Had to ask for room service since it was late in the day and when they finally came around they did not change out all the towels.
Amenities that we advertised for the price being paid were not available (dining facility and bar) on this date. Ask for manager at the time of finding this out and at checkout and was told that the manager was not available. Room had candy bar wrappers in the trash can, which tells me the room was not fully cleaned. We recommend staying elsewhere.
Ease of checking in, friendliness of staff, room size/layout
Hotel was clean and staff was friendly. Room was perfect, And comfortable beds. On our way to try breakfast
Its always clean and the staff are excellent. I stay here all the time. Would definitely recommend it here.
Great hotel and service. House keeping was a little pushy to get us out of the room.
COVID plan in place - and followed by staff and most guests. Quality place.
The buffet breakfast was cold and for expense for what they provided. The room was not cleaned or trash was not taken out.
Clean room and facility. My only complaint is that the toilet would not go down and after a call to the front desk instead of sending someone to look at it the staff dropped off a plunger to my wife and told her to let them know when she was finished with it.
Desk staff was friendly and professional. Check in was quick. Hotel was close to shopping and restaurants. Room was well furnished and spacious. Great hotel!
I was under the impression that breakfast was included but to our surprise we were turned away!!!! And to top that orbitz was not willing to fix this All these years I have been with orbits I have never booked a hotel without breakfast Disappointed to say the least
I really had great time taking my kids here. Really close to diners and shopping. The staff were absolutely amazing and was great help with my little ones. I plan on coming again as a weekend getaway.
Our room had stains on the sink and bathroom floors. We had hairs on our pillows when we got there and when we told the front desk they just brought more pillows. The next day I asked if they could compensate us for a dirty room and they said since we booked through a secondary website they couldn't do anything. They did give us free breakfast, and although it cost $8.95 each it was the same as any other free breakfast at any other hotel in the country.
The staff was very congenial and professional. The bed was super comfortable. The TV was mediocre, the food was excellent. The location was convenient to interstate and shopping mall. We have stayed there before and would stay again.
I have stayed at this location several times. This time I rented a suite. Was extremely disapointed that the jacuzzi tub did not work and the bathroom had a very bad odor coming from the bathtub. I also had one vanity light that kept going off and on. I will definately stay here again, but will just get the basic room next time.
Clean and simple. WiFi in the room worked well. Mini fridge worked well. TV was good. No complaints.
Located within a leisurely stroll of Huntington Mall, Delta Hotels by Marriott Huntington Mall is within a 10-minute drive of Village of Barboursville Park. This 133-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and a free airport shuttle.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:00 AM.
All of Delta Hotels by Marriott Huntington Mall's 133 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find WiFi and 55-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
Guests staying at Delta Hotels by Marriott Huntington Mall enjoy an indoor pool, a health club, and a spa tub. There's onsite parking for a fee, as well as a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Had to ask for room service since it was late in the day and when they finally came around they did not change out all the towels.
Amenities that we advertised for the price being paid were not available (dining facility and bar) on this date. Ask for manager at the time of finding this out and at checkout and was told that the manager was not available. Room had candy bar wrappers in the trash can, which tells me the room was not fully cleaned. We recommend staying elsewhere.
Ease of checking in, friendliness of staff, room size/layout
Thank you!
Hotel was clean and staff was friendly. Room was perfect, And comfortable beds. On our way to try breakfast
Thank you for a great review!
Its always clean and the staff are excellent. I stay here all the time. Would definitely recommend it here.
Thank you!
Great hotel and service. House keeping was a little pushy to get us out of the room.
Thank you for your review, we will address your concerns with the appropriate department.
COVID plan in place - and followed by staff and most guests. Quality place.
Thank you!
Thank you so much for taking the time to leave us a review. We greatly appreciate it, and hope to have you stay again with us!
Thank you!
The buffet breakfast was cold and for expense for what they provided. The room was not cleaned or trash was not taken out.
Thank you for your candid review, we appreciate your comments and are working to improve service!
Thank you for your review. I have let houskeeping know of your complaint so that it may be addressed.