Holiday Inn Express Kamloops2.5 out of 5.0
Recent guest reviews
Very good location in Kamloops, variety of food in breakfast. Flexible pool timings. Rooms are spacious. Just on the trans-canada highway 1 with an easy access. Nice location & scenic views on Kamloops from the room's window. Nice hotel overall
This is our second time staying at this particular hotel. We usually overnight in Kamloops on our way to the coast and this is definetely the best place we've stayed. The staff are friendly and professional, the hotel is very clean, the decor is modern and the breakfast is very good. The hotel is also close to the highway and easy to find. It's also close to a number of amenities - gas stations, restaurants, shops, etc.
Overnight stay on motorcycle trip across Alberta / bc. Convenient access to highway 1. Pleasant, staff. Casino and restaurants close by. Enjoyed very nice complimentary breakfast. Booked here based on TripAdvisor review and was not disappointed
We have stayed here before and past experience brought us back. We were not disappointed with the decision. The hotel was pretty full (Saturday night) but were able to provide a pet friendly room. The young lady at the front desk was more than helpful and seemed to enjoy helping guests.
This is a very comfortable and clean hotel close to all amenities. Great customer service! The pool is always clean and the complimentary breakfast has lots of options. This hotel lives up to the Holiday Inn Express standard.
Nice stopping point between Banff and Whistler. Very clean and quiet, included breakfast was good. The pancake machine was interesting. Press the one per pancake, if you push too many times they keep coming out.
By accident stayed at Holiday Inn in Vernon and was surprised by the hotel and amenities. So when we decided to stay in Kamloops for a few nights, we checked out this Holiday Inn Express. Large, nicely appointed rooms. Friendly, helpful staff. Extremely nice hot continental breakfast. Coffee available 24 hrs in breakfast room. Our new favourite place to stay. However, just a caution - if you have a choice, stay at the Holiday Inn Express, not at the ones listed as Holiday Inn Suites. You get more bang for your bucks at the Expresses.
I can't say enough about the quality of customer service at this hotel. As a business traveler, I have stayed at this hotel for many years, but was pleased to find that they had updated the rooms to a very high level. When our travel group had issues with a reservation problem on our end, the hotel dealt with us in a quick, responsive manner that went far beyond the norm for this industry. We will continue to stay with this hotel whenever we are in Kamloops, and highly recommend it to you as well.
Worst customer service! They couldn't get our room figured out, when they finally got us in a room we couldn't get in because the room locked itself. Worst first impression! When we called and asked for towels we were told to come down and get them, which would be great if I wasn't in the shower!!! After making numerous trips back down so they could get us into a room!
We had a one night stay here last night so that we could attend a family party in Kamloops. We are IHG members and frequently use their hotels. This Holiday Inn was as expected.... Comfortable beds, very friendly staff and convenient location. The free breakfast buffet was as usual and we lucked out on the egg rotation this morning by getting the scrambled eggs (my fave) rather than the egg omelettes with cheese spread :) We loved the large bar fridge in the room. The room also had a Keurig for coffee & tea. Would have given five stars, but we found long hairs on our pillow linens. So the house cleaning was not the greatest. Otherwise, all was great. We would stay here again.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Aberdeen Mall, Holiday Inn Express Kamloops is within 2 miles (3 km) of Tournament Capital Centre. This 81-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. In central Kamloops, the hotel is also close to Sunmore Ginseng Factory and Thompson Rivers University.
Free hot/cold buffet breakfast is included with your stay.
All 81 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and phones.
At Holiday Inn Express Kamloops, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 331 reviews