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Best Western Plus Kamloops Hotel

2.5 out of 5.0

Recent guest reviews

I use the Best Western chain often as I usually receive consistent customer service and satisfaction. My 1 night stay at this BW was okay but did not quite meet my expectations. The check-in took some time as the person was on the phone and failed to make eye contact with me or acknowledge my presence while they dealt with a phone reservation. I waited patiently. No acknowledgement of my BW status upon check in. I thought the room set up was odd as was a 1 bedroom suite but the living room area was between the bedroom and the bathroom. The floor was carpeted but felt as if you were walking on cement - very hard. One of the pleasures of staying in a hotel for me is to enjoy a coffee in bed watching the news before I start my day. The single cup coffee maker in the room was horrible to figure out and made a total mess with leaking water all over the place. I mentioned it to the front desk as I was checking out and they acknowledged that yes, they are difficult to operate. My stay was in November (winter) and there was only a thin blanket with the sheet on the bed. For a BW Plus I expected at least a duvet especially in the winter time. The breakfast was fine. The room was very clean. Everything else functioned in the room except for the coffee maker.

Great experience overall. We booked our stay through points during a promotional offer, which allowed us to stay for free. Hotel met all our expectations, and was very clean and appealling. The breakfast was filling, and there were many options.

our stay was great. We had a larger room that slept 4. All of the staff was very friendly and helpful. we really enjoyed the breakfast and 3 of us used the fitness room. It was a busy time for the staff as it snowed 6 inches outside and there were a lot of travellers with confused schedules

1. noisy neighbors - just families ignorant of hotel etiquette (i.e. default to being quiet; people often stay to rest from a long journey, right?) 2. dead TV remote - replaced twice and still not fully functional 3. water soaked carpet outside bathroom; not easy to miss if you walk around in socks I guess. However, not caught by cleaning staff.

The hotel is well situated in a commercial district just up the hill from downtown kamloops. It is spacious with ample free parking, wifi, and breakfast included which makes for an excellent deal. The property isn't that remarkable from the outside but the rooms are surprisingly well appointed. The thing that jumped out to me was the impeccable placement of everything in the room to the point that looked like a movie set. It wasn't that the room as lavishly furnished but every pillow, towel, and glass was precisely positioned with care. Kudos to the housekeeping staff. The maintenance staff should also be commended as I didn't notice a single thing that needed fixing or replacement. I ended up coming back for a second night.

Decided to overnight for a staycation after shovelling snow all day at home. Rebecca at the front desk was very friendly and full of information. Even gave some helpful hints about hot tub use. Our room was spacious, extremely clean and fairly quiet even though our room faced a very busy street. Had to unplug the fridge because of the noise (that all refrigerators make). Surprised to see the towels had frayed edges in a hotel of this rating. The continental breakfast was actually a hot one, complete with REAL sausages that were very tasty (not like the patties that are served elsewhere). There was a choice of egg platties (sunny side up) and hard boiled ones. And a great selection of carbohydrates! Good value; will recommend this hotel. Way to go, Tim Rodgers!

Had a great stay here...Check in was fast and friendly. The room was nice, clean and safe. The property was well located for my business needs and also to local amenities. I will stay here again when on business in Kamloops.

Like the location of the Best Western in Kamloops. It was close to shopping and good restaurants. Breakfast buffet was always hot and they changed the items every morning so it was not the same for 6 mornings in a row. The breakfast staff kept the area clear and clean. I would stay again

Nice facilities, decent breakfast, comfortable bed, quiet room. Very helpful staff. Very easy access from the road which is important for me as I usually have a trailer with me. One irritant is that there is no GOOD restaurant in close walking distance, there are a couple (average at best) that you can walk to.

Great location/Rooms a very clean/ Good Gym and indoor pool/ Staff are very professional in all ways . /Best Western Kamloops has become my home away from home. The value you receive is as good as it gets.

660 Columbia Street West Kamloops BC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Plus Kamloops Hotel places you within a leisurely stroll of Thompson Rivers University and Tournament Capital Centre. This hotel has 81 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Kamloops City Hall and Royal Inland Hospital are also near this Kamloops hotel.


Start your day off right with a free buffet breakfast offered each morning.


All 81 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. 42-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.

Property features

At Best Western Plus Kamloops Hotel, guests enjoy features like an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Queen 2 | Sleeps 6

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 744 reviews