Hilton Garden Inn Hong Kong Mongkok4.0 out of 5.0
Hilton Garden Inn Hong Kong Mongkok4.0 out of 5.0
Recent guest reviews
I’m happy to see another Hilton in Hong Kong. We have been waiting for you. This one is nestled in the Mongkok Canton and it is superb! I just stayed there last week and I will be returning next week. The staff was so friendly and efficient. The hotel is brand new. The location is the best.
Booked by AE platinum card as well as a gold member of Hilton. Expected to have room upgraded. Unfortunately, we were told that the rooms were full and not able to upgrade to executive room. It’s fine but could be better if we entitle to the whole nice gold member experience. Overall the room is nice (it’s getting a bit old though). Staff are friendly. Breakfast is okay. Can be rated at a 3.5-4 stars hotel.
Great location and great service. Super clean rooms. The only thing that bothered us is the size of the room. It's really small for us. I'd recommend it for its location and service. If you don't mind the size of the room. To paint you a pic, we are two brothers in a twin room and we could barely move inside the room.
Check-in and check-out were very smooth and the staff was very professional, Emily. Room was well-maintained and clean. Bed was very comfortable and I have a very good, relaxing sleep. Housekeeper, her name is Candy, was very nice and friendly when I left the room for check-out. I somehow left my computer and phone in the room, and she was quick enough to come after me at the elevator. She was wonderful. Breakfast was very good, with good quality choices.
Hilton Garden Inn at Mongkok has become my "go to" hotel whenever I come to Hong Kong. It is convenient to many public transportation options. Easy walk to a decent size shopping center and many HK Tea Cafe for food and snack. What also makes this Mongkok facility stand out is the great Front Desk staff, especially the assistant manager - Isaiah and the Front Desk rep - Moore. They make my every stay pleasant and enjoyable. I only wish it is easier to contact the hotel front desk directly. The HK phone number listed in the hotel directory indeed connects you to a Shanghai office where no service representative have any clue of my reservation or my questions. What a shame that the Corporate Shanghai Office of this facility is also not friendly.
Excellent service! The staffs are very friendly and thoughtful, they left a note in the room told me to borrow an umbrella from the front desk because the next day might rain. Also the room is very nice and clean. The location is convenient just a few minutes walk to the popular shopping area..
The hotel is very acciessiable! The room is very clean! The staff are very friendly! The survice is very nice! The only problem was that the aisle outside the room was so noisy in the moring that I was woken up really eraly, maybe I was too nervous or sensitive. Anyway, it is a nice trip!
Great place to stay in Hong Kong. Easy to get to and walking distance to the many "market" streets if Kowloon. Great and very helpful staff. Real nice rooftop pool and fitness room. Will stay again when I return to HK.
Very limited bar and restaurant offerings. The bar menu lists a dry martini, but the server mentioned that they did not have the vermouth nor olives. i go to the restaurant for an early dinner (I was starving due to the time difference) only to be told that restaurant was full for the next hour. I got a burger from room service, very sad looking. Location not the best.....Rooms were OK
1. The rooms were clean 2. The staff were friendly 3. Good environment for resting 4. It gave me the perfect vacation. 5. The swimming pool was clean and the facility was convenient 6. Overall, it was quiet. Thank you very much.
- Steps from Victoria Harbour and Nathan Road Shopping District
- Free WiFi in rooms and public areas
- Outdoor pool
Located in Mong Kok, Hilton Garden Inn Hong Kong Mongkok is next to popular attractions like Victoria Harbour and Nathan Road Shopping District. This 4-star hotel has 258 guestrooms and offers conveniences like a bar/lounge, an outdoor pool, and free in-room WiFi.
Start your day off right with buffet breakfast, which is served for a fee from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free manager's reception on select days.
40-inch an LCD TV are available for entertainment, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include a refrigerator, an electric kettle, and free bottled water.
Built in 2016, the brand new Hilton Garden Inn Hong Kong Mongkok offers an outdoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a seasonal outdoor pool, and a computer station.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 771 reviews