Where do I start, Hilton Garden Inn was beyond my expectations. The room was so comfortable and clean. Best sleep I’ve had in a long time! Usually we are not pool people, but my husband and I went to the indoor pool and the temperature was perfect!!! Usually pools are too cold, but this pool was perfect!!! I forgot some toiletries and they had it down at the front desk. They went above and beyond to make sure our stay was amazing. Do not pass up this hotel, you will NOT be disappointed!!
Service was fantastic. Morning breakfast in the restaurant was very reasonable and a great variety of food choices. Rosa is a great server and very personable.
Water pressure was unusually low. Other than that, it met typical Hilton standards.
Beds were comfortable, room was clean and the property was beautiful
The TV did not work, called desk, nothing was done. You think for as much as I paid for the room, the basic amenity (TV) would be functioning. Very disappointing.
For the most part the experience was great - we were able to get an early check in and a room upgrade and Sam was extremely excellent and wonderful to work with. Our last night however, we had an issue with the people in the neighboring room and the noise level which the staff at the hotel handled extremely poorly. When we first notified the front desk of the issue, the clerk was dismissive about our concerns and after walking all the way down to the desk to advise them of the issue she did nothing other than offer us ear plugs. One of the reasons we select to stay at Hilton is due to the belief that we will be provided with quiet and comfortable accomodations which we believe is a reasonable expectation. We explained to the clerk that we had an early flight (6am) and a long day of travel the next day and it was important to get some rest. We had to contact the desk 3 more times as the noise issue did NOT get resolved, and even went down to the desk AGAIN to reiterate that this was very disturbing. Upon calling the desk AGAIN at 3am because the neighbors were out on the balcony screaming and banging on the metal bars, the desk clerk informed me that they were having a bachelor party. IIf she was aware of the noise already, Why was the issue still unresolved? Obviously we were not the only guests to complain. We got VERY little sleep that night and had a long and miserable travel day as a result. Very very disappointed with how this issue was handled!!
Great place to stay for outside the seattle area. Lots of close restaurants and easy access to the freeway. Price was good, super clean,,looks like new. Quiet and very good bed....definately recommend.
Stayed here as we needed to get into downtown Seattle mid-morning and this hotel had very easy access to I90 and the carpool lanes to get us into Seattle without much stress. Hotel was very clean, friendly staff, and quiet.
Stayed here for one night, convenient location to cougar mountain and snoqualmie falls. Tyler was very hospitable and went the extra mile to make sure we were taken care of, even let us check in a bit early! Loved the balcony.
Front desk staff was very knowledgeable of the area and helpful. Hot breakfast options were WAY more than the usual. Hotel room was clean, large, and comfy bed/linens. Wake up call was right on time. Parking was simple and close. Didn't use pool or work out room, but both saw activity daily. Quick easy drive to Seattle area attractions, airport, and mountains for a trail race ... our main objective!
Hotel was clean and had great amenities. Only downside is no morning room service.
We were visiting family and decided on this one night. Staff was fantastic. Shuttle stops at 10 pm :(
Very nice location easy to get to and awesome room
Stayed here many of times. Like a home away from home.
Excellent. No movies or in room breakfast available .
Great hotel. We had a nice sleep in the hotel. Very good.
Great Location just off the freeway, easy access everything close by. Felt welcome the second we arrived and the staff was always happy and helpful. will definatly stay here again.
VERY PLEASANT STAFF. ROOM WAS CLEAN, QUIET. RESTAURANT STAFF AND FOOD WAS VERY GOOD
Lake Sammamish State Park is within a mile (2 km) of Hilton Garden Inn Seattle Issaquah, and other popular attractions like Village Theater First Stage Theatre are within a few miles (5 km). This 3-star hotel welcomes guests with 179 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to noon.
The 179 rooms are air-conditioned and have an array of amenities, including MP3 docks, microwaves, and refrigerators. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Guests of Hilton Garden Inn Seattle Issaquah have access to an indoor pool, a 24-hour gym, and a spa tub. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Where do I start, Hilton Garden Inn was beyond my expectations. The room was so comfortable and clean. Best sleep I’ve had in a long time! Usually we are not pool people, but my husband and I went to the indoor pool and the temperature was perfect!!! Usually pools are too cold, but this pool was perfect!!! I forgot some toiletries and they had it down at the front desk. They went above and beyond to make sure our stay was amazing. Do not pass up this hotel, you will NOT be disappointed!!
Service was fantastic. Morning breakfast in the restaurant was very reasonable and a great variety of food choices. Rosa is a great server and very personable.
We are so happy to hear you enjoyed your stay with us & enjoyed your food & service in the Trailhead Bar & Grill. I will make sure to share your kind works with Rosa as well. We are very lucky to have her as part of our team. Hope to have you back in soon.
Water pressure was unusually low. Other than that, it met typical Hilton standards.
Thank you for your feedback. I will make sure out team checks the room you were in. We hope to welcome you back in the future.
Beds were comfortable, room was clean and the property was beautiful
Thank you for your feedback. We are happy to hear you enjoyed your stay.
The TV did not work, called desk, nothing was done. You think for as much as I paid for the room, the basic amenity (TV) would be functioning. Very disappointing.
For the most part the experience was great - we were able to get an early check in and a room upgrade and Sam was extremely excellent and wonderful to work with. Our last night however, we had an issue with the people in the neighboring room and the noise level which the staff at the hotel handled extremely poorly. When we first notified the front desk of the issue, the clerk was dismissive about our concerns and after walking all the way down to the desk to advise them of the issue she did nothing other than offer us ear plugs. One of the reasons we select to stay at Hilton is due to the belief that we will be provided with quiet and comfortable accomodations which we believe is a reasonable expectation. We explained to the clerk that we had an early flight (6am) and a long day of travel the next day and it was important to get some rest. We had to contact the desk 3 more times as the noise issue did NOT get resolved, and even went down to the desk AGAIN to reiterate that this was very disturbing. Upon calling the desk AGAIN at 3am because the neighbors were out on the balcony screaming and banging on the metal bars, the desk clerk informed me that they were having a bachelor party. IIf she was aware of the noise already, Why was the issue still unresolved? Obviously we were not the only guests to complain. We got VERY little sleep that night and had a long and miserable travel day as a result. Very very disappointed with how this issue was handled!!
Great place to stay for outside the seattle area. Lots of close restaurants and easy access to the freeway. Price was good, super clean,,looks like new. Quiet and very good bed....definately recommend.
Stayed here as we needed to get into downtown Seattle mid-morning and this hotel had very easy access to I90 and the carpool lanes to get us into Seattle without much stress. Hotel was very clean, friendly staff, and quiet.
Hi Alyssa, Thank you for taking the time to share your feedback. I am happy to read you guys had a great stay with us, and utilized the amenity's of the property. We hope to get to welcome you back in the near future. We appreciate you choosing Hilton Garden Inn Seattle Issaquah for your stay.