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Recent guest reviews

Great staff, very welcoming.

Couldnt get house keeping. Asked for it on 3rd day. Was told they were short staff. They handed us towels. Trash in our room was over flowing and started smelling. Didn't have coffee pods.

Where do I start, Hilton Garden Inn was beyond my expectations. The room was so comfortable and clean. Best sleep I’ve had in a long time! Usually we are not pool people, but my husband and I went to the indoor pool and the temperature was perfect!!! Usually pools are too cold, but this pool was perfect!!! I forgot some toiletries and they had it down at the front desk. They went above and beyond to make sure our stay was amazing. Do not pass up this hotel, you will NOT be disappointed!!

Service was fantastic. Morning breakfast in the restaurant was very reasonable and a great variety of food choices. Rosa is a great server and very personable.

Water pressure was unusually low. Other than that, it met typical Hilton standards.

Beds were comfortable, room was clean and the property was beautiful

The TV did not work, called desk, nothing was done. You think for as much as I paid for the room, the basic amenity (TV) would be functioning. Very disappointing.

For the most part the experience was great - we were able to get an early check in and a room upgrade and Sam was extremely excellent and wonderful to work with. Our last night however, we had an issue with the people in the neighboring room and the noise level which the staff at the hotel handled extremely poorly. When we first notified the front desk of the issue, the clerk was dismissive about our concerns and after walking all the way down to the desk to advise them of the issue she did nothing other than offer us ear plugs. One of the reasons we select to stay at Hilton is due to the belief that we will be provided with quiet and comfortable accomodations which we believe is a reasonable expectation. We explained to the clerk that we had an early flight (6am) and a long day of travel the next day and it was important to get some rest. We had to contact the desk 3 more times as the noise issue did NOT get resolved, and even went down to the desk AGAIN to reiterate that this was very disturbing. Upon calling the desk AGAIN at 3am because the neighbors were out on the balcony screaming and banging on the metal bars, the desk clerk informed me that they were having a bachelor party. IIf she was aware of the noise already, Why was the issue still unresolved? Obviously we were not the only guests to complain. We got VERY little sleep that night and had a long and miserable travel day as a result. Very very disappointed with how this issue was handled!!

Great place to stay for outside the seattle area. Lots of close restaurants and easy access to the freeway. Price was good, super clean,,looks like new. Quiet and very good bed....definately recommend.

Stayed here as we needed to get into downtown Seattle mid-morning and this hotel had very easy access to I90 and the carpool lanes to get us into Seattle without much stress. Hotel was very clean, friendly staff, and quiet.

Stayed here for one night, convenient location to cougar mountain and snoqualmie falls. Tyler was very hospitable and went the extra mile to make sure we were taken care of, even let us check in a bit early! Loved the balcony.

Front desk staff was very knowledgeable of the area and helpful. Hot breakfast options were WAY more than the usual. Hotel room was clean, large, and comfy bed/linens. Wake up call was right on time. Parking was simple and close. Didn't use pool or work out room, but both saw activity daily. Quick easy drive to Seattle area attractions, airport, and mountains for a trail race ... our main objective!

Room options

King Evolution Room

1 King Bed | Sleeps 4

King Evolution Whirlpool Suite

1 King Bed | Sleeps 4

Suite, Accessible

1 King Bed | Sleeps 4

Room, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Seattle Issaquah

Everyone (13) Couples (8) Business (6) Family (5)
5
Everyone

Great staff, very welcoming.

By on Mar 22, 2023

Review comment responded on Mar 22, 2023

Thank you for taking the time to share your review. We appreciate your feedback and I'm very happy to hear you had such a great experience with our team. We hope to see you again soon!

5
Everyone

By on Dec 21, 2022

4
Everyone

By on Nov 3, 2022

5
Everyone

By , from Tigard on Oct 22, 2022

2
Partner Couples

Couldnt get house keeping. Asked for it on 3rd day. Was told they were short staff. They handed us towels. Trash in our room was over flowing and started smelling. Didn't have coffee pods.

By on Jun 14, 2022

Review comment responded on Jul 6, 2022

Thank you for telling us about your recent stay with us. I am so sorry for the issues you encountered during your stay. We hope you will give us another chance to make your next stay one that exceeds your expectations!

5
Everyone

By on May 18, 2022

3
Everyone

By on May 12, 2022

5
Everyone

By on Apr 18, 2022

5
Partner Couples

Where do I start, Hilton Garden Inn was beyond my expectations. The room was so comfortable and clean. Best sleep I’ve had in a long time! Usually we are not pool people, but my husband and I went to the indoor pool and the temperature was perfect!!! Usually pools are too cold, but this pool was perfect!!! I forgot some toiletries and they had it down at the front desk. They went above and beyond to make sure our stay was amazing. Do not pass up this hotel, you will NOT be disappointed!!

By on Sep 21, 2021

Review comment responded on Oct 17, 2021

Hi Alyssa, Thank you for taking the time to share your feedback. I am happy to read you guys had a great stay with us, and utilized the amenity's of the property. We hope to get to welcome you back in the near future. We appreciate you choosing Hilton Garden Inn Seattle Issaquah for your stay.

5
Everyone

By on Jul 17, 2021

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