Nice and quiet
Unbelievable so much hair everywhere in the bathroom
Quiet.
Although an older property, they have maintained it well. Our room was clean, the pool was great, and the staff very friendly.
Swimming pool very bad. Color of water had a horrible yellowish/green cast. Sliding door from room to outside was very diificult to open (screen also) And the entire panel of glass, the seal had broken so it was all cloudy.
When I first checked in, the desk person told me it was an old property, so (for example) the card keys didn't work in the back doors - so we could only use the front door (our rooms were in the back). The pool was freezing cold, and there was all kinds of junk on the floor of the pool - it was not maintained well at all.
I hate To say anything negative. Property has gone downhill. I understand It has been around for a long time, but a manager still has a responsibility of taking care of their property. The lamp on the desk was cracked, not really a big deal. But when added to 100 sugar ants in the bathroom and the bathroom door being damaged from water over the years and not replaced. It was not to standard. Bed was nice, heat worked well. It’s a convenient location. But there was a lot to be desired. In the later part of the day there was a random in the foyer using the power source to charge something. Not really the hotels fault, but transients know that no one walks the premises so they think it’s okay to do. I’d not use the hotel again, and hope that it receives the upgrades it needs, to be the facility it once was.
Hotel is decent for a short stay. A little outdated, but clean. Our AC unit in our room didn’t work very well and only turned on whenever it wanted to. Keep in mind that there is no elevator & that you will need to carry everything up the stairs - not the funnest thing to do with a stroller, baby, plus luggage. Location is spectacular! Perfect area to be in! Walking distance to food, shops, mall, stores, etc & right off of the freeway!
Staff was friendly and helpful, room was clean and organized....will book in the future.
Close to retail and where I needed to go. Definitely recommend.
The room was clean but the outside area was very unkept. The pool area was dirty and the water feature was filled with algae. The staff was nice. There are no elevators so we had to walk a long ways and do many stairs to get to the pool.
Torn carpet, fitness room very small, non responsive front desk.
Check in staff did not give any info on the hotel.We didn't know if there was breakfast available,a pool,wifi. TV channels are poor. Room was clean and very quiet.
Found bed bug in the bed. Reported to front desk. They tried to move us next door. Then changed an move us to another area. No one came to check the room. The complaint wasn’t noted. I asked if the message was relayed or if they were having it checked out. They said they weren’t aware of the complaint. Leaving we saw house keeping going in to clean. I asked if she was aware, she wasn’t.
the hotel was nice but thought i was getting much more updated place to stay for the money if the room would have been less it would have made more since to me
Nice hotel. Very clean and comfortable. Staff was very friendly and helpful.
Red Lion Hotel Kennewick Columbia Center places you within a leisurely stroll of Columbia Center Mall and Three Rivers Convention Center. This 3.5-star hotel has 162 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Buffet breakfast is offered for a fee weekdays from 6:00 AM to 9:00 AM.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Red Lion Hotel Kennewick Columbia Center enjoy a gym, free WiFi in public areas, and a conference center. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Nice and quiet
Unbelievable so much hair everywhere in the bathroom
Sean we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Desiree, thanks for staying with us. We appreciate your feedback!
Quiet.
Jesus, Thank you for your review of our hotel.
Although an older property, they have maintained it well. Our room was clean, the pool was great, and the staff very friendly.
Cory, Thank you so much for your positive review of our hotel. We were so glad to hear that you enjoyed your stay with us. Please stop in again, the next time you are in our area.
Swimming pool very bad. Color of water had a horrible yellowish/green cast. Sliding door from room to outside was very diificult to open (screen also) And the entire panel of glass, the seal had broken so it was all cloudy.
David, Thank you for your review of our hotel.
When I first checked in, the desk person told me it was an old property, so (for example) the card keys didn't work in the back doors - so we could only use the front door (our rooms were in the back). The pool was freezing cold, and there was all kinds of junk on the floor of the pool - it was not maintained well at all.
Thanks for staying with us. We appreciate your feedback
I hate To say anything negative. Property has gone downhill. I understand It has been around for a long time, but a manager still has a responsibility of taking care of their property. The lamp on the desk was cracked, not really a big deal. But when added to 100 sugar ants in the bathroom and the bathroom door being damaged from water over the years and not replaced. It was not to standard. Bed was nice, heat worked well. It’s a convenient location. But there was a lot to be desired. In the later part of the day there was a random in the foyer using the power source to charge something. Not really the hotels fault, but transients know that no one walks the premises so they think it’s okay to do. I’d not use the hotel again, and hope that it receives the upgrades it needs, to be the facility it once was.
Thank you for your response
Hotel is decent for a short stay. A little outdated, but clean. Our AC unit in our room didn’t work very well and only turned on whenever it wanted to. Keep in mind that there is no elevator & that you will need to carry everything up the stairs - not the funnest thing to do with a stroller, baby, plus luggage. Location is spectacular! Perfect area to be in! Walking distance to food, shops, mall, stores, etc & right off of the freeway!
Thank you for the review! I apologize for the inconvenience of the stairs as well as the AC unit issues. I will follow up with my engineer to ensure this is resolved.
Maribel, thank you so much for your positive review of our hotel. We hope to see you again soon.