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TownePlace Suites by Marriott Huntington

2.5 out of 5.0

Recent guest reviews

Our room was good. Staff facilitated reservation with Marriott Rewards. Clean and tidy place with a good breakfast. Didn't hear any of the high school wrestlers who were staying there. Good access. Attractive fairly new facility. It was a bright spot on a dreary WV rainy day.

I made a reservation on the Marriott website using my company corporate discount code. When I arrived they said they wouldn't honor the rate and I'd have to pay a much higher rate. The front desk clerk and manger acknowledged that I was never notified in any way that the reservation would not be honored and that the reservation was still valid (per Marriott) when I arrived. If I would not have shown up, I would have been charged (2 day cancelation policy at Marriott / less elsewhere). Yet, they can change the rate or cancel the reservation without notification? If your not going to honor advertised rates, remove them from the Marriott website. Greed is greed and fraud is fraud. You're guilty of both.

We booked this hotel through our AAA agent and she certainly lead us to the right place. Price was good. Location was good. Staff was extremely customer oriented. Warm welcome each time we walked in. I don't remember the name of the young woman who checked us in, but my husband asked if she could recommend a good place for a good steak dinner that was reasonably priced. She not only recommended a great place, but she also told us what we would probably pay (which was correct) and she also printed out the directions. Everyone we saw made a point of pleasantly acknowledging us. Room was clean and nice. Room set up was very nice with a kitchenette. Continental breakfast was good. Coffee was excellent.

There is nothing really wrong with this hotel, other than it being about the only show in town. The room was fine, the breakfast was okay. We were desperate, so we had to pay $202 for a room with a king bed and a foldout sofa. Grrr.

a bit hard to get to.....but new and really really nice. Great room, great breakfast, great gym, great internet. only complaint - they have a nice patio - but they let people smoke on it - and it comes into the pool area and thus hallway. Very good find - about a mile from the freeway, near an Amazon Warehouse.

This was my second stay at this hotel. Again, the staff members were wonderful. I was greeted by Donetta and Ashley at the front desk. They were extremely friendly, and offered me information on restaurants and things to do in the area. They also provided me with extra pillows and towels for my room. The room was very clean and well kept., and the housekeeping staff were very friendly. Breakfast was great! I didn't get a chance to use the pool, but it looked really nice! Overall, I had a great experience! Will definitely be staying at TownePlace in Huntington again!

I choose this hotel due to the fact it has a kitchenette. It's a small hotel with a small breakfast and dining area. But I can not say enough about the staff. They made me feel welcomed and comfortable. I had problems connecting to the WiFi. I spoke to Joann at the front desk and she took the time to make sure I was able connect. Very friendly. I recommend this place for it's location and friendly, helpful staff.

Located off I-64 at exit 11, the Marriott TownePlace Suites is easy to find and very comfortable. The rooms are large and nicely furnished with a small kitchen, a large bath and a very comfortable bed. There is WIFI, cable TV and facilities to print your airline connections or Google Maps. The staff is friendly and efficient. There is a generous breakfast buffet in the morning, freshly baked cookies in the afternoon and good coffee all day.

We couldn't say enough to the customer service of the staff of this hotel! We have traveled a lot with our kids and their teams and other hotels are very difficult to deal with! The TownePlace made us feel welcomed and made the kids feel special by baking cookies, bringing extra towels to pool, and leaving extra towels in the room. The front desk staffed greeted everyone with a smile and wished each player good luck. The rooms were a little small when the couch was opened, but the kitchen area was great with a full size refrigerator. The breakfast was ok for hotel breakfast. The outside pool was nice since the weather was hot! Location was conveniently located off the interstate and close to Pullman Square, where we found nice cute restaurants.

The heater didn't work at all the first night (but it was spring and not really cold) and someone came to fix it the next morning. But the temperature range was too wide---it would stay off until the room was quite cold and finally come on and make the room almost too hot. The internet was a slow 1.5 to 2 Mbps, OK for email but not much else. It was stable---did not lose the connection. The breakfast was cold cereal, hot oatmeal, bagels, toast, juice, and frozen fried eggs and patty sausage that had been heated up. The coffee had been poured into insulated thermoses---no espresso machine. Breakfast was OK for a mid-range hotel, I guess. One employee at reception tried to learn guests' names, and called me by name each time I saw her. I have never had that experience at any hotel. They allow pets for a $100 nonrefundable fee, and that is why we stayed here, with our toy poodle. The room doors are on tight springs that slam the door; we were awakened late at night and early in the morning by other guests coming and going.

157 Kinetic Drive Huntington WV

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

TownePlace Suites by Marriott Huntington places you within a few miles (5 km) of Ritter Park and Marshall University. This 86-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. Huntington Museum of Art and Keith Albee Theatre are also nearby.


Dining

Free continental breakfast is included with your stay.


Rooms

All 86 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Sofa beds, ironing boards, and desks are other standard amenities.


Property features

At TownePlace Suites by Marriott Huntington, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. Dry cleaning/laundry services make packing light an option. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 136 reviews