Thank you to all the staff. You were incredible!! Especially the front desk staff.
The front desk lady was great very friendly and helpful
It was good, the bath room sink was dirty, mirror in bathroom had water spot and there was no extra t toilet paper but other than that the room looked really awesome and the staff was very helpful and friendly
My room was full of ants.
The breakfast was very bare bones. The second night we stayed we had to call the front desk because some kids were having a party in the room next to us and after the cops were called it took over an hour to get everything squared away. Well past midnight before they left and even longer before we were able to go back to sleep.
The road into the property is not great - it isn’t off the main roads.
Noise all night coming from room next door and hallways. Air conditioning/ heat not working properly.
It was a waste of money… old and cheap
A/C didn't work. It was a problem in numerous rooms based on comments made. Staff was great. Tried to help as much as possible and were very friendly. If the A/C problem is fixed I would stay here again.
Everyone was really nice the room was very nice and the property is very well kept. It is conveniently located near some good shopping and food. The only thing I didn’t like is because of Covid we did not get trash taken out or towels unless we asked for it and we stayed 6 nights. It was nice though house keeping ended coming and asking if we needed anything.
The room didn't look as nice as advertised
Safe location and clean the staff is always pleasant and helpful
Had ti come back three times before room was ready, communication between staff was very poor as they weren't sure if room was ready on third visit as well, but once we got are room we enjoyed it just didnt like the wait.
Televisions didn't work, could not get ac to work right, numerous complaints, nobody there to help after 8:00 at night
Located in I-435 West KC-KS within a short walk of Legends Outlets Kansas City, Country Inn & Suites by Radisson, Kansas City at Village West, KS is within 2 miles (3 km) of other popular sights such as Kansas Speedway. This 116-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is offered each morning.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Country Inn & Suites by Radisson, Kansas City at Village West, KS enjoy access to free WiFi in public areas, a business center, and coffee in a common area. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a computer station, and a library.
Thank you to all the staff. You were incredible!! Especially the front desk staff.
Cashy, thank you so much WOW 5/5 you really showed love to us. Please come back and see us and soon!
The front desk lady was great very friendly and helpful
Paulette we are so happy that you stayed with us and had a great experience. Wow 5/5 is truly amazing and we truly appreciate the comment about our staff. Please come back and see us for an even better visit. Thank you for this feedback!
It was good, the bath room sink was dirty, mirror in bathroom had water spot and there was no extra t toilet paper but other than that the room looked really awesome and the staff was very helpful and friendly
Paulette, we thank you for this review. 5/5 is an amazing review. We do apologize for your room experience and please know I have addressed this with our housekeeping and I ensure you that we are working so that this is not something that will happen again.
My room was full of ants.
On behalf of the staff at the Country Inn & Suites, I apologize that you had to experience this during your stay, we have been takin the accurate measures to get these things taken care of. we do appreciate your feed back and hope to see you again.
The breakfast was very bare bones. The second night we stayed we had to call the front desk because some kids were having a party in the room next to us and after the cops were called it took over an hour to get everything squared away. Well past midnight before they left and even longer before we were able to go back to sleep.
We truly apologize for the incident that happened during your stay. That is a rare occurrence at our hotel. We handled it as quickly as we possibly could. Thank you for your feedback.
The road into the property is not great - it isn’t off the main roads.
Noise all night coming from room next door and hallways. Air conditioning/ heat not working properly.
It was a waste of money… old and cheap
Angela, 5/5 WOW this is an amazing review and feedback!! We would love to have you back for an even better experience with us. Thank you so much for this review.