Safe location and clean the staff is always pleasant and helpful
Had ti come back three times before room was ready, communication between staff was very poor as they weren't sure if room was ready on third visit as well, but once we got are room we enjoyed it just didnt like the wait.
Televisions didn't work, could not get ac to work right, numerous complaints, nobody there to help after 8:00 at night
We liked the location. Disappointed in the trash accumulating on the trash cans in the hallways. Pizza boxes left on top of the containers were there from the time we arrived until we left. The trash cans at the outside entry were always full. The breakfast staff was friendly and the breakfast area was clean and well stocked. Front desk personnel were friendly and helpful
Te ac wasn't working and the computer crash three times while checking in.
The only issue was the pool had a mechanical issue and we were planning to swim with our kids so that was a pretty big bummer for us.
Property appears to be rather nice and well kept. Once in our room however the TV remotes didn’t work, after new batteries the TV speakers were broken. After leaving and returning to our room the AC has broken causing us to switch rooms. The second room, same story with the remotes however this time the audio on the tv did work. Although the room was tolerable, the AC would not go below 72 degrees. Beds at semi ok, nothing great about them. On the other hand the staff was very friendly and helpful with anything needed and the hot breakfast was very filling. I did like the fact that the staff wasn’t scared to make all the guest follow rules and the kitchen lady’s did a great job keeping everyone in line and the food area clean.
The location was great. Staff was friendly. Loved the spacious suite rooms with God’s WiFi. Breakfast that was supposed to start at 6 am came out in stages over about 20 minutes.
During check, I was given room 108 which was dirty. The receptionist apologized and said, She had to do a bed check ( very nice young lady) it wasn’t her fault, this property was under staffed and rooms were marked clean but was everything but cleaned. We arrived at 7pm off the highway and didn’t get a clean room until 930pm. We booked this hotel for the indoor jacuzzi and swimming pool. Unfortunately, the jacuzzi was out of service and the pool area was dirty. The third floor entry way had dead cockroaches and other bugs. The best thing about this hotel was the free cookies!
The staff was very friendly and welcoming. The room was clean and well stocked. The hot tub was perfect and breakfast was hot and fresh. Will definitely stay agsin😊
I loved that it was so close to Target and The Legends Outlet Mall! ❤️
Was clean and comfortable very friendly staff and close to alot of activities
Hotel was located in a great location, it was close to everything we wanted to go see.
The restrooms were not very clean. The breakfast was not good
2 nights, housekeeping didn't clean our room. 1 trash can emptied, 1 n bathroom wasnt. didn't clean the sink, probabl didn't clean toilet or shower either.......
Located in I-435 West KC-KS, Country Inn & Suites by Radisson, Kansas City at Village West, KS is a leisurely stroll from popular sights such as Legends Outlets Kansas City and Kansas Speedway. This 116-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Free buffet breakfast is offered each morning.
Country Inn & Suites by Radisson, Kansas City at Village West, KS's 116 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and ironing boards.
At Country Inn & Suites by Radisson, Kansas City at Village West, KS, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's RV, bus, and truck parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Safe location and clean the staff is always pleasant and helpful
Had ti come back three times before room was ready, communication between staff was very poor as they weren't sure if room was ready on third visit as well, but once we got are room we enjoyed it just didnt like the wait.
Thank you taking the time to review our hotel. I would like to apologize for the issues that you and your family had while you stayed with us. I will let you know that these Issues have been addressed with Management and are being corrected. Thank you again for staying with us and for reviewing our Hotel.
Televisions didn't work, could not get ac to work right, numerous complaints, nobody there to help after 8:00 at night
We liked the location. Disappointed in the trash accumulating on the trash cans in the hallways. Pizza boxes left on top of the containers were there from the time we arrived until we left. The trash cans at the outside entry were always full. The breakfast staff was friendly and the breakfast area was clean and well stocked. Front desk personnel were friendly and helpful
Te ac wasn't working and the computer crash three times while checking in.
The only issue was the pool had a mechanical issue and we were planning to swim with our kids so that was a pretty big bummer for us.
Property appears to be rather nice and well kept. Once in our room however the TV remotes didn’t work, after new batteries the TV speakers were broken. After leaving and returning to our room the AC has broken causing us to switch rooms. The second room, same story with the remotes however this time the audio on the tv did work. Although the room was tolerable, the AC would not go below 72 degrees. Beds at semi ok, nothing great about them. On the other hand the staff was very friendly and helpful with anything needed and the hot breakfast was very filling. I did like the fact that the staff wasn’t scared to make all the guest follow rules and the kitchen lady’s did a great job keeping everyone in line and the food area clean.
The location was great. Staff was friendly. Loved the spacious suite rooms with God’s WiFi. Breakfast that was supposed to start at 6 am came out in stages over about 20 minutes.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.