Even though they had some room construction going on at the time, it wasn't that noticable and did not interfere with my stay at all. Staff was friendly and very helpful. Will definitely be staying at this location again in the future!
nice
Room wet clean and check in quick.Nothing bad.
Relatively new property, great staff. Clean and conveniently located. Not many options to eat at a walking distance, but is Houston/Tx.
The location was convenient and the building seemed pretty new. The cleaning was something lacking as we had a leaf stay in our hallway which was never cleaned for nearly 5 days. The service was fine but slow and we always had to wait to talk to someone. Overall the most disappointing was breakfast. Nowhere prior to booking did we find that the normal hot breakfast was not available and this was not said on check in. We had planned to stay here for several nights so we were thankful that we had a fridge to get our own meal. If you are coming just for one night it would be a good stay but definitely not for more than that
Grab and his breakfast was horrible website stated hit breakfast and it was anything but hit. No housekeeping had to bring our own towels down to get new ones, water but working properly in the room. I was told housekeeping only cleans every 5 days, so I’m sleeping on the same sheets someone else that was there the day before, arrived early and could not check in. Horrible service will never stay again.
Everything was great. It was a last minute family getaway and everything went according to planned. The breakfast was pretty good as well. Muffins, breakfast sandwiches,etc. Customer service was great. Everyone was so friendly. Will DEFINITELY say there again.
They have two elevators and one was down the 4 nights we stayed. We went during Spring Break and March madness so it was a pain to get unpacked and packed and to our room on a daily basis. Otherwise the hotel is clean and the pool was in great shape. We were close to the Space Center and the fwy to get to Galveston. There are also many restaurants nearby.
Had a Keurig coffee pot. Microwave and mini fridge in room. Plenty of television channels.
My husband and i were there due to his mom being sick and she passed unexpectedly so we didn't stay the whole time and the hotel manager wasn't very friendly and didn't care so we wasted money there because they wouldn't refund us the 2 nights that we didn't stay there. It was a clean hotel but they only clean the rooms twice a week so if you need anything you have to go to the front desk to get it
Very nice pool, jacuzzi, and fitness center. Room and hotel was very clean. Hand sanitizers by the elevators. Front desk staff very friendly. Comfortable beds. Great shampoo, conditioner, and shower gel (paraben and phthalate free). Will definitely stay here again. I highly recommend
Beautiful property. Rooms are very clean outside nice and taken care of. Highly recommended. Employees were wonderful and very nice.
The rooms were a nice size, clean, and the staff was very helpful.
Indian owned. The hotel was ok but typical . Coffee was the worst, eggs and sausage cold . The indian owners were present and dont understand hospitality or common courtesy of greeting people at there business with a simple hello. Instead look down there nose like you dont exist and are distant and unfriendly even when face to face.Not up to American standards I suggest they should open a 7-11
Easy access to the freeway and Costco is right next door. Breakfast was well stocked and clean. Kudos to the breakfast staff.
Food selection could be better. The price of the contents available was not worth the money charged.
We enjoyed the outdoor hot tub breakfast was good
Baybrook Mall is a short stroll from Holiday Inn Express Hotel & Suites - Houston Space Center, an IHG Hotel, and other popular attractions like Challenger 7 Memorial Park are within a few miles (5 km). This 101-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
Holiday Inn Express Hotel & Suites - Houston Space Center, an IHG Hotel's 101 individually decorated rooms provide microwaves, refrigerators, and espresso makers. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.
At Holiday Inn Express Hotel & Suites - Houston Space Center, an IHG Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a business center, and a meeting room.
Even though they had some room construction going on at the time, it wasn't that noticable and did not interfere with my stay at all. Staff was friendly and very helpful. Will definitely be staying at this location again in the future!
nice
Room wet clean and check in quick.Nothing bad.
Relatively new property, great staff. Clean and conveniently located. Not many options to eat at a walking distance, but is Houston/Tx.
The location was convenient and the building seemed pretty new. The cleaning was something lacking as we had a leaf stay in our hallway which was never cleaned for nearly 5 days. The service was fine but slow and we always had to wait to talk to someone. Overall the most disappointing was breakfast. Nowhere prior to booking did we find that the normal hot breakfast was not available and this was not said on check in. We had planned to stay here for several nights so we were thankful that we had a fridge to get our own meal. If you are coming just for one night it would be a good stay but definitely not for more than that
Grab and his breakfast was horrible website stated hit breakfast and it was anything but hit. No housekeeping had to bring our own towels down to get new ones, water but working properly in the room. I was told housekeeping only cleans every 5 days, so I’m sleeping on the same sheets someone else that was there the day before, arrived early and could not check in. Horrible service will never stay again.
Everything was great. It was a last minute family getaway and everything went according to planned. The breakfast was pretty good as well. Muffins, breakfast sandwiches,etc. Customer service was great. Everyone was so friendly. Will DEFINITELY say there again.
Dear Anonymous, I'm so glad to see that you've enjoyed your stay with us! We look forward to being able to serve you again during your next stay.
They have two elevators and one was down the 4 nights we stayed. We went during Spring Break and March madness so it was a pain to get unpacked and packed and to our room on a daily basis. Otherwise the hotel is clean and the pool was in great shape. We were close to the Space Center and the fwy to get to Galveston. There are also many restaurants nearby.
Dear Anonymous, Thank you for taking the time to tell us of how your stay at our hotel went! I'm sorry that you had to deal with one of the elevators being down. Rest assured the hotel is working on getting this taken care of quickly and efficiently. I'm glad to see that you enjoyed yourself for the other portions of your stay. We hope to see you in the near future and look forward to being able to serve you again!
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.