Howard Johnson Inn Jackson2.5 out of 5.0
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Recent guest reviews
Hotel has NO awning and parking lot holds water, got soaked trying to unload luggage and kids. Blankets on beds are thin as sheet of paper. Toilet in one of our two rooms would not flush so i had to use a plunger every time it was used. when asked for a plunger, was not offered a different room. non-Smoking hotel but staff smoked outside the exterior door to the laundry room and there is a table set up as you go through main entrance where folks are allowed to smoke. no designated area. overall very disappointing
Our main problem was the contintal breakfast. We were told it was from 530am til 930 am we arrived for breakfast at 730 am there was no coffee eggs or gravy the tables were all dirty. The only employee was the desk clerk and she was on her cell phone. As many times that we travel this was horrible.we had to go somewhere else to eat. We stay in jackson tn about once a month but wont be staying at this hotel.
No WiFi, rest room is not clean, bfast is terrible..., ...............
Dirty, humid and stinky rooms. Kid working front desk was focused on his girlfriend rather than working. Property was nice, rooms and help were terrible, pool not working...stay away.
Arrived 7:30 pm. Room was reserved and waiting. Easy to get to off the interstate. Well pleased with all aspects.
We stayed at this motel last year and had an excellent experience. Was disappointed this time. First morning at breakfast they were out of eggs. I told the lady the eggs were gone and she said they didn't have any more. After getting some cereal we noticed someone bringing out some more eggs. Why didn't she say they were making some more? I asked at the desk if they had some popcorn. She said they were out and hadn't had any time to get some more. A little while later we saw her handing out some popcorn to another person. Why would she lie about that? The cleaning staff picked up the dirty towels and wash rags but didn't leave any more clean ones. We had to go ask for more towels and rags two mornings. The room was fine but the service was very lacking. I won't be staying here again.
Room was nice. With a good hard bed. Bathroom was in an odd location and so small the sink was outside the bathroom. Hotel was in the heart of shopping. Jackson has moved north to the interstate with shops and restaurants. Enjoyed the stay so much spending another night there in a week. Breakfast is typical for hotels that offer free breakfasts!
The fitness center was not open and the pool water was hot. But breakfast was good, room was clean, and stay was good
This place is close to the 'action' that is, food, fun etc, and they take good care of you as a guest. Breakfast is sort of continental ( no big full egg plate) but you can fill up on cereal, muffins etc. They have a nice room and its clean and not a lot of noise though we were by parking lot. The staff are friendly and helpul. We have stayed multiple times and really enjoy the location ( so easy to walk across to yogurt shop or restaurants)and shopping right across street too.
Room was non-smoking, but smelled like smoke. There were no bath towels, got some from the front desk. Condiment package was opened. In our 2nd room, the TV remote didn't work.
we decided to stay here for the price and the star rating. We were looking for a 3 to 4 star hotel with a 2 star price and found it. Less than $90 a night and with 3 star rating. It only had 10 points less that the $149 a night places. It was clean and comfortable. Not over the top but nice. In the columns in jackson. Very close to dining and shopping. If I were looking to go back to jackson I would stay here again
Beds were hard as a rock. Air conditioning didn't work at night when needed the most. Nice area for the location of this place.
The room is in dire need of an upgrade! The bed was very hard. It was like sleeping on a board. The room was not very clean. We did not cover up with the sheets. I mentioned this to the person when I checked out, and she did not appear to be too concerned. This is the worst night we have spent in a hotel.
Clean room in nice area. Great place to stay over while we went to Ole Miss football game. About 2 hours to game
I stayed here for the night on the way home from a trip. The hotel was clean and nice. I had no problem with anything here.
Extremely nice staff. Great location. Lots of food and shopping nearby.
I feel that my bad experience at a Howard Johnsons years ago in Washington DC is what kept me from trying it again, till now. I am pleasantly surprised that it turned out really well. Good pricing and good location and the staff nice enough, breakfast continental but nice enough. Room was just right, only thing they forgot is to pick up dirty towels, but did deliver clean ones each day. They also did provide in room microwave and fridge so that was helpful. I have to ding them because the free wi fi was so intermittent as to be not really useful. Other than that, was pleasant and would definitely stay there again.
It was wonderful . The room was very comfortable and nice for business . The staff was very helpful . Located next to great shopping and resturaunts. Right off of I 40. Breakfast every morning couldn't have been better. The recliner in your room is just like home.
You get what you pay for...breakfast is below average and amenities limited but motel is clean and inexpensive and in a great location.
This hotel smelled like urine and lets just say we didn't take our shoes off. We could not wait to check back out
Howard Johnson Inn Jackson is located within a few miles (5 km) of Old Hickory Mall and Casey Jones Village. This hotel has 67 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. West Tennessee Healthcare Sportsplex is also a short drive away.
Free continental breakfast is included with your stay.
Howard Johnson Inn Jackson's 67 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
At Howard Johnson Inn Jackson, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a business center, and express check-in.