Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property
Hotel with 2 restaurants, near River City Market Place

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Exterior
Property preview
Point of interest
Fitness facility
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • River City Market Place
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Atrium View)

7.6 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility, Communications)

8.8 out of 10
Excellent
(14 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(79 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Transfer Shower (Communications)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds (High Floor)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.4 out of 10
Very good
(65 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(94 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Jacksonville

Located in Northside, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is 1 mi (1.6 km) from River City Market Place and within a 10-minute drive of other popular attractions like Anheuser-Busch Brewery. This 317-room, 3.5-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a free airport shuttle.

What's nearby

  • River City Market Place - 16 min walk - 0.9 miles
  • UF Health North - 19 min walk - 1.0 mile
  • Jacksonville Zoo and Gardens - 10 min drive - 8.7 miles
  • Jacksonville Cruise Terminal - 14 min drive - 10.6 miles
  • EverBank Stadium - 20 min drive - 16.5 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬3 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬18 min walk

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a business center, and a computer station.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Self parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

As of Sep 18, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG on Sep 27, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

This hotel is situated in Northside within a short 19-minute walk of River City Market Place. You'll also find Oceanway Community Center and Pecan Park Flea and Farmers' Market within a short drive.

Is parking available on site at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yes, parking is offered for USD 10.00 per day. Accessible parking is also available for guests.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG feature a casino?

No, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

No, there is no indoor pool at this hotel. Guests have access between 9:00 AM and 11:00 PM and the seasonal pool will be open from March 01 until October 31.

Is Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a late night room service menu as well as 2 restaurants and a restaurant bar.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

The closest major airport to Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG is Jacksonville International Airport (JAX), which is 2.8 mi away (10 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 16.1 mi away (25-minute drive).

Are there rooms with balconies at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG.

Does Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG host weddings?

There are wedding services available at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG if that's in your vacation plans.

Reviews

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 919 out of 1665 reviews
Rating 8 - Good. 328 out of 1665 reviews
Rating 6 - Okay. 206 out of 1665 reviews
Rating 4 - Poor. 120 out of 1665 reviews
Rating 2 - Terrible. 92 out of 1665 reviews

Reviews

8/10 Good

Cordelia, Butte

Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay for airport.
Stayed 1 night in Aug 2025

4/10 Poor

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower was cold at all times. Parking was $10 for the night. Part of the hotel was not air conditioned
Stayed 1 night in Aug 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Yakinia

Convenient to local airport. Shuttle Service provided!
Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
Hotel is under construction, elevator sounded horrible no bath towels or pool towels. We had to ask for towels twice and never received them. We had to go to Walmart and buy some towels
Stayed 2 nights in Jun 2025

10/10 Excellent

Loniesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely book again.
Stayed 1 night in Jun 2025

6/10 Okay

Leslie, Way

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property run down and very outdated. Bathroom extremely small and not well lit. Paid parking although not mentioned in ad.
Stayed 1 night in Jun 2025

10/10 Excellent

Cathi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable

Lawrence the Lamb that checked us out was wonderful!! You have a winner with him! Also the breakfast was delicious.
Stayed 1 night in Jun 2025

10/10 Excellent

Ossa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds and pillows were fantastic
Stayed 1 night in Jun 2025

8/10 Good

APRIL, RALEIGH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice!
Stayed 4 nights in May 2025

6/10 Okay

Sirois

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was fine, However, the transport to the airport driver was only there to drive, no talking and not helpful, wasn’t greeted or asked to help with bag. Also the lady at the front desk said I could leave later to get transport and u am glad I didn’t listen as it would have been tight if I took her advice
Stayed 1 night in Jun 2025

6/10 Okay

Micah

Traveled with family and small children, Traveled with family
We wanted a double queen room and the room they gave us was a king single. The lady at the front desk was very nice but almost didn’t believe me that it was a single bed room. The hallways were very humid and hot, the room was nice but needed detail cleaning and had visible wear in a lot of areas. All four of us did not sleep well, tossing and turning on the beds all night. There was only two towels and no place to put the soap in the shower.
Stayed 1 night in Jun 2025

2/10 Terrible

Carla

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Soiled bedding. Terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!!
Stayed 1 night in May 2025

8/10 Good

Dr Marvin R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The major issues with this stay was that they never seemed to have more than 2 luggage carts in the lobby, so I had to wait on checking in and upon leaving to get my luggage. There are no bellmen, that I saw. Also, the pool closes at 11pm...that's fine, but since it's literally the only outdoor seating in a hotel with zero balcony rooms, that means you can't sit anywhere outside after 11pm. That's just plain stupid.
Stayed 2 nights in Jun 2025

8/10 Good

Kimberlyn

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The property was ok, but when you think of "Crown Plaza" you would expect more. Carpet in hallway was extremely dirty, only one elevator worked, no microwave in the room, no ice machine on each floor, no luggage carts available, toilets are very low and needs to be up higher and I think it's ridiculous to have to pay to park when you are a guest. We stayed 2 nights, and I called down to the front desk and requested cleaned towels and the desk clerk stated that housekeeping was putting towels out as we speak and I never received any clean towels.
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Traveled with family and small children
Breakfast was great , location convenient, environment nice and quite. Really wish they had smart TVs
Stayed 2 nights in Jun 2025

8/10 Good

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Erika

Traveled with family
Liked: Staff & service
Disliked: Amenities
Check in staff was great. Room was humid. Key stopped working well before check out whike we were having breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Corrine got us set up with early check-in despite the business of people checking out. Location made it easy to get to from cruiseline, shopping, food, and sightseeing. Dunner was reasonably priced and staff was helpful and friendly
Stayed 1 night in Jun 2025

6/10 Okay

Samantha

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was the right price ($127) for the need. You can tell that it USED TO be a pretty nice hotel, & that they've been remodeling & "upgrading" as slowly as possible & with the cheapest materials possible. They SHOULD update their in-room phones, in room amenities, & their hours of availability for food/coffee especially - no coffee after 11:00 a.m.!!? What? They should place some room service menus IN the rooms, & perhaps some writing paper, a pen, &/ or a Bible. NONE of those things were present. We WERE able to get a "late checkout" but only until noon, BUT we were NOT ALLOWED to use the pool, in the afternoon, while we waited for our flight which was in the evening...
Stayed 1 night in Jun 2025

10/10 Excellent

Kristen

Traveled with family and small children, Traveled with family
Liked: Amenities
Everything was great
Stayed 1 night in Jun 2025

4/10 Poor

Julie

Disliked: Cleanliness
The first room I had was all the way at the end of the hall and it had fleas in the carpeting. I went down to the front desk and said i wanted a different room, so all the girl said was oh sorry and gave me another room that was in the other tower however still all the way at the end of the hallway. This room was not thoroughly cleaned because there was still a dirty diaper in the bathroom garbage. She did not offer me a upgraded room or any of my money back for this situation. In my opinion very unprofessional.
Diaper in bathroom garbage
Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This place was very nasty not clean at all! Half the rooms where ripped apart it smelled like mold which gave me a horrible headache! Staff was not friendly at all very rude and short with answers to our questions. There is absolutely nothing in the area to do hardyno food choices either l
Stayed 1 night in Jun 2025