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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Property class: 3.5

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

2 restaurants, breakfast served
Lobby
Fitness facility
Point of interest
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • Place, River City Market Place
    ‪6 min walk‬
  • Place, UF Health North
    ‪18 min walk‬
  • Place, UF Health Hospital North
    ‪19 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

9.0 out of 10
Wonderful
(17 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Atrium View)

7.8 out of 10
Good
(11 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(9 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(96 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(100 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.6 out of 10
Excellent
(67 reviews)
  • 395 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the neighborhood

Jacksonville

Located in Northside, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is 1 mi (1.6 km) from River City Market Place and within a 10-minute drive of other popular attractions like Anheuser-Busch Brewery. This 317-room, 3.5-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.

What's nearby

  • River City Market Place - 6 min walk - 0.4 miles
  • UF Health North - 18 min walk - 1.0 mile
  • UF Health Hospital North - 19 min walk - 1.0 mile
  • Jacksonville Zoo and Gardens - 10 min drive - 8.0 miles
  • EverBank Stadium - 23 min drive - 14.3 miles

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬3 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a business center, and a computer station.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Hyatt Place Jacksonville Airport
Northside
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 2,466 reviews
$114 nightly
The price is $129
Apr 14 - Apr 15
Total with taxes and fees
Hyatt Place Jacksonville Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Self parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 5 2026 to April 5 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG on May 3, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

This hotel is situated in Northside within a short 19-minute walk of River City Market Place. You'll also find Oceanway Community Center and Pecan Park Flea and Farmers' Market within a short drive.

Is there parking available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yes, parking is offered for USD 10.00 per day. Accessible parking is also available for guests.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG feature a casino?

No, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

No, there is no indoor pool at this hotel. Guests have access between 9:00 AM and 11:00 PM and the seasonal pool will be open from March 01 until October 31.

Is Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a late night room service menu as well as 2 restaurants and a restaurant bar.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG for a fee of USD 75 per accommodation, per stay.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

The closest major airport to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is Jacksonville International Airport (JAX), which is 3.3 mi away (10 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 16.1 mi away (24-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

No, at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG host weddings?

There are wedding services available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG if that's in your vacation plans.

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1045 out of 1883 reviews
Rating 8 - Good. 370 out of 1883 reviews
Rating 6 - Okay. 232 out of 1883 reviews
Rating 4 - Poor. 126 out of 1883 reviews
Rating 2 - Terrible. 110 out of 1883 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Craig

Stayed 2 nights in Feb 2026

10/10 Excellent

Carson

Stayed 1 night in Feb 2026

10/10 Excellent

Delores

Stayed 2 nights in Feb 2026

8/10 Good

David

Stayed 1 night in Feb 2026

10/10 Excellent

Michele

Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great
Stayed 1 night in Feb 2026

6/10 Okay

Eileen

Liked: Cleanliness, amenities
Yes but no Internet was working at our hotel stay and no staff was available to walk us through.
Stayed 1 night in Jan 2026

2/10 Terrible

Gregory

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in and went to the room which was not cleaned. They did not have another king room and offered a double room but that was not clean either. Without any attempt to mitigate the situation, we were refunded our money and left to find another hotel. I would NEVER recommend this hotel and will seriously reconsider ever booking another Crown Plaza. The way the over worked and overwhelmed front desk person handled this situation was far from perfect. But the real blame falls on the management for not having housekeeping staff there or making sure things were handled properly.
Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms, staff, and hotel amenities were great. I wish the breakfast buffet was cheaper and had more kid friendly options.
Stayed 1 night in Dec 2025

2/10 Terrible

Charles

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very run down it was a dump
Stayed 1 night in Dec 2025

8/10 Good

Miguel

Stayed 1 night in Dec 2025

10/10 Excellent

Cedric

Stayed 1 night in Nov 2025

4/10 Poor

Joya

Traveled with family
Disliked: Cleanliness, staff & service
My stay was from 29 Dec to 04 Jan. At no time during my stay was my room cleaned. After the second day we stopped by the front desk on the way out and asked if someone would please come and service our room. At that time we were informed that it’s every 3 days but he would send someone anyways. Came back to the room that night beds were not cleaned with fresh sheets or even made to look fresh and they gave us more towels. That was it. No trash bags. Toilet paper because we ran out by day 4. This was by far the worst expensive stay at a hotel I’ve EVER experienced. They should be ashamed. I would gladly talk to management about the lack of care and concern I received at this establishment.
When asked to get room cleaned this is what we were given.
Stayed 6 nights in Dec 2025

10/10 Excellent

JACK, Venice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Wayne, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Professional and considerate reception staff. Good food at bar. Nice selection at breakfast buffet.
Stayed 1 night in Jan 2026

8/10 Good

Arlene

Stayed 1 night in Jan 2026

10/10 Excellent

José Alfredo Tejeda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't breakfast, not included 😕
Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Stayed 1 night in Jan 2026

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff especially Darius and Miss Stephanie
Stayed 2 nights in Dec 2025

6/10 Okay

Jessica

Business traveler
Liked: Cleanliness, staff & service
lobby had a weird smell to it. The shower pressure was not good. Shuttle from airport was quick/fast and driver was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
The room was clean. The staff were friendly. Easy check in and parking. I would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Business traveler
Liked: Cleanliness
Disliked: Amenities
the room is fine but the bathroom is VERY small and needs to be updated - the shuttle service works fast
Stayed 1 night in Dec 2025

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