Hotel is great with great pool, friendly staff and the food is fantastic. Booked with Orbitz the wrong night but was a non-refundable room. Hotel happy to change the date but Orbitz customer service was not. Will go to the hotel, but not through orbitz.
Very friendly staff, willing to go the distance if you were to have any complaints. The Knights Inn was a convenient stopover from a very long day of changing planes and traveling for 17 hours. Wish we had grabbed a loaf of bread and some condiments as rooms have a mini kitchen, 2 burners, microwave, ...
there was marijuana smell coming from next room. they could have given us a better room to accomodate since we had 2 kids. there is a door which connect the 2 rooms and the smell came from this door from next room. I had to speak to the people next room to stop smoking marijuana as it was bothering ...
The room was clean and well appointed. Obviously, there has been a renovation and new furniture installed. However, a number of nuisances exist. The bathroom light switch is inconveniently located by the room's door and behind the bathroom door. This means you have to close the bathroom door to turn ...
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This is a great place for the price. The place is clean,quiet and the staff is excellent. My only complaint is that the Wi-Fi sucks.. they are changing their internet provider. I recommend the place.
Overall good except: 1. the replacement staff at night just not helpfull at all. i asked questions and he just stared at me & no answer. I speak english. 2. the hotel have mountain view, i stayed for 4 nights and got a wall view which is 4 feet from the window, but if you like to wake up late, this room is the right one, because it always dark even opening the curtain and was sunny outside.
Reception staff very friendly, room was ckean and nice
Very well maintained; difficult to get to from the freeway unless GPS programed.