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Recent guest reviews

Dirty room ongoing construction made the stay a bad one Staff was very good and helpful

Orbitz is the real problem not the property, questionable business practices!

The property was under major construction. Definitely needed a facelift which they were obviously working on.

Property is under renovation and was inconvenient for my travel plans

The property is under construction so a lot is out of place. Would like to see it when it is all completed

I liked the tiki bar and the pool was a bit with the kids

The indoor pool, plus the hotel is clean as well. The staff is friendly and the rooms are clean

THE STAFF WAS REALLY HELPFUL AND ACCOMODATING TO WHATEVER I WANTED.

Nice setup. Indoor and outdoor pool. Welcoming bar and hang out area in the lobby.

Great indoor/outdoor pool. Friendly front desk staff

Staff was nice and location is close to my office. Plenty of food options and shopping.

Room was well-appointed. Odor of cleaning solution was overwhelming as soon as room door was opened. That odor lasted all night; unpleasant. Though we were on ground floor, facing parking lot, only the sheer curtains closed all the way; the heavy, privacy curtains were just decorative and would not close. Hope all in the parking lot enjoyed my ass.

Crowne Plaza Airport at Jacksonville provided a clean room and bed.

Duval Rd Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Northside within a short stroll of River City Market Place, Crowne Plaza Hotel Jacksonville Airport/I-95N is within a 10-minute drive Anheuser-Busch Brewery. This 317-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

The 317 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests staying at Crowne Plaza Hotel Jacksonville Airport/I-95N enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a conference center, a business center, and a computer station.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility, Bathtub)

2 Double Beds | Sleeps 4

Guest reviews for Crowne Plaza Hotel Jacksonville Airport/I-95N

Everyone (30) Couples (4) Family (17)
1
Family Business Business

Dirty room ongoing construction made the stay a bad one Staff was very good and helpful

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Thank you for posting a review of your stay. We are sorry for the cleanliness of your room. Please be assured that we have discussed your concerns with our housekeeping team, and we are working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We also regret the trouble you endured due to our on-going renovations. Kindly note, our renovation schedule is posted on our website, so our guests know in advance about the work. On a positive note, we are happy to know you were pleased with the service you received from our associates. We hope you will come back and see us when the project has been completed so you can enjoy the final result. With Hospitality, Brian Brooks, General Manager

1
Everyone

Orbitz is the real problem not the property, questionable business practices!

By on Feb 9, 2020

Review comment responded on Feb 9, 2020

Thank you for sharing your feedback. We regret any issues you had with the third party services. We hope your experience at our hotel was a pleasant one. We look forward to you staying with us again. With Hospitality, Brian Brooks, General Manager

4
Partner Couples Family

The property was under major construction. Definitely needed a facelift which they were obviously working on.

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for your recent stay with us. We are pleased that you enjoyed your overall stay while we are under renovation. We apologize for any inconvenience you experienced due to our construction efforts. We hope you will return to see our finished result firsthand and to enjoy our new accommodations. Thank you once more for your kind rating, and we look forward to hosting you again. With Hospitality, Brian Brooks General Manager

4
Business Business

Property is under renovation and was inconvenient for my travel plans

By on Nov 21, 2019

Review comment responded on Nov 22, 2019

Thank you for posting a review of your stay with us. We are sorry that you had to endure the dust, noise, and mess associated with our renovations during your stay. We are very excited about this project and would love for you to come back to see the final results. With Hospitality, Brian Brooks, General Manager

4
Family with small children Family

The property is under construction so a lot is out of place. Would like to see it when it is all completed

By on Nov 8, 2019

Review comment responded on Nov 9, 2019

Bearcat, thank you for being our guest at Crowne Plaza Jacksonville Airport/I-95N. From your rating, we are glad to learn you had a pleasant time with us. However, we regret any inconvenience caused due to our on-going renovation. We value your feedback and look forward to welcoming you to our hotel when the renovations have been completed to experience our renewed and refreshed hotel firsthand. With Hospitality, Brian Brooks, General Manager

4
Family

I liked the tiki bar and the pool was a bit with the kids

By on Oct 21, 2019

Review comment responded on Oct 22, 2019

Thank you for reviewing your stay at Crowne Plaza Jacksonville Airport I-95N. We are glad to know you had a pleasant time at our bar and that overall you enjoyed your visit with us. It was a pleasure to have you as our guest, and we hope to see you again soon. With Hospitality, Brian Brooks, General Manager

1
Everyone

By on Oct 19, 2019

Review comment responded on Oct 20, 2019

We are very sorry your stay did not meet your expectations. We never want any of our guests to leave unhappy; therefore, we apologize for not delivering the experience you deserve. We would like to regain your trust, and we hope to host you again in the future. With Hospitality, Brian Brooks, General Manager

4
Everyone

By on Oct 13, 2019

Review comment responded on Oct 14, 2019

Thank you for rating your nice experience at Crowne Plaza Jacksonville Airport I-95N. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. With Hospitality, Brian Brooks, General Manager

5
Partner Couples Family

The indoor pool, plus the hotel is clean as well. The staff is friendly and the rooms are clean

By , from MIAMI on Oct 7, 2019

Review comment responded on Oct 7, 2019

Reeka, we are delighted you enjoyed your stay at the Crowne Plaza Jacksonville Airport/I-95N. We certainly appreciate your compliments on our wonderful hotel and our swim-through indoor/outdoor pool. We are also glad to read our well-maintained rooms, and excellent staff exceeded your expectations. Thank you for your business, and we look forward to welcoming you again soon. With Hospitality, Brian Brooks, General Manager

5
Everyone

By on Oct 2, 2019

Review comment responded on Oct 3, 2019

Thank you for rating your stay at Crowne Plaza Jacksonville Airport/I-95N. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. With Hospitality, Brian Brooks, General Manager

Crowne Plaza Hotel Jacksonville Airport/I-95N

14670 Duval Rd, Jacksonville, FL 32218
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