Hotels in Jamestown Shores

"Breakfast fresh and didn’t use the hot tub"

"This hotel is promoted as “Exceptional,” but that couldn’t be further from the truth. The entire experience was incredibly misleading and frustrating from start to finish. From the moment we arrived, things were off, we were even given the wrong room number at check-in, which set the tone for the lack of organization and attention to detail. The property itself looked nothing like the beautiful, well-kept images online. Instead, it was dingy and outdated, feeling more like a run-down dorm than a hotel. It seemed like it had simply been painted over to mask its age, but the condition was still very apparent. The room was equally disappointing, poorly lit with only one light, cheap furniture, and low-quality bedding. The pillows weren’t even proper sleeping pillows; they were literally square throw pillows, which made for an uncomfortable night. To make matters worse, the pool was closed without any prior notice. We later found out it was due to structural issues, which is both concerning and unacceptable. Overall, calling this place “Exceptional” is extremely misleading. This stay was a huge letdown and does not reflect what is being advertised at all."

"Daughter and I planned for a girl's night. Staff was wonderful and room was very clean and cosy. The only downfall is that there is no elevator."