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Recent guest reviews

Nice hot breakfast. Comfortable. Convenient for our purpose.

Great location, great workout room! Friendly staff !

It took 3 trips to the front desk to get a clean room. They did not offer any compensation for the hassel, with 3 small children in tow. However the room was clean and the beds comfortable.

Staff was friendly and helpful. Rooms were nice and comfortable. Free breakfast buffet was delicious. There was no need to step out for breakfast. Really great location! So many restaurants and choices to eat, close to freeway and shopping mall right down the street.

It is a clean hotel and good location. Like the king size bed too.

Loved our experience at this hotel. Every staff member went above and beyond our expectations. Our room was upgraded to a suite and it was spacious and well kept. The hotel location was excellent and close to NASA as well as many dining and shopping options. HOU airport was less than a 20 minute drive. Will definitely be staying here again.

Cramped. Beds are tiny full size beds in a very small room.

We arrived and got someone else's room. Then got a dirty room. Then finally got a room. But it was not a king bed so we have to share a full size bed.

We were checking in when I received a text my mother had been rushed to a nearby hospital. Not only did the staff show concern the offered for any of my family who just needed to get away from the hospital for a bit to come relax in their lobby. They were awesome! The rooms were very clean as well.

Room was dark even with all lights on. The shower had what looked like mole. The door stuck and had to be pushed open with shoulder. I checked out a day early and was told they couldn't give me a refund since I booked thru Orbitz.

Clean room, nice front desk, comfortable bed. Will stay here again.

I have been a return customer. I have been to Hotel in 3 different occasions and think it is a very nice place to stay at and is very close to shopping locations and eating locations also. Rooms are remodlwd and look great.

Excellent stay each and every time. Facility is well-maintained, inside and out. There are particular Staff members that are exceptional and portray an image that Best Western should use as example for all Staff at all locations (Bobby and Kendra at front desk, in particular).

Hotel was clean and staff was very friendly. The beds were very comfortable and the bathrooms were clean.

good hotel for the price, was for business... rooms were clean and it was in a good area. did not hang out in hotel just spent the night

We were there to visit family and we have stayed at this hotel many time in the past.We asked for a nosmoking room, the room that we where given had a bad smoking odor. We asked for another room the second room, while taking a shower the water would not drain. I pulled out of the drain a glob of hair the size of baseball and it was no homerun for them. 1)Then later after retuning to the room the card key would not open the door.2) We notified the front desk he made us a new key will we tried that one and it to did not work. 3) I went down for the second time and asked the gentelman to go open the door himself. Thats not all there's more but I'm sure you get the point.

CONS: Our whole room was very damp, including sheets and furniture. Housekeeping did very minimal and did not replace sheets, covers seemed to be just half hazardly tossed on the bed. Room was dark, not much lighting, the bathrooms were very small, could hardly turn around in it. Pool was not locked after 10pm closing and there was lots of noise from Kids and people swimming. My room was right next to the pool, had to call to complain about the noise. they did close/lock the pool a few minutes after that. Dining area very crowded and could not find seating, for my family, and they have a posted sign that your not allowed to take breakfast items to room. So we did not get any breakfast the last day PROS: Cheapest we could find online within 30 miles to Galvaston. Pool was open and clean, kids liked that. Lots of restaurants near by. very close to Kemah Boardwalk. The breakfast was decent, although the waffle machine broke the last day we were there, and you have to get early because they run out of food quick and they do not re-supply. have definatley stayed in worse motels for more money, but this place could actually be very good with a little bit more attention to details, in the end you get what you paid for. I'll pay a few dollars more and try a different motel next time. But would use this one again in a pinch.

W Bay Area Blvd Webster TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Webster Hotel, Nasa places you within a leisurely stroll of Clear Lake Regional Medical Center and Baybrook Mall. This 78-room hotel welcomes guests with free breakfast and conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM. Enjoy a bite to eat at Lupe Tortilla Mexican, the hotel's onsite restaurant.


Rooms

All 78 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Best Western Webster Hotel, Nasa features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Best Western Webster Hotel, Nasa

Everyone (15) Couples (6) Business (1) Family (11) Friends (1) Other (1)
5
Everyone

By on Jan 1, 2020

4
Everyone

By on Apr 29, 2019

Review comment responded on Apr 29, 2019

Dear Guest, Thank you for taking your precious time to rate us. We look forward to see you again. Best Western, Webster / NASA

5
Everyone

Nice hot breakfast. Comfortable. Convenient for our purpose.

By on Oct 3, 2018

Review comment responded on Oct 27, 2018

We are so glad to hear that you had enjoyed your stay here at Best Western! Please do come back and stay with us again! Thank You Best Western, Webster/NASA

5
Everyone

By on Oct 1, 2018

Review comment responded on Oct 27, 2018

Thank you for taking the time to write Best Western a great review! We hope you enjoyed your stay and hope to see you again! Thank You Best Western, Webster/NASA

5
Everyone

Great location, great workout room! Friendly staff !

By on Sep 28, 2018

Review comment responded on Oct 26, 2018

Dear Guest, Thank you for staying with Best Western, we love to hear that you a great time in Webster and that our staff took care of you. Please do stay with us again! Thank You Best Western Webster/NASA

3
Everyone

It took 3 trips to the front desk to get a clean room. They did not offer any compensation for the hassel, with 3 small children in tow. However the room was clean and the beds comfortable.

By on Aug 12, 2018

Review comment responded on Aug 14, 2018

Dear Guest, I do apologize about not being able to get you a clean room at check-in, early check-in's can be tricky, with not having all the rooms cleaned just yet, that why we ask all guests to check-in after 3pm to ensure we have enough clean rooms. But I'm glad we got you taken care of in the end, and hopefully you and the kids enjoyed our breakfast! We look forward to seeing you again next time! Best Western Webster NASA

5

great hotel in a great location

Everyone

Staff was friendly and helpful. Rooms were nice and comfortable. Free breakfast buffet was delicious. There was no need to step out for breakfast. Really great location! So many restaurants and choices to eat, close to freeway and shopping mall right down the street.

By , from Houston on Mar 2, 2018

Review comment responded on Apr 7, 2018

Larry, First off, THANK YOU for the positive review, it really means alot, and we are currently under the process of having a new look at the property. We look forward to seeing you again Larry. Thank You Vic Bhakta Manager Best Western NASA

3
Everyone

It is a clean hotel and good location. Like the king size bed too.

By , from fort colin co on Mar 2, 2018

Review comment responded on Apr 7, 2018

Shuhui, Thank You, for taking the time to give us a review! Vic Bhakta Manager Best Western NASA

4

great stay with kind staff

Everyone

Loved our experience at this hotel. Every staff member went above and beyond our expectations. Our room was upgraded to a suite and it was spacious and well kept. The hotel location was excellent and close to NASA as well as many dining and shopping options. HOU airport was less than a 20 minute drive. Will definitely be staying here again.

By , from WA on Nov 21, 2017

Review comment responded on Jan 17, 2018

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely, Ashley Trevino General Manager Best Western Webster Hotel, NASA

2

cramped.

Everyone

Cramped. Beds are tiny full size beds in a very small room.

By , from Recovery following surgery. on Apr 22, 2017

Review comment responded on May 3, 2017

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Best Western Webster Hotel, Nasa

889 W Bay Area Blvd, Webster, TX 77598
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