A Disappointing Stay Despite Friendly Touches
We had high hopes for The Plaza Hotel Downtown, but sadly, the experience fell well short. Though we appreciated the friendly staff and found the beds quite comfortable our overall stay was disappointing. Although the hotel had plenty of character, the room felt dated, the bathroom was very small, and the elevator was rickety and slow. Most concerning was the surrounding downtown area, it felt noisy, unclean, and not especially safe, which made it hard to relax or enjoy the location. The carpark was very tight, so difficult to navigate. While there were a few positives, they weren’t enough to outweigh the negatives. We hope future improvements can help this property reach its potential.