The customer service was amazing, the place was very clean and accommodating.
Room was very dirty, hotel smelled musty and the staff was very unprofessional. Would not recommend to friends or family.
Nice friendly clean hotel. Close to a lot of business and easy access to the highways.
This hotel is not a luxury hotel as it is advertised. Super nice Staff, but the hotel is sketchy once you get to the rooms. Each room should have a coffee maker, desk, and mini fridge.
Hidden gem in KC! Very nice staff from check in to check out and awesome room. Complimentary cinnamon roll was good and so was coffee. It was so nice to have it delivered to our room.
Was a pleasant stay and room was very comfortable and clean. Landscape was unkept but didn't effect our stay.
Great Location by the track. Staff friendly. We like the variety of room themes. Breakfast was a variety of items to chose from and delivered to your room.
would not change 1 thing...excellent..the only bad thing was the ac in room stopped working but the staff was very apologetic and took care of complaint exceptionally well. Thank you for a lovely weekend.
My husband and I stayed in the Castaway Isle room, which was just okay. There was nowhere to put even our overnight suitcase, except on the floor. We did have a shower, but it was connected to the whirlpool tub, which made it very awkward to get into (tub was also very hard to access and we're young!). Also, you can't control your heater/ac thermostat, they "adjust" it for you=freezing! Breakfast delivered to your room was a nice touch, but not so many choices...basically a microwaved omelet, croissant, or yogurt, plus a yummy cinnamon roll. Overall, Chateau Avalon needed some updating and general cleaning, but we still won't waste our money here again.
We had a weekend getaway and it was wonderful. Close to shopping, restaurants and theaters. We stayed in the Pirates Cove and the room was wonderful. The bed was so comfortable and the jacuzzi was perfect for a cold winters night. A+ all around including the breakfast brought to your room!
while our stay we attended the nascar races and activities
We stayed in the Serengiti room. It was great. Breakfast was fantastic and everyone was very friendly. The entire place was beautiful. They even had dvds that you could borrow to watch movies in your room. But the best part of the whole experience was the tub.
Great for relaxation and romance
Located in I-435 West KC-KS, Chateau Avalon Hotel & Spa is within 2 miles (3 km) of popular attractions such as Kansas Speedway and Legends Outlets Kansas City. This 62-room, 3.5-star hotel welcomes guests with a bar/lounge, a full-service spa, and free in-room WiFi.
For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
Guests can expect free WiFi and 60-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, designer toiletries, and bathrobes. Free local calls are also standard.
A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Chateau Avalon Hotel & Spa. There's free parking and limo/town car service. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this spa hotel include a 24-hour business center, coffee/tea in a common area, and a meeting room.
The customer service was amazing, the place was very clean and accommodating.
Room was very dirty, hotel smelled musty and the staff was very unprofessional. Would not recommend to friends or family.
Nice friendly clean hotel. Close to a lot of business and easy access to the highways.
This hotel is not a luxury hotel as it is advertised. Super nice Staff, but the hotel is sketchy once you get to the rooms. Each room should have a coffee maker, desk, and mini fridge.
Hidden gem in KC! Very nice staff from check in to check out and awesome room. Complimentary cinnamon roll was good and so was coffee. It was so nice to have it delivered to our room.
Was a pleasant stay and room was very comfortable and clean. Landscape was unkept but didn't effect our stay.
Great Location by the track. Staff friendly. We like the variety of room themes. Breakfast was a variety of items to chose from and delivered to your room.
