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Hilton Garden Inn Jackson Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Jackson Downtown

Lobby
Ballroom
Exterior
Bar (on property)
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
235 W Capitol St, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪5 min walk‬
  • Place, Jackson State University
    ‪14 min walk‬
  • Place, Mississippi State Capitol
    ‪14 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

32-inch LCD TV with premium channels, TV

Suite, 1 King Bed, Accessible

  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (With Drinks-Snacks)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (With Drinks-Snacks)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Two Queen Room

  • Sleeps 4

Mobility Accessible King Suite with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Corner King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

King Bed One Bedroom Suite with Sofabed

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with 3x3 Shower

  • Sleeps 4

View all photos for King bed bedroom suite

32-inch LCD TV with premium channels, TV

King bed bedroom suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King bed evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

King bed evolution room

7.2 out of 10
Good
(47 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Accessible Room with Bathtub

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

1 King Accessible Room with Bathtub

7.6 out of 10
Good
(13 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two queens evolution room

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Two queens evolution room

7.4 out of 10
Good
(21 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

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About the neighborhood

Jackson

Located in Downtown Jackson, Hilton Garden Inn Jackson Downtown is next to Robert Johnson Blues Foundation and Dr. A. H. McCoy Federal Building. This 186-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Jackson Convention Complex - 5 min walk - 0.3 miles
  • Mississippi Governor's Mansion - 8 min walk - 0.5 miles
  • Jackson State University - 14 min walk - 0.8 miles
  • Mississippi State Capitol - 14 min walk - 0.8 miles
  • Mississippi Civil Rights Museum - 18 min walk - 1.0 mile

Getting around

  • Jackson Station - 1 min walk
  • Evers Intl. Airport (JAN) - 20 min drive

Restaurants

  • ‪The Iron Horse Grill - ‬4 min walk
  • ‪Johnny T's Bistro And Blues - ‬9 min walk
  • ‪Martin's Downtown - ‬14 min walk
  • ‪Mayflower Cafe - ‬1 min walk
  • ‪Big Apple Inn - ‬8 min walk

About this property

Hilton Garden Inn Jackson Downtown

Guests staying at Hilton Garden Inn Jackson Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 22.00 per day. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a computer station.
Guests can expect to find free WiFi and wired Internet, along with 32-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 22 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to noon for a fee: USD 14.95 for adults and USD 9.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1923
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 14.95 for adults and USD 9.95 for children
  • Valet parking fee: USD 22.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Jackson Downtown
Hilton Garden Inn Jackson Downtown
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garn Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Jackson Jackson
Hilton Garden Inn Jackson Downtown Hotel
Hilton Garden Inn Jackson Downtown Jackson
Hilton Garden Inn Jackson Downtown Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Jackson Downtown?

Hilton Garden Inn Jackson Downtown provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Jackson Downtown?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jackson Downtown on Mar 31, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Jackson Downtown?

This hotel is situated in Downtown Jackson, just steps from Robert Johnson Blues Foundation, and within a 10-minute walk of Russell C Davis Planetarium and Mississippi Governor's Mansion. You'll also find Mississippi State Capitol and Mississippi Civil Rights Museum less than a mile away.

Is parking available on site at Hilton Garden Inn Jackson Downtown?

Yes, valet parking is offered for USD 22 per day. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Jackson Downtown include a casino on the premises?

No, Hilton Garden Inn Jackson Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hilton Garden Inn Jackson Downtown?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hilton Garden Inn Jackson Downtown?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Jackson Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jackson Downtown serves self-serve breakfast each morning for a surcharge from its restaurant.

Will Hilton Garden Inn Jackson Downtown allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jackson Downtown for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Jackson Downtown?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hilton Garden Inn Jackson Downtown?

The closest major airport to Hilton Garden Inn Jackson Downtown is Evers Intl. Airport (JAN), which is 12.1 mi away (20 minutes by car). Another top airport is Madison, MS (DXE-Bruce Campbell Field), which is located 12.8 mi away (18-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Jackson Downtown?

No, there aren't any guestrooms at Hilton Garden Inn Jackson Downtown that offer a balcony.

Hilton Garden Inn Jackson Downtown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 174 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 115 out of 1001 reviews
Rating 2 - Terrible. 168 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Aaron

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Thomas, Newington

Liked: Cleanliness, property conditions & facilities
Parking…
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Stayed 1 night in Dec 2025

10/10 Excellent

Mikayla

Stayed 2 nights in Dec 2025

10/10 Excellent

Gilda

Stayed 1 night in Dec 2025

10/10 Excellent

Chemar

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Montavious

Stayed 1 night in Dec 2025

6/10 Okay

Giahanna

Liked: Cleanliness, staff & service
I wish this hotel offered free parking and complimentary breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Thomas

Stayed 1 night in Nov 2025

8/10 Good

Nick

Hood
Stayed 2 nights in Nov 2025

4/10 Poor

richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First the Hotel keys didn’t work for the room or elevator….The shower door was broken and the sheets were stained in the first room. The nice staff moved us to another room…The new room ac unit was loud and the tub wasn’t draining property. Finally the hotel ran out of clean towels!
Stayed 2 nights in Nov 2025

2/10 Terrible

Africa Murphy

Liked: Cleanliness, staff & service, amenities
They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.
Stayed 1 night in Nov 2025

2/10 Terrible

Bridget, Southaven

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 3 nights in Nov 2025

6/10 Okay

Glen

Stayed 1 night in Nov 2025

4/10 Poor

Rami

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
No breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

Rebecca, new orleans

Disliked: Cleanliness
Stayed 2 nights in Nov 2025

2/10 Terrible

Rebecca

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here!!!!!! I felt completely unsafe. The staff would rude. After two nights, we ask for toilet paper & towels because our room had not been cleaned or supplies replenished, we were told we could pick up toilet paper but they had no clean towels. The water was brown like the color of coffee. Unhoused folks were sneaking in the hotel. The only nice person on site was the valet parking attendant named J. Breakfast buffet cost 14.95 and they didn’t even have any eggs. Hilton should be ashamed to have their name on this place.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory L

Traveled with family
Liked: Cleanliness, staff & service, amenities
We truly enjoyed our stay!!
Stayed 3 nights in Oct 2025

2/10 Terrible

Christopher

Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service
First room was filthy(Togo containers everywhere, wet towels, irty sheets). Second room slightly better. 30 dollars for valet and could not access my car for needed medication. Took me over an hour to get in to room with no line at desk. Just no one there. 8pm
Stayed 1 night in Oct 2025

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