Hilton Garden Inn Jackson Downtown

3.0 star property
Hotel with an indoor pool, near Jackson State University

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jackson Downtown

Exterior
Lobby
Meeting facility
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
235 W Capitol St, Jackson, MS, 39201
  • Jackson Convention Complex
    ‪5 min walk‬
  • Jackson State University
    ‪14 min walk‬
  • Mississippi Coliseum
    ‪3 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪19 min drive‬

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Room options

1 King Accessible Room with Bathtub

8.0 out of 10
Very good
(11 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King bed evolution room

7.4 out of 10
Good
(40 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (With Drinks-Snacks)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two queens evolution room

7.6 out of 10
Good
(18 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

King bed bedroom suite

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jackson

Located in Downtown Jackson, Hilton Garden Inn Jackson Downtown is next to Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. This 186-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jackson Convention Complex - 5 min walk - 0.3 miles
  • Jackson State University - 14 min walk - 0.8 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles
  • Mississippi Coliseum - 3 min drive - 1.8 miles
  • Mississippi Trade Mart - 3 min drive - 1.8 miles

Getting around

  • Jackson Station - 1 min walk
  • Evers Intl. Airport (JAN) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Martin's Downtown - ‬16 min walk
  • ‪Drip Drop Coffee Shop - ‬2 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Big Apple Inn - ‬8 min walk

About this property

Hilton Garden Inn Jackson Downtown

Hotel with an indoor pool, near Jackson State University
Guests staying at Hilton Garden Inn Jackson Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, along with 32-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 14.95 for adults and USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on Aug 12, 2025 start from $94.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Jackson Downtown?

This hotel is situated in Downtown Jackson, just steps from Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building, and within a short walk of Mississippi Museum of Art. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Will I be able to park at Hilton Garden Inn Jackson Downtown?

Yes, valet parking is offered for USD 22.00 per day. Accessible parking is also available for guests.

Does Hilton Garden Inn Jackson Downtown include a casino on the premises?

No, Hilton Garden Inn Jackson Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hilton Garden Inn Jackson Downtown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Jackson Downtown?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Jackson Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jackson Downtown serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson Downtown for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Jackson Downtown?

The closest major airport to Hilton Garden Inn Jackson Downtown is Evers Intl. Airport (JAN), which is 12.1 mi away (20 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.8 mi away (18-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jackson Downtown?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jackson Downtown.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 150 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

rayshad

Liked: Cleanliness
My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.
Stayed 2 nights in Apr 2025

8/10 Good

Jas

Traveled with partner
Disliked: Staff & service
This was my third stay here. This was the first time I got someone at the front desk that wasn’t too friendly. Other than a little wear and tear in the shower, the room was clean and I tend to to always enjoy my stay. Whatever scent is used throughout the property smells really good.
Stayed 1 night in Apr 2025

4/10 Poor

Eli

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Still had to pay for parking, and we left a blanket in our room and the lady at the front desk would not go look for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.
Stayed 1 night in Apr 2025

10/10 Excellent

Willie

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the quietness.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place
Stayed 1 night in Mar 2025

2/10 Terrible

Alexanndria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Carmen

Dirty
Stayed 2 nights in Mar 2025

6/10 Okay

Antonio

The hotel isn’t how it used to be
Stayed 2 nights in Mar 2025

6/10 Okay

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Jerry

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Stayed 1 night in Mar 2025

4/10 Poor

Kenosha

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

brooklynne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the room was dirty the coffee machine didn’t work the faucet to the sink was broken no tv remote way overpriced for what you get online doesn’t say before you get there it is valet only or at least I wasn’t informed terrible hotel do not recommend
Stayed 2 nights in Mar 2025

6/10 Okay

Mark

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Lot of construction still underway. Obviously bought out the old hotel and haven’t finished it. A lot of things to be cleaned and organized. Staff could be nicer. Hot tub didn’t work. Bathrooms were interesting.
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025

4/10 Poor

Corey, TULSA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ashly

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern get away

Enjoyed our stay, hot tub in pool area was not hot
Stayed 1 night in Mar 2025

2/10 Terrible

Terri T

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay- valet only parking

Overall comfortable. The water temp was hot the first night and only warm by day two. I was disappointed with the valet-only parking option at a steep $30 a night rate.
Stayed 2 nights in Mar 2025