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Kowloon Shangri-La, Hong Kong

5.0 out of 5.0

Recent guest reviews

they give you a smart phone to use that has a hotspot so you can use your own phones and ipads. totally free of charge. w unlimited data!!! wow

Beautifully furnished rooms and amenities. We just stayed at the Four Seasons in Singapore after Hong Kong, and the rooms there were very inferior to the Kowloon Shangri-la. Would definitely recommend.

Room is dated. Good location and friendly and helpful staff

Beautiful hotel with helpful staff a little on the steep end but worth it

Delayed check in as room was not ready, then smelled terrible (smoke, other odors). Connie found us a better room late in the evening. She did so much to accommodate us and completely reversed our initial bad experience. We ended up having a wonderful stay and would come back. Thanks so much to Connie!!

This hotel has amazing hotel rooms. I stayed on the club level. The room size was immense. The service was excellent - right from the doorman to concierge. Some of the staff were not totally conversant in English. That was very strange for a 5-star hotel. Access to club level was useful. The views of Victoria harbor from the Club (20th floor) were spectacular. Readily available coffee, muffins, snacks was useful. The views and service at the ground floor bar were also great The location is perfect for tourists. It is not great for business as most of the offices are in Hong Kong Island (about 30 minutes by cab)

The staff are exceptionally nice, helpful and friendly.

Large beautifully appointed rooms. Friendly stuff and fantastic two restaurants. A cantoneses restaurant is a must for dim sum lovers.

Very comfortable and pleasant. Excellent breakfast.

This hotel is located in the perfect location for vacation in Kowloon. It is right next to the subway entrance, which is very easy to use. Tons of restaurants and shops nearby. Right on the harbor. walking distance to the ferry and museums. The staff was extremely knowledgable and helpful. It couldn't have been a better experience! I highly recommend this hotel!

This is a really good Hotel in Hong Kong, although Hotels in Hong Kong are all expensive. Location is very good, Staff are most helpful and friendly, food is fair, room cleanliness is also very good.

We did not enjoy this hotel at all, We expected so much more, upon check in our room smelled moldy, so we contacted the staff, yet they did absoulty nothing. I will never stay here again!!!

great hotel with great prices.even with the jewelry fair going on.

I did not have a good experience from the start, the Hotel did take my credit card an block a large amount after explisitly instructions not to block only inprint my card. The bed was worn out, the pillows was worn out and the food was below standards for a 5 star hotel. They have plenty of staff opening doors and welcoming you in, but no service beyond that. The last day the hall was so overpowered by paint or cleaning fumes it was unbearable.

Airline itinary did not show date change and we arrived the morning after a 14 hour flight on what we thouht was our check in dare it was actually our check out date. We had a layover on our return flight and asked if they would consider givingng us that date instead. No way! We are screwed!

I wish I could give half-star grades, because the Shangri La was almost perfect, but not quite. The welcome was fantastic; we were picked up at the airport and whisked to the hotel, where we were allowed into our rooms well before standard check-in time. This was very appreciated after an overnight flight from Melbourne. The lady who greeted us, Eri, was a delight. She made us feel very special and very welcome. Perhaps the let down was in the Club Lounge, where we were perhaps rather made to feel less welcome. Compared with other hotel lounges, the snacks appeared to be limited in quantity and carefully monitored. I also had a massage in the Fitness centre, but felt the service there was somewhat perfunctory and it left me feeling stiff and sore, which was not the point of the exercise. Finally, we were under the impression that we would have packed breakfasts ready for the day of our departure, as we were leaving very early. Unfortunately, this was not the case, which left us scrabbling around trying to get something sorted out. However, ultimately these were minor quibbles. The hotel and staff are really generally top class and I would certainly be very happy to return there one day in the future.

it was very confortable and the smeel of the lobby its great its flowwers aroma

64 Mody Road Kowloon

Hotel highlights

  • Steps from Victoria Har...
  • Free WiFi and wired Int...
  • Onsite dining
  • Spa

Located in Tsim Sha Tsui, Kowloon Shangri-La, Hong Kong is adjacent to Tsim Sha Tsui Promenade and within a 5-minute walk of other popular sights like K11 Shopping Mall. This 688-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

There are multiple options for onsite dining with 5 restaurants, including Angelini, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free local calls, and free bottled water.


Property features

At Kowloon Shangri-La, Hong Kong, guests enjoy a full-service spa, an indoor pool, and a health club. Valet parking is available for HKD 550 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a meeting room.

Room options

Horizon Club Deluxe Twin Room with Club Lounge Access

Twin 2 | Sleeps 3

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

Twin 2 | Sleeps 3

Horizon Club Deluxe King Room with Club Lounge Access

King 1 | Sleeps 3

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

King 1 | Sleeps 3

Guest reviews for Kowloon Shangri-La, Hong Kong

Everyone (8) Couples (5) Business (6) Family (4)
5
Everyone

By on May 15, 2019

Review comment responded on May 20, 2019

Your rating is truly appreciated. Thank you and we all look forward to welcoming you back soon. Best regards, Conor Hadlington, Resident Manager

5
Partner Couples

they give you a smart phone to use that has a hotspot so you can use your own phones and ipads. totally free of charge. w unlimited data!!! wow

By on May 14, 2019

Review comment responded on May 20, 2019

Thank you for choosing Kowloon Shangri-La, Hong Kong and for having taken the time to share your feedback. I am glad to read that you had a very good staying experience at the Hotel. We do hope to have the opportunity to welcome you back again very soon. Best regards, Conor Hadlington, Resident Manager

5
Everyone

Beautifully furnished rooms and amenities. We just stayed at the Four Seasons in Singapore after Hong Kong, and the rooms there were very inferior to the Kowloon Shangri-la. Would definitely recommend.

By on Feb 18, 2019

Review comment responded on Feb 28, 2019

Thank you for your rating! Hope to see you again real soon. Best regards, Conor Hadlington, Resident Manager

4
Families

Room is dated. Good location and friendly and helpful staff

By on Feb 17, 2019

Review comment responded on Feb 28, 2019

Thank you for your rating! Hope to see you again real soon. Best regards, Conor Hadlington, Resident Manager

3
Everyone

By on Feb 17, 2019

4
Everyone

Beautiful hotel with helpful staff a little on the steep end but worth it

By , from Qatar on Nov 14, 2018

5
Everyone

By on Nov 1, 2018

5
Everyone

Delayed check in as room was not ready, then smelled terrible (smoke, other odors). Connie found us a better room late in the evening. She did so much to accommodate us and completely reversed our initial bad experience. We ended up having a wonderful stay and would come back. Thanks so much to Connie!!

By , from AZ on Oct 28, 2018

5

excellent hotel, great service, touristy location

Everyone

This hotel has amazing hotel rooms. I stayed on the club level. The room size was immense. The service was excellent - right from the doorman to concierge. Some of the staff were not totally conversant in English. That was very strange for a 5-star hotel. Access to club level was useful. The views of Victoria harbor from the Club (20th floor) were spectacular. Readily available coffee, muffins, snacks was useful. The views and service at the ground floor bar were also great The location is perfect for tourists. It is not great for business as most of the offices are in Hong Kong Island (about 30 minutes by cab)

By , from New York on Mar 9, 2018

Review comment responded on Mar 16, 2018

Dear Sri, thank you for taking the time to share your review. Your comments are much appreciated and we hope to have another opportunity to welcome you back with a most pleasant stay next time. Best regards, Philip Dewar, General Manager

5

very nice hotel and friendly staff.

Everyone

The staff are exceptionally nice, helpful and friendly.

By , from new york on Dec 19, 2017

Review comment responded on Jan 17, 2018

Dear jackie, thank you very much for your review and we are glad to know that you had a most enjoyable stay with us and for the time taken to share your feedback. We all look forward to welcoming you back in the time to come. Best regards, Philip Dewar, General Manager

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon,