- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Holiday Inn Express Hotel & Suites - Houston Space Center
2.5 out of 5.0
4.3
out of 5
"Very good!"
See all 30 reviews
This hotel is most popular for:
Recent guest reviews
We have stayed at this hotel before and have always been very pleased. This time however, our room wasn’t cleaned (we left the hotel at 9 am and came back close to 3pm). We called for clean towels as we had a wedding to attend and it took several calls, hours and finally a visit to the front desk with dirty towels to get clean towels brought to the room. While I understand they need to get rooms ready for new customers, it is just as important to keep your current customers happy.
Staff was courteus, helpfull and diligente. The facility was in poor condition. In the second room, the shower in poor shape ( loose and will not stay in place) termostat not working properly. Weather was cold and heat will not come automatically. The room was either a frezeer or a sauna but not confortable. In the first room that we stayed, the thermostat was also not working and, in addition: the room was noisy with a constan humming sound. That is the reason we switches rooms.
Friendly staff - good breakfast, will stay at this hotel again.
This is the absolute nicest hotel I have ever stayed at! Fantastic staff, rooms, breakfast, and anenities
The staff capabilites begin at AWESOME!!! My wife has back issues and use a special pillow. When we checked out we left the pillow there. On my way back to get it and the manager help this located to make sure that my wife had a comfortable trip home.
We had to attend our daughter in laws white coat ceremony at UTMB Galveston. We decided not to stay on the island due to traffic. This hotel was so comfortable, peaceful and close to many places to eat.
I was in town for work & chose HIE because I've always had pleasant stars at this hotel chain. Staff was decent & room was clean. My only complaint has nothing to do with the hotel. My room was on the same side as the pool & ppl were at the pool really late which was distracting when I was trying to work & sleep. If you need it to be quiet ask for a room that faces the front of the hotel. I was on the fourth floor & still heard noise from the pool because my room was facing the back of the hotel. I'm sure if I would've asked for a different room theybwoukdnhave been accommodating, but I didn't want to move all of my things so I didn't even ask.
Front desk staff mix up with one of our rooms at check in was the only negative. The rest of the stay was good. Hotel is currently isolated...nothing else around it so it's quiet. Convient location to NASA and Kemah and right off 45. There is a lot of construction around the area thst might be an issue.
Awesome hotel. Good area for dining and shopping. Room was clean. Good breakfast. Housekeeping was awesome. Desk staff wonderful.
Great location. Very clean. Excellent breakfast in the AM. Friendly staff
It was nice. It was quiet and just as expected. I liked the biscuits and the Keurig in the room. My family had a very nice time.
This is a very nice clean hotel. Breakfast is very organized and staff are very helpful and friendly. The rooms are clean and spacious and was amazed for the price I paid. Usually I am very picky and I will write every single detail, but for this hotel I don't remember anything that I could complain about.
They need to improved with how they clean there room, blanket dirty,comfort dirty carpet dirty.overall everything else was good and great services.
Hotel is close to Houston/Kemah/Galveston...great location.
Construction and poor signage made finding the entrance to the hotel almost impossible. We drove behind a stip mall across a dirt path to reach the hotel
Nice location and clean place. Access road under construction but overall good. Breakfast was nice too.
The hotel was beautiful and the location was perfect. It was set back off the highway but still within minutes of multiple restaurants and stores. I would definitely stay there again. Only complaint, they have a beautiful outdoor pool but only keep it open until 9pm. The pool is lit up and secluded and perfect for a nighttime swim if allowed.
although we did not plan our reunion through the hotel I know next time it's in Houston this will be our host hotel. Great location, very clean, comfortable beds that my sister has to check what kind of mattress so she could get one. A lot to choose from on the breakfast and most of all their staff is genuinely friendly, they went above and beyond. Will definitely stay here again and actually wanting to plan another trip to do NASA.
The room was nice the bed was comfortable. Breakfast was delicious and staff was friendly. Nice pool with great hot tub!! Bath and body toiletries were nice too! I would definitely stay here again
I have stayed at Holiday Inn Express many times and I was not surprised that everything was excellent.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a leisurely stroll of Baybrook Mall, Holiday Inn Express Hotel & Suites - Houston Space Center is within a few miles (5 km) of Challenger 7 Memorial Park. This hotel has 101 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Also nearby are Johnson Space Center - NASA and Space Center Houston.
Dining
Start your day off right with a free buffet breakfast.
Rooms
All 101 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Free newspapers, free local calls, and safes are also available.
Property features
At Holiday Inn Express Hotel & Suites - Houston Space Center, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Guest reviews for Holiday Inn Express Hotel & Suites - Houston Space Center
nice but some issues!
Everyone
We have stayed at this hotel before and have always been very pleased. This time however, our room wasn’t cleaned (we left the hotel at 9 am and came back close to 3pm). We called for clean towels as we had a wedding to attend and it took several calls, hours and finally a visit to the front desk with dirty towels to get clean towels brought to the room. While I understand they need to get rooms ready for new customers, it is just as important to keep your current customers happy.
needed to stay close to family
Everyone
Staff was courteus, helpfull and diligente. The facility was in poor condition. In the second room, the shower in poor shape ( loose and will not stay in place) termostat not working properly. Weather was cold and heat will not come automatically. The room was either a frezeer or a sauna but not confortable. In the first room that we stayed, the thermostat was also not working and, in addition: the room was noisy with a constan humming sound. That is the reason we switches rooms.
Review comment
Mark Martinez responded on Jan 9, 2018
Thank you
nice hotel - close to space center.
Everyone
Friendly staff - good breakfast, will stay at this hotel again.
Review comment
Misha responded on Jul 13, 2017
Thank you for staying with us
great location!
Everyone
This is the absolute nicest hotel I have ever stayed at! Fantastic staff, rooms, breakfast, and anenities
Review comment
Andy responded on Dec 26, 2016
Thanks for your feedback. Hope you come back and visit on your next trip to Houston.
it was amazing!
Everyone
The staff capabilites begin at AWESOME!!! My wife has back issues and use a special pillow. When we checked out we left the pillow there. On my way back to get it and the manager help this located to make sure that my wife had a comfortable trip home.
Review comment
Andy responded on Dec 18, 2016
Thanks for the feedback. We have a great staff that goes above and beyond for our guest.
quiet and peaceful stay
Everyone
We had to attend our daughter in laws white coat ceremony at UTMB Galveston. We decided not to stay on the island due to traffic. This hotel was so comfortable, peaceful and close to many places to eat.
Review comment
Guest Services responded on Oct 4, 2016
We are excited that you enjoyed your stay with us. And had a chance to enjoy the surrounding businesses near our location. We are looking forward to seeing you and your family again the next time you are in the area .Again thanks for staying with us
Everyone
I was in town for work & chose HIE because I've always had pleasant stars at this hotel chain. Staff was decent & room was clean. My only complaint has nothing to do with the hotel. My room was on the same side as the pool & ppl were at the pool really late which was distracting when I was trying to work & sleep. If you need it to be quiet ask for a room that faces the front of the hotel. I was on the fourth floor & still heard noise from the pool because my room was facing the back of the hotel. I'm sure if I would've asked for a different room theybwoukdnhave been accommodating, but I didn't want to move all of my things so I didn't even ask.
Review comment
Guest Services responded on Oct 4, 2016
On behalf of the staff at HIE we do apologize for the inconvenience and location of your room, will come up with a actions plan to better asst with our business guest we appreciate your feed back and hope that you will consider us the next time you are in the area .Thanks again for staying with us
convinient location for nasa and kemah
Everyone
Front desk staff mix up with one of our rooms at check in was the only negative. The rest of the stay was good. Hotel is currently isolated...nothing else around it so it's quiet. Convient location to NASA and Kemah and right off 45. There is a lot of construction around the area thst might be an issue.
Review comment
Guest services responded on Oct 19, 2016
Thank you for staying with us at the Holiday Inn Express, we are excited that you were able to enjoy the perks of our location. We also apologize for the inconvenience during check in and will come up with action plan to help the front desk experience more memorable
nice hotel very good area. lots of restaurants.
Everyone
Awesome hotel. Good area for dining and shopping. Room was clean. Good breakfast. Housekeeping was awesome. Desk staff wonderful.
Review comment
Guest services responded on Oct 19, 2016
We appreciate your feedback and are delighted that you were able to enjoy the perks of our location. We are looking forward to seeing you again the next time you are in the area. Thanks for staying with us
close to large mall with outdoor eating
Everyone
Great location. Very clean. Excellent breakfast in the AM. Friendly staff
Review comment
Andy S. responded on Jul 19, 2016
Thanks for choosing Holiday Inn Express- Webster! Thanks Again, Andy S.
Thank you for your feedback, I will be addressing this with the proper department.