbor area.
Great experience at the Peninsula flagship. Rooms were impeccable - clean and modern. Great harbor views from rooms on upper floors. Nice indoor pool. Spa was top notch - great service. Enjoyed every aspect of this grand dame - highly recommended!
I recently stayed at the Peninsula for two nights on my way back to the UK from Australia. Throughout my stay I experienced superb service where nothing was too much to ask and anything I requested was quickly supplied or responded to. My harbour view room offered state of the art technology, space and comfort. However the showstopper is the spectacular view of Hong Kong island - what a site to wake up to! I would like to make special mention of the service I received after I checked-out as I had a couple of hours to pass before my journey to the airport. Not only was I given complementary coffee (and cheesecake!) but I also received a small gift and was given access to the hotel's small museum. I was sorry to leave and will certainly return next time I am in Hong Kong. Special thanks to Hazel Tang, Guest relations Executive for all of her help.
Our favorite hotels have to be The Peninsulas, and this one did not disappoint! We were checked in by Hazel Tang and from the moment she gave us our upgraded suite she took care of us like royalty. We told her it was our 40th Anniversary and she sent us a big bouquet of roses and peonies( she had asked me what my favorite flowers were when we talked about visiting the flower market. She bought us drinks and wine. She made sure we were taken care of in all the restaurants and bars. Our tables were always by the window so we could see the lite shows of Hong Kong at night. Our room had a fireplace and telescope and all phone calls to the states were easily made from the room landline for free. The hotel like all the Peninsulas are magnificent. The service impeccable......even the housekeeping services lined up all our toiletries and folded our clothes! The location was on The Kowloon side and perfectly, which is where vacationers should stay. The business trip people are better off on the Hong Kong side
Having stayed at several Hong Kong luxury hotels, the Peninsula is still our favorite. Just completed a three night stay there for business and pleasure. Minor issues at check-in as it was booked on line through FHR AMX. Hotel did not understand that expedia is just the booking engine and that this was an FHR reservation. So no mention of amenities, no survey, no room upgrade to harbor view although the hotel was not full. However, once discussed with the team, the breakfast credit and additional credit for the hotel was extended. Room was very well appointed and clean. Appreciated the small touches like replacing the fruit that was missing each day. Dined in the Swiss restaurant as the other was closed for a private event. Had dim sum in Chinese restaurant and it was excellent. The host quickly found a table on a Saturday afternoon even though I hadn't made a reservation. Definitely superior hotel to others in the city although there are many nice ones.
- Steps from Victoria Harbour and Hong Kong Space Museum
- Free WiFi in rooms and public areas
- Onsite dining
Located in Tsim Sha Tsui within a 5-minute walk of Harbour City, The Peninsula Hong Kong is within 2 miles (3 km) of other popular sights like Nathan Road Shopping District. This 300-room, 5-star hotel has private in-room spa tubs along with a full-service spa and an indoor pool.
There are multiple options for onsite dining with 7 restaurants, including The Lobby, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
Guests can expect to find 55-inch an LCD TV with satellite channels and a DVD player, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include private spa tub, an iPod dock, and a sitting area.
Guests of The Peninsula Hong Kong enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for HKD 800 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
96.0% of guests recommend this hotelTotal of 2041 reviews